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HP Laptop keeps installing the same Windows 10 Updates?


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3 replies to this topic

#1 Johnz414

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Posted 12 April 2017 - 11:05 PM

Hi,

 

I would like to know why a HP Laptop that I have keeps installing the same Windows 10 Updates?

 

A few Microsoft Office 2010 updates along with an accumulative Windows 10 1607(?) update.

 

Here is the Speccy URL of the laptop:

 

http://speccy.piriform.com/results/jOiPmBdSBPaAiKJFctcvfC2

 

Any help wiht staightening thsi out would be greatful!

 

Thanks,

 

John

 

 


John

"Genius is nothing other than pointing out the obvious",
Albert Einstein.

"I am what I am and that is all that I am, I am Popeye the Sailor Man", Popeye.

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#2 FreeBooter

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Posted 13 April 2017 - 12:37 AM

Please open the Command Prompt by simply holding down the BxVxp04.png + X keys and select the option “Command Prompt (Admin)” from the menu.

rS4b5c0.jpg

 

 

Execute following commands and for each command you have typed press Enter key.

Sc stop wuauserv

Rd /s /q  "C:\Windows\SoftwareDistribution"

Restart your computer and check for new Windows updates to see issue resolves.


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#3 Johnz414

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Posted 18 April 2017 - 03:23 PM

The laptop did eventually install the update after the third attempt and then even installed the current Windows 10 Creators Update, so everying is good!


John

"Genius is nothing other than pointing out the obvious",
Albert Einstein.

"I am what I am and that is all that I am, I am Popeye the Sailor Man", Popeye.

#4 FreeBooter

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Posted 18 April 2017 - 04:25 PM

Thank you for letting us know your issue resolved.


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