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Computer won't start: A disk read error occurred


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#1 simpsonps121

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Posted 14 April 2017 - 02:19 PM

Problem:  The computer either hangs on the motherboard loading screen, or gives the: A disk read error occurred...
Weird symptom - it is taking forever to get into the BIOS.  
But... The Bios sees everything.  Correct HD, correct sizes etc  

Things I have tried.  Putting the HD in another system.  The HD booted up perfectly in the different system.
Replaced power supply.  No change.
Pulled all the USB's except the keyboard.  No Change.  
Reset the BIOS to factory defaults.  No change.
Reset the CMOS - It quickly loaded to the BIOS.  Then... no change after I save.  
Replaced the cable.  No change.
Changed the input on the MB - No change.
Pulled the Graphics card.
Switched Memory.
Pull out the CMOS battery...  

You all have any other suggestions before I just blame the MB?

Thanks!

MB - GF8200A
CPU - AMD Quad
 


Edited by simpsonps121, 14 April 2017 - 03:03 PM.


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#2 hamluis

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Posted 14 April 2017 - 02:59 PM

If you can boot normally or into safe mode with networking:

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 simpsonps121

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Posted 14 April 2017 - 03:02 PM

Thanks for the response!  That is encouraging!!

Unfortunately, the computer does not boot.  




 



#4 hamluis

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Posted 14 April 2017 - 03:09 PM

Disconnect all drives currently installed.  Replace the hard drive containing C: with a different drive, do not connect any other drives...then see if normal access to BIOS and POST occurs at boot..

 

Louis



#5 simpsonps121

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Posted 14 April 2017 - 03:26 PM

Thanks again!!

Everything is disconnected except the HD.  

Same thing happens with either drive.

It does access BIOS.. and does POST.  But very slowly.  

Then... it gives the same disk error message.  


Edited by simpsonps121, 14 April 2017 - 03:27 PM.


#6 JohnC_21

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Posted 14 April 2017 - 04:04 PM

You may have already done this.

 

Use only one stick of RAM and move it between each slot to see if there is an improvement.  If not swap out the stick with another and also transfer between slots. 

 

I doubt it will help but try powercycling the computer. Pull the power and hold the power button down for 30 seconds. Replace the power and boot.



#7 simpsonps121

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Posted 14 April 2017 - 04:54 PM

Yea...  nothing different.  :-(  



#8 JohnC_21

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Posted 14 April 2017 - 05:28 PM

Have you tried attaching the drive to a different SATA port?



#9 simpsonps121

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Posted 14 April 2017 - 06:22 PM

Yep.  :-) 1, 2,3, and 4.  :-)  

Question - in the BIOS it says no IDE Master is found.  But it finds the SATA drive...  Is that right?  (There is just the SATA HD, I disconnected all other drives.)  



#10 JohnC_21

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Posted 14 April 2017 - 06:28 PM

If you don't have an IDE drive you would get this. You are using all SATA drives, correct? This looks like either a MB or CPU problem.

 

The only other thing I can think of is to breadboard the components. Take the case out of the equation.






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