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Black screen startup


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#1 silverdager509

silverdager509

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Posted 10 April 2017 - 04:57 AM

I have a Asus laptop and I recently upgraded my windows 7 to a windows 10. I can start up my computer fine. I can access the bios and the windows logo shows and the white loading dots spin but once my computer logs in the screen goes black and it proceeds to go on sleep mode. My laptop is hooked up to a monitor using that blue plug due the fact that my screen is cracked. Any help?

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#2 chadatcoderedcomp

chadatcoderedcomp

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Posted 17 April 2017 - 03:21 PM

It sounds like a setting in regards to the monitor. The quickest resolution I can think of is to simply take the drive out and put it in an external USB case ($10) and get your data off of it. Next, pop the drive back in and restore windows from the recovery partition. You can google " windows 10 restore " and can easily find the directions. I know it is a bit extreme but 1 hr messing with all this as compared to pounding at it for 4 -5 hours and will likely have the same solution.

 

At least your machine will be faster after the restore too.

 

-Chad

 

chad [at] coderedcomputing.com






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