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Unknown malware please help

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#1 xicsdj


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Posted 15 April 2017 - 02:59 PM

I have a error when trying to open files, most .jpg, .doc. , .pdf. and .mts. I don't know if I am infected. 

I just installed a fresh copy of windows, because i was thinking is an operating system error but i was wrong and now i cannot determine if I am infected with malware or another virus. Extension of files not changed, size remain the same but none of them work and gives to me errors when i try to open that files.

I put three files corrupted in this archive, to see if anyone can help me with informations about encrypted photos.  https://we.tl/3CRgm4uKBA.

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#2 Demonslay335


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Posted 15 April 2017 - 05:03 PM

Its hard to tell if they are encrypted or corrupted (leaning towards encrypted), but they are definitely not valid JPGs. The only way to identify in your case (assuming ransomware) is with a ransom note, or the malware itself.

logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic]

ransomnotecleaner-25.png RansomNoteCleaner - Remove Ransom Notes Left Behind [Support Topic]

cryptosearch-25.pngCryptoSearch - Find Files Encrypted by Ransomware [Support Topic]

If I have helped you and you wish to support my ransomware fighting, you may support me here.

#3 xicsdj

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Posted 16 April 2017 - 02:04 AM

Yes, now is not a valid jpg but there was valid jpg's. I have no idea if whas a ransomware. I try everything. I don't have a ransom note, I don't have none of ransomware symptoms, all files , most of them multimedia, was replaced or encrypted suddenly, with a identical copy. I try to recover files using easeus data recovery, but is recovering damaged files. I don't know what to do, any help would be appreciated. I am in the situation to pay, for recovering my files.

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