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On verge of getting PC wiped after infection - anyone help before I do that?

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#1 judorick


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Posted 10 April 2017 - 04:13 AM

I downloaded some software, some video converter freeware I can't even remember the name, and got a PC full of malware


I've managed to get the PC to the stage where it works but the fact is I'm still infected and I can't fix it.


I ran a whole series of clean up tools yesterday: Rkill, Antirootkits, ESET Online Scanner, ADW cleaner, JRT, TDSSkill and so on. They all removed something, some took hundreds of PUPs and malware


Problems remain however so I'm asking for help to see if I can recover or whether a re-install and wipe of the hard drive is required


I also ran autoruns and there are all kinds of things on the list I don't recognise.


Any help appreciated

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#2 buddy215


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Posted 10 April 2017 - 05:26 AM

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.


DO NOT bump your new topic. Wait for a response from one of the Team Members.

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