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explorer.exe not start at startup - in windows 8.1


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#1 TKrawczyk

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Posted 13 April 2017 - 03:08 AM

after login i have black screen with mouse pointer



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#2 FreeBooter

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Posted 13 April 2017 - 07:22 AM

Repair Windows Explorer Not Starting

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#3 dc3

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Posted 15 April 2017 - 10:42 AM

@FreeBooter

 

You are suggesting that the OP boot into Safe Mode.  The OP is not going to be able to access the System Configuration where they would set up the computer to boot into Safe Mode if the computer will not boot into Windows.  Even if they had enabled the F8 key to boot into Safe Mode this will not work if the boot cycle isn't getting far enough along to use the F8 key option.


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#4 dc3

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Posted 15 April 2017 - 10:53 AM

How to use the Startup Repair from the installation disc.

You will need to open the BIOS and change the boot order so that the optical drive is the first device in the boot order and the ssd/hdd is the second device.  Press F10 to save your changes and exit the BIOS.

If you want to use a flash drive to do this repair you will need to change the boot order so that a USB device is the first item in the boot order and the ssd/hdd is the second device.

Start the computer so you can open the tray of the optical drive and place the Windows 8.1 installation disc in it, then shut the tray and turn off the computer or restart it.

When the installation disc begins the installation you will see a image like the one below.  Click/tap on Repair your computer, or press the R key.

wind8%201_zpsnmzw9ibi.png

You will now begin the Automatic Repair, select Troubleshoot from the options.

wind8%202_zpsnhsasph7.png

Select Startup Repair.

Select the operating system.

Select the Administrator account, if prompted to do so.

Wait for the Automatic Repair process to finish.

Click Shut down or Advanced options, once the process is complete.

 

 

If you need to create the Windows 8.1 media follow the instructions below.

Create Windows 8.1 installation media

You can use the Windows Media Creation Tool to create Windows 8.1 installation media.  You will have the option to use either a disc (DVD) or a flash drive to create the installation media.  Click on the link below and follow the instructions.

https://www.microsoft.com/en-us/software-download/windows8


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