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What do I need to do?

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#1 lovelyrabbit


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Posted 12 April 2017 - 09:48 AM

I tried to install one program but it didn't work on my computer, I wrote to support, so that they could help me how to fix this problem. One of programmers wrote to me "upload the image of your VM to cloud so that I could investigate the problem in detail and say why it doesn't work on your computer"
I don't understand what does VM mean? Google says that VM is a virtual machine. But then I have more questions, what virtual machine do they mean? operating system? but how can I upload my operating system to Cloud? Experienced programmers, please, explain to me what does that mean?

Edited by Chris Cosgrove, 12 April 2017 - 06:55 PM.
Moved from 'General chat' to 'All other applications'.

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#2 Chris Cosgrove

Chris Cosgrove

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Posted 12 April 2017 - 07:07 PM

The first thing you need to do is give us a lot more information. The make and model of your computer or, if you built it yourself, the makes and models of the main components. What operating system and version of the OS are you running on this computer. Do you have a VM (virtual machine) installed on this computer. What was the 'one program' you tried to install. All of this is necessary before anybody can give you anything approaching a sensible answer.


Virtual machines, usually abreviated to VMs, are a means of running one operating system inside another. As an example, you might be running Win 8.1 but have a need to run XP because of some old but still needed software. You install a VM and then install XP inside it, start XP running and then install your old application into XP. For a fairly simple guide see -




Come back with the above information and then we will try to solve your problem.


Chris Cosgrove

I am going to be away until about the 22nd October. Time on-line will be reduced and my internet access may be limited. PMs may not be replied to as quickly as normal !

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