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Finding and removing spyware


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#1 CharlieBean

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Posted 12 April 2017 - 07:24 AM

I left an abusive relationship. It's likely that there is spyware on my computer. My ex would sometimes yell at me about things he would have only known if he was monitoring my computer. One time, he caught my daughter searching up porn. He told me when that happened that he had something on the computer (different computer than my personal computer) that would tell you what someone was typing.

 

I do not know for sure what could be on my computer, but I would like to remove it. I am really bad with technology. I do not even know where to begin. I just want to move on with my life and eliminate him from it. Any advice on how to locate and remove any type of spyware would be much appreciated. Also, if I find something, my plan is to get rid of my old email, old user names on sites I frequent, etc. I am starting new, where he cant cyber stalk me. Any tips on that, on things I may be forgetting, would be appreciated too. 

 

I own a Surface Pro 3.  

 

Thank you 

 



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#2 Just_One_Question

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Posted 12 April 2017 - 07:35 AM

Hello! Everything will be fine, don't worry. :)

Download, install and run Malwarebytes 3.0 from this link.
Just follow the instructions, do a scan on your computer & it will clean it from any malicious software.

Edited by Just_One_Question, 12 April 2017 - 07:37 AM.


#3 CharlieBean

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Posted 12 April 2017 - 07:42 AM

Hello! Everything will be fine, don't worry. :)

Download, install and run Malwarebytes 3.0 from this link.
Just follow the instructions, do a scan on your computer & it will clean it from any malicious software.

I ran that and nothing was found. The IT guy at my work did something similar for me a few months back when I obviously had a virus on my computer. Perhaps that deleted it, or maybe there was nothing there (although I doubt that). There's not any type of spyware that would stay intact after a scan? 



#4 Just_One_Question

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Posted 12 April 2017 - 07:55 AM

Good. Most of the spyware is caught by Malwarebytes and other anti-virus/anti-malware programs, which means that you computer is already 99% free.
There are spyware programs, howeverer, which are sometimes left out and cannot be detected with Malwarebytes. There are programs known as keyloggers, which, as their name suggests, can track what you type on your keyboard and save it on another computer.
I am pretty sure your computer is okay and doesn't have any spyware on it since you said the Malwarebytes scan found 0 problems.
Unfortunately, I am not an expert on spyware, so you might want to wait for some time and check back this topic for someone who knows more about this subject than me and will be sure to give you better directions. :)

#5 digmor crusher

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Posted 12 April 2017 - 01:05 PM

Malwarebytes only detects certain types of malware,  I wouldn't be so sure that there is no keylogger just because MBAM indicates so. I would post in the Am I Infected. What Do I Do Now thread and let an expert help you.






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