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Asus - ROG SWIFT PG248Q 24 x2 Monitors Troubles


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#1 Cyran

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Posted 13 April 2017 - 12:46 PM

Hey all. I am currently running on Windows 10 Pro 64bit OS

 

Intel i7 4770K

32 GB DDR3 2400 RAM

PNY 500GB SSD

1TD HD 7200 RPM

 GTX 970 Graphics card and I am using 2 Display Ports

 

I have Asus - ROG SWIFT PG248Q 24 x2.

 

On my main monitor, I play games like:

- League of Legends

- World of Warcraft

- Elder Scroll Skyrim

- Elder Scrolls Online

- Rocket League

and more.

 

The issue I am having is when I am loading into or loading a game or on the loading screen for in-game (such as loading from one zone to another) my second monitor will lag tremendously. 

 

I will be watching Netflix, Hulu, or watching a instructional video or trying to search stuff up on the web while I wait for the game to load. The Lag is both in the video and response time of the Keyboard and mouse.

 

This is a clean install and I have updated the drivers and GeForece Experience and everything.

 

Not sure what else to do at this point. Can anyone throw me some ideas?


Edited by Cyran, 13 April 2017 - 12:47 PM.


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#2 hamluis

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Posted 15 April 2017 - 03:02 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 smax013

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Posted 27 April 2017 - 12:14 PM

Try opening up the Task Manager and set it to the Processes or the Performance tab. Leave it open when loading up one of those games while also doing one of those other tasks (i.e. watch something on Netflix) and see what happens with the CPU usage overall and CPU usage for various processes. It kind of sounds like the processor is getting overtaxed and thus resulting in some lags on handling some tasks. If this is the case, you should see some signs of that in the Task Monitor. The Performance tab will show the overall CPU performance, while the Processes tab will show which processes are eating up CPU usage.

#4 Cyran

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Posted 27 April 2017 - 01:42 PM

http://speccy.piriform.com/results/tyYLeGxaAM4ZzWgK3tkP0p2

 

 

I tried looking at the Processes in Task Manager and my CPU is running quite well. Its Temp is running at 20C which is 68F and the proccessor % is running at 53% MAX after running everything.



#5 smax013

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Posted 27 April 2017 - 01:47 PM

http://speccy.piriform.com/results/tyYLeGxaAM4ZzWgK3tkP0p2
 
 
I tried looking at the Processes in Task Manager and my CPU is running quite well. Its Temp is running at 20C which is 68F and the proccessor % is running at 53% MAX after running everything.


So, no signs of CPU spikes when in these types of scenarios?

If not, then my next though would be switch monitors...both virtually and physically.

First, try opening the games on the second monitor while doing the Netflix, etc stuff on the "primary" monitor. Does the same thing happen?

Second, physically swap the monitor connections on the graphics card. Does the same thing happen?

This might tell us if there is some issue with monitor and/or port on the graphics card.




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