Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

'The requested resource is in use' - cannot run exe files to clean Virus


  • This topic is locked This topic is locked
3 replies to this topic

#1 Lonewolf981

Lonewolf981

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:04:08 PM

Posted 13 April 2017 - 07:02 AM

Hello, My name is Kevin. I am having an issue whereby i cannot run .exe anti-virus software to remove a virus on my computer. I released a terrible trojan on my windows 10 laptop which installed alot of adware which i was able to remove via a combination of windows defender & RogueKiller however i still am revieving a windows error that 'the requested resource is in use' when i attempt to open malwarebytes or any other popular antivirus software.

 

Please Help. Thanks Much!



BC AdBot (Login to Remove)

 


#2 JSntgRvr

JSntgRvr

    Master Surgeon General


  • Malware Response Team
  • 11,843 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto Rico
  • Local time:04:08 PM

Posted 13 April 2017 - 08:43 PM

Welcome :)

 

Lets check for a rootkit.

  • Please download Malwarebytes Anti-Rootkit and save the file to your Desktop.
  • Right-Click MBAR.exe and select AVOiBNU.jpgRun as administrator to run the installer.
  • Select your Desktop as the location to extract the contents and click OK. The programme should open upon completion.
  • Click Next, followed by Update. Upon update completion, click Next.
  • Ensure Drivers, Sectors & System are checked and click Scan.
  • Note: Do not use your computer during the scan.
  • Upon completion:
    • If no infection is found, close the MBAR window.
    • If an infection is found, ensure Create Restore Point is checked and click Cleanup. Reboot when prompted.

  • Two logs (mbar-log.txt and system-log.txt) will be created. Copy the contents of both logs and paste in your next reply. Both logs can be found in the MBAR folder.

 


No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
btn_donate_SM.gif


#3 JSntgRvr

JSntgRvr

    Master Surgeon General


  • Malware Response Team
  • 11,843 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto Rico
  • Local time:04:08 PM

Posted 16 April 2017 - 03:42 PM

Are you still with us?


No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
btn_donate_SM.gif


#4 JSntgRvr

JSntgRvr

    Master Surgeon General


  • Malware Response Team
  • 11,843 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto Rico
  • Local time:04:08 PM

Posted 19 April 2017 - 06:28 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
btn_donate_SM.gif





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users