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Corrupted files


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#1 Q40

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Posted 08 April 2017 - 11:44 PM

I don't see a forum dedicated to corrupted files. But recently, I changed hard drives. Actually, my son did it. He transferred all my data to a new hard drive. The old one had two hard drives, one for the desktop & another one. He put both contents on this new hard drive. 

 

I had a few Microwoft Word 13 files on the desktop one. Now, I cannot open them on the new desktop. The files are corrupted. I have tried EVERYTHING I could think of to recover them. I tried the open & repair button, the open text files, I even tried to open them in other applications. All I come up with is a blank page. I know the files are there because I can see the space they take up.

 

I have tried Datanumen, a file recovery program. They have a free preview of the fixed document, but it didn't open mine. I have chatted with a Microsoft specialist for an hour & he had gone through all the troubleshooting steps & we came up with nothing. There's not even any gibberish symbols in the file. The only option left was to pay for their help & it was just too much. Can anyone help me? Does anybody have this same problem? I asked for a consultant to help with a virus in 2015 & he did a good job of helping me, so I figure I might get some help here. I am at my wits end.

 

Q40


Edited by hamluis, 28 April 2017 - 05:08 PM.
Moved from Bus Apps to Backup/Imaging - Hamluis.


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#2 JohnC_21

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Posted 12 April 2017 - 05:50 PM

Do you still have access to the old drives. You can use a USB docking station or USB adapter to pull the files from the original drives.

 

What is the file extension? It is .docx? See this guide on changing the extension to .zip and extract the contents. Do this with copies of the files on your new drive. Not the originals.

 

https://www.groovypost.com/howto/howto/explore-the-contents-of-a-docx-file-in-windows-7/


Edited by JohnC_21, 12 April 2017 - 05:54 PM.


#3 Q40

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Posted 14 April 2017 - 03:04 AM

Thank you for your help. The last few days have been spent desperately trying to find & fix my file. I have gone through data services, computer experts, I've downloaded five different programs, all of them have come up with zero. I mean that literally. There seems to be no data at all in the file. I've had several program to try to open it & they all came up blank. I've tried XML files, just a bunch of gibberish & not a single word of my file. I've tried a hex finder file -- just a little bit gibberish & mostly zeros. I've come to conclude that they file just isn't there. Do you agree? All through this search, I haven't found one solitary word of my file anywhere.

 

Here's how this problem came to be in the first place: I had transferred my files to another hard drive. Previously, I had my files on a computer with two drives on it, one SSD & the other a mechanical. The SSD started to mess up. I couldn't find my older files, but the desktop ones worked perfectly. I was afraid I had lost all of my old extensive files, some more than ten years old. My son had purchased me a hard drive & had transferred all my data on it from both drives. It went from one SSD drive, to another SSD drive to my new one. I had found all my old files, but the desktop ones, relatively new, a couple of them were corrupted (the ones I've trying to fix). One is very important, as I can't find much information to recreate it. Since then, I've been wracking my brains! He said he cut & pasted them. They appeared on my desktop, but a few of them were corrupted. All of them are like that, no data to show. 

 

There is a hope, thank God! He does still have the SSD's. One of them he has reformatted. But he still has the other one, which he says has nothing on them. Is there a chance I might find my data on a deeper level? Two questions, I want to ask: Do you know what possibly could have become of my data from my current files? Is it possible the data didn't make it to my computer? Or maybe it did under a different name? Could the files be truly empty as it would seem? The second question is if there is a chance we might be able to find something off that other ssd hard drive on a deeper level? That seems to be the only hope I have left.



#4 JohnC_21

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Posted 14 April 2017 - 08:05 AM

There is a possibility to recover data on the other drives, ever the formatted one if it has not been written to but depending on the importance of the data I would consult a professional data recovery service. One of the better ones is DriveSavers. This is not a cheap service. They could also try to recover data from the original SSD was failing.



#5 Q40

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Posted 27 April 2017 - 03:48 AM

We still have the old hard drives. My son has reformatted the one & is using it himself. But the ssd, the hard drive with my missing desktop files, we still have. We plugged it onto my computer & could not find them anywhere. He said he cut & pasted my files & they eventually went to my new hard drive, where they were corrupted. Is there still a chance that my files are somewhere on that ssd hard drive even though they've been cut & pasted? I know that ssd's are different than regular ones. Is there anything I could do myself? Is there any program I could use? If so, how will I go about doing it?

 

Q40



#6 JohnC_21

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Posted 27 April 2017 - 11:20 AM

When cutting a file Windows marks the file as deleted but it's still on the drive so there may be a chance the file is recoverable.

 

http://windowssecrets.com/langalist-plus/cut-and-paste-leaves-recoverable-data-behind/



#7 nickos

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Posted 27 April 2017 - 12:26 PM

hi my friends,

 

for best results try not to write any new files or delete anything on those drives

 

this is a very good data recovery program and if you decide to buy it you gonna regret it

 

http://www.easeus.com/datarecoverywizard/free-data-recovery-software.htm

 

good luck my friend


Edited by nickos, 27 April 2017 - 12:27 PM.


#8 RolandJS

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Posted 27 April 2017 - 12:40 PM

Depending upon how important those files are, sending off the whole lot to a Data Recovery company/specialist, with a brief history of just what was done from beginning to end, might be your only real chance for file recovery.  It might cost quite a bit.

Going forward, once the dust settles, please begin and continue a backup routine using Macrium Reflect or anything similar along with affordable and reliable external media.


Edited by RolandJS, 27 April 2017 - 12:42 PM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#9 Q40

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Posted 28 April 2017 - 04:51 PM

I read Nickos reply about easeus data recovery services. What is this program? Is it a tool to recover data off of hard drives or something? Do you send in the hard drive or what? How am i going to regret it? Is it the cost or the service? I need to know what happened to my file since it seems like it's nowhere. Did it get corrupted? Did it get renamed somehow? Or did it just disappear into thin air?



#10 JohnC_21

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Posted 28 April 2017 - 06:56 PM

Easeus Data Recovery scans your hard drive for lost files similar to Recuva. Always make sure you recover any found files to a different drive then the one you are scanning. Professional recovery services can be expensive and can cost $800 and up. The professional services have access to clean rooms. Your data is gone because Windows reformatted the drive and made the partition smaller. 



#11 Q40

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Posted 28 April 2017 - 11:45 PM

Does that mean my file is absolutely unrecoverable on the new hard drive? I used Recuva plus several other data recovery programs & they all showed that I had no data in the files. However, I still have the ssd that originally had the files on them that was cut & pasted off. I am going to use Recuva or something on that. Will I have to copy the whole hard drive first? I want to make sure I make copy because I might corrupt something. Can I copy it to a regular hard drive?



#12 JohnC_21

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Posted 29 April 2017 - 09:16 AM

Yes, if you have the original SSD drive then it may be possible to recover the data even though files were cut and paste.

 

Depending on your budget I would recommend consulting a professional service first. How important is this data to you?

 

The first thing you should do if you do not go with a professional service is to clone the SSD to another drive using software such as Macrium Free or Aomei backupper. This would require you to purchase a new drive. Then scan the cloned drive. It is also possible to create an image file from the SSD and scan the image file but this may be out of your experience level and you need to be aware that cloning, scanning, or creating an image of the SSD can stress the drive enough where it fails completely. Also the drive that you would be saving the image file to would need to have enough free space to save the image file to. In other words if the partition on the SSD you are imaging is 500GB you would need at least 500GB + 10%  of free space on the drive you are using to store the image file.


Edited by JohnC_21, 29 April 2017 - 10:13 AM.


#13 Q40

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Posted 01 May 2017 - 10:11 AM

I think I am going to be cloning that hard drive really soon. Now, we install the ssd drive, plus another empty hard drive that can accommodate what's on the ssd (40 gb) both in my pc. I think I'm going to use Aomei Backerupper, the free version. Where do I download that program to? Or do I just run it from the website? I want to make sure I'm doing it right because that ssd is the only place where my files are. Thanks!

 

Q40



#14 RolandJS

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Posted 01 May 2017 - 10:41 AM

On another computer, you can download the appropriate ISO and create a usb and a dvd boot for either Macium Reflect or AOMEI Backupper or anything similar.  Test it.  then boot either the usb or dvd and make the clone using that method.  You are correct that you do not want to write anything on either of the hard-drives involved in this situation.


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)





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