We had a very bad snowstorm Thursday night, and the power blinked in and out many times. When I got up in the morning, I found my computer sound system was toast. The ancient transformer that powered my equally ancient speakers (probably date back to Windows 98!) was dead.
I treated myself to a new set of speakers, but still cannot get the sound system up and running. The problem is with the Windows Audiosrv file/module. It seems to be corrupted or missing. I've followed all the suggestions on this page here, and still can't get it fixed: http://troubleshooter.xyz/fix-audio-services-not-responding-windows-10/ That included deleting the sound drivers, then restarting the computer, as well as running CCleaner and checking the registry entries for the sound files. (A far as I can tell, they seem to be in order.)
I've also run sfc/scannow, and yes, I have corrupted files that can't be fixed, but am unable to view the log, despite following the instructions on this page (which work for Win. 8, but not Win. 10) https://www.bleepingcomputer.com/forums/t/516518/corrupt-cbslog-file-found-using-sfcscannow/
When accessing the service files using services.src, I get the following messages for the audiosrv file: Failed to read description:error code 2. When I attempt to restart the service, i get an error code 126: specific module could not be found.
I'm really at my wit's end here, and don't know what else to try!
I'm not a tech wizard, or programmer, but am good at following instructions, if someone gives them step-by-step, and doesn't assume too much about my expertise. I'm fairly new to Win. 10 (upgraded last fall) so I am still struggling a bit with locating stuff. For example, had trouble finding the command prompt, and getting into admin. mode to run the sfc/scannow program.
Edited by Sunsilver, 09 April 2017 - 08:47 AM.