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Need Help With Log. Big Problems


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6 replies to this topic

#1 David09sp

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Posted 05 September 2006 - 12:14 PM

Logfile of HijackThis v1.99.1
Scan saved at 10:08:31 AM, on 9/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
c:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\navw32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [PSPVideo9] C:\Documents and Settings\David\Desktop\Appz\pspvideo9\pspVideo9.exe -t
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Steam] C:\Documents and Settings\David\Desktop\Steam.exe -silent
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Documents and Settings\David\Desktop\Appz\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb_us//h...ALStreaming.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqcpc/downloads/msxml4.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {A2E05F45-F127-4092-B9F7-9A02C3E04C77} (HGPlugin7USA Class) - http://gamedownload.ijjimax.com/gamedownlo...GPlugin7USA.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O16 - DPF: {BC5E698E-77CF-45EF-80A3-090A4B6AAF83} (HGPlugin8USA Class) - http://gamedownload.ijjimax.com/gamedownlo...GPlugin8USA.cab
O16 - DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} (HGPlugin9USA Class) - http://gamedownload.ijjimax.com/gamedownlo...GPlugin9USA.cab
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - c:\Program Files\Norton Personal Firewall\ccPxySvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - c:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


My computer gets virus things that pop up, porn that pops up. And need help getting rid of some of this crap. Thanks.

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#2 David09sp

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Posted 05 September 2006 - 01:50 PM

Please.

#3 David09sp

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Posted 06 September 2006 - 10:52 PM

Can somebody help me cause i also have spy quake 2 and did the recommended steps to delete it and its still there.

#4 suebaby41

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Posted 11 September 2006 - 02:19 PM

Welcome to the Bleeping Computer forum. We are currently studying your log and will have instructions for you shortly. Thank you for your patience.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#5 suebaby41

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Posted 15 September 2006 - 02:06 PM

I am sorry that I have not replied sooner. I have had hardware problems. I think the problem is solved. I should have instructions posted later today.

Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#6 suebaby41

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Posted 16 September 2006 - 03:50 PM

Step 1

I am suspicious of this .exe file on your desktop. Do you have the "GameSpy Steam" on your computer? steam.exe is a utility used to test patches for the Half-Life Valve game. If not, you should remove this one. Scan with HijackThis and place a check mark by this one

O4 - HKCU\..\Run: [Steam] C:\Documents and Settings\David\Desktop\Steam.exe -silent

Step 2

You are running SpyHunter. This is a program that advertises itself as removing spyware, but it apparently gives false positives to get you to buy it and then does a miserable job. Some even think that it may install malware. I recommend that you remove it. Uninstall SpyHunter via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs). See Spyware Warrior Rogue/Suspect Anti-Spyware Products and Web Sites for details about this program:

Step 3

Please download Spybot S&D

Using Spybot Search and Destroy To Remove Spyware From Your Computer Please check this link for instructions on how to download, install and use Spybot S&D. Run this program as soon as possible.

Step 4

Please download Ad-Aware SE

Using Ad-Aware To Remove Spyware From Your Computer Please check this link for instructions on how to download, install and use Ad-Aware. Run this program as soon as possible.

Step 5

To help prevent further infection, please download SpywareBlaster SpywareBlaster helps to:
  • Prevent the installation of ActiveX-based spyware, Ad-Aware, browser hijackers, dialers, and other potentially unwanted software.
  • Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
  • Restrict the actions of potentially unwanted sites in Internet Explorer.
Step 6

Download and Install Ewido
Please print out the following instructions as this page will be unavailable to you while you are working in Safe Mode.
Please download ewido anti-spyware
  • Install ewido anti-spyware.
  • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu."
  • Launch ewido, there should be a big "E" icon on your desktop, double-click it.
  • The program will prompt you to update; click the "OK" button
  • The program will now go to the main screen
  • On the left hand side of the main screen click update
  • Click on Start
    The update will start and a progress bar will show the updates being installed. After the updates are installed, exit ewido.
    Note: Ewido is a free trial product for 30 days. Since Ewido is a trial version, the realtime guard and automatic update will stop functioning after 30 days (which is the reason we uncheck them during installation). You can use Ewido as an on demand scanner (recommended) but you will have to manually update the definition file each time you scan by clicking on “Update” and “Start Update”.
    If you decide to purchase Ewido, you can enable the 'Realtime Protect' and 'Automatic Update' functions by clicking on the 'Status' bar (Top left) and clicking on both items under "Your Security Status".

    IMPORTANT!:

    Once the updates are installed do the following:
  • If you have an "always on" connection to the Internet, physically disconnect that connection until you are finished with Safe Mode and have rebooted back into normal mode.
  • Reboot into Safe Mode, you can do this by restarting your computer, then repeatedly tap F8 until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter. Then, run ewido.
  • Close all open windows/programs/folders. Have nothing else open while ewido performs its scan!
    Scan with ewido:
  • Click on scanner
  • Click on Settings
    • Under "How to scan" all boxes should be selected
    • Under "Possibly unwanted software" all boxes should be selected
    • Under "What to scan" select scan every file
    • Click OK
  • Click on Complete system scan
  • Let the program scan the machine
  • If ewido finds anything, it will pop up a notification. NOTE: We have been finding some cases of false positives with the new version of Ewido, so you need to step through the fixes one-by-one. If Ewido finds something that you KNOW is legitimate (for example, parts of AVG Antivirus, AOL, pcAnywhere and the game "Risk" have been flagged. In particular, watch for alerts that have the word "Heuristic" in them - if you recognize the file name as "friendly," these may actually be false positives) select "none" as the action. DO NOT check "Perform action with all infections." If you are unsure of an entry, select "none" for the time being.
    Save and Post Your Report:
    Once the scan has completed, there will be a button located on the bottom of the screen named Save report.
  • Click Save report
  • Save the report to your desktop
  • Exit ewido
Reboot back into normal mode
When you are ready to post your next reply, double click on the saved report to open it, then use Ctrl + A to select all text, then Ctrl + C to copy the selected text to your clipboard. Next, open a new reply to your active topic in the forum, and use Ctrl + V to paste the copied text of the ewido log from your clipboard into your reply.

Step 7

In normal mode, run an online antivirus check from at least two and preferably three of the following sites
BitDefender
Computer Associates Online Virus Scan
Panda's ActiveScan
Trend Micro Housecall
Windows Live Safety Center Free Online Scan
This scanner from Trend does not require an Active X to run.
  • Detects and removes malware ( viruses, worms, trojans, etc. )
  • Detects and removes grayware and spyware
  • Restores damage caused by malware to your system.
  • Notifies about vulnerabilities in installed programs and connected network services.
  • Multi-platform support for: Windows, Linux, Solaris.
  • Easy-to-use with the following browsers: Microsoft Internet Explorer, Mozilla Firefox
When you have completed the scans, if you get a report of files that can’t be cleaned / deleted, please write down the filenames and locations and post that in your reply.

Step 8

Please download the ATF-Cleaner ATF-Cleaner features include:
  • Cleaning of all user temp folders, administrator only can use this feature.
  • Cleaning of the Java cache, which seems to be harboring more and more malware.
  • Cleaning for the Opera browser, including Operas cache, cookies, history, download history, saved passwords and visited links
Do not run it yet.

Step 9

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Now we will address the HijackThis fixes.

Please run HijackThis and click Scan. Place checks next to the following entries (make sure not to miss any):

O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -

You may also check the following entries to fix: These are optional fixes: These programs are not required to start automatically as you can start them manually if you need them. It is advised that you disable these programs so that they do not take up necessary resources and slow your computer startup.

hpsysdrv or hpsysdrv.exe process can be removed to free up resources without compromising system performance. hpsysdrv.exe is a utility from HP which monitors how many recoveries have been made in Microsoft Office suite. This is a non-essential process. Disabling or enabling it is down to user preference. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

hpqcmon or hpqcmon.exe process can be removed to free up resources without compromising system performance. hpqcmon or hpqcmon.exe is installed with the hardware drivers for your HP Digital Imaging solution. This is a non-essential process. Disabling or enabling it is down to user preference. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe

sgtray or sgtray.exe process can be removed to free up resources without compromising system performance. sgtray.exe is a utility from VERITAS Software Corporation which installs itself on the system tray bar, and serves to remind you to backup your files. This is a non-essential process. Disabling or enabling it is down to user preference. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

mmtask or mmtask.exe process can be removed to free up resources without compromising system performance. mmtask.exe is a process belonging to MusicMatch Jukebox. MusicMatch Jukebox is an application used to organize and play multimedia files. This is a non-essential process. Disabling or enabling it is down to user preference. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

You have RealPlayer running at Startup. This is RealPlayer's autoupdate program and is not necessary for the program to function properly. It is considered to be a resource hog. You will still be able to start it manually if you need it. You can fix this with HijackThis, but you will need to change the setting in RealPlayer itself to keep it from resetting itself.. This is the item to fix in HijackThis:

O4 ‑ HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" ‑osboot

Alcxmntx.exe process can be removed to free up resources without compromising system performance. Alcxmntx.exe is installed with hardware drivers for the Realtek AC97 audio device. It is considered malware by some because it surreptitiously monitor one's actions or gather data about customers, although it is not considered sinister. Hewlett Packard states that you should leave the startup item alone to “avoid sound issues”. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

You have jusched.exe running at Startup. It checks with Sun's Java updates site to see if newer Java versions are available. This program is not required to start automatically. You can do this manually by visiting http://java.sun.com or just run the Java Plug-In Control Panel. It is advised that you disable this program so that it does not take up necessary resources. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe

You have QuickTime running at Startup. This is QuickTime's system tray icon and not necessary for the program to function properly. It is considered to be a resource hog. You will still be able to start it manually if you need it. You can fix this with HijackThis, but you will need to change the setting in QuickTime Player itself to keep it from resetting itself.. This is the item to fix in HijackThis:

O4 ‑ HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" ‑atboottime

There is a small program that will prevent QuickTime from resetting itself.
Please download Engraph-QuickTime-Killer This is a free utility from EnGraph software. For more information about EnGraph, go to www.engraph.com. This application is intended for people that use or consume Sprint Video Mail, as Sprint uses QuickTime for viewing their movies. (or anybody that hates QuickTime) Of course, as soon as QuickTime is ran, it adds itself to startup, which is very annoying to me. This application will remove QuickTime from start up and kill any running QuickTime processes. This application runs silently at start up and closes itself as soon as it takes care of QuickTime.

You have reader_sl.exe running at Startup. This is a process associated with the Adobe Reader. It is used to decrease the load time for the reader when a PDF document is selected. This is a non-essential process. You will still be able to start it manually if you need it. You can fix this with HijackThis. This is the item to fix in HijackThis:

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

BackWeb-1940576.exe
(Compaq Connections) process can be removed to free up resources without compromising system performance. BackWeb-1940576.exe (Compaq Connections) is a messaging service that automatically sends you support information, tips, ideas, and special offers from HP and our partners, especially designed for HP and Compaq desktop computer owners". * can be any digit . This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe


hpqtra08.exe process can be removed to free up resources without compromising system performance. hpqtra08.exe is installed alongside the drivers for Hewlett Packard Imaging devices and installs an easy-to-use tray bar icon for quick access to diagnostics. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

osa.exe or Osa9.exe launches common MS Office components to help speed up the launch of Office programs. Some users claim there's no difference with or without it (Osa9.exe is the Office 2000 variant). This program is not required to start automatically as you can run it when you need to. It is advised that you disable this program so that it does not take up necessary resources. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

Close all browsers and other windows except for HijackThis, and click "Fix Checked" to have HijackThis fix the entries you checked.

[b][color="blue"]Step 10


Let’s run ATF-Cleaner to ensure no malware is hiding in temporary folders and for general computer cleanup to free space on your computer.

[b][color="blue"]Step 11


Please run HijackThis again and post a new HijackThis log so I can make sure that all the malware was deleted according to plan
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#7 suebaby41

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Posted 01 October 2006 - 12:32 PM

Since your problem appears to be resolved, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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