Hi and thanks in advance for your help.
My friend has passed me her laptop on account of me being slightly more technical minded than she is!!!
So in brief, windows 10 will not load, it's unable to do an automatic startup repair, I can't roll back to a previous state with system restore, I can get it to load in safe mode the only thing I have done so far is got to a command prompt in the advanced options and done the following .
I have managed to run a CHKDSK /f which completed successfully
I have tried sfc /scannow and get the message that windows resource protection could not perform the requested operation
I have tried DISM /Online /Cleanup-Image /RestoreHealth and get the message that DISM does not support servicing windows PE with the /Online option
I have also downloaded a windows install onto USB and changed the boot options but cannot do a reinstall of that as window's hasn't loaded.??
Any help gratefully received