I don't see a forum dedicated to corrupted files. But recently, I changed hard drives. Actually, my son did it. He transferred all my data to a new hard drive. The old one had two hard drives, one for the desktop & another one. He put both contents on this new hard drive.
I had a few Microwoft Word 13 files on the desktop one. Now, I cannot open them on the new desktop. The files are corrupted. I have tried EVERYTHING I could think of to recover them. I tried the open & repair button, the open text files, I even tried to open them in other applications. All I come up with is a blank page. I know the files are there because I can see the space they take up.
I have tried Datanumen, a file recovery program. They have a free preview of the fixed document, but it didn't open mine. I have chatted with a Microsoft specialist for an hour & he had gone through all the troubleshooting steps & we came up with nothing. There's not even any gibberish symbols in the file. The only option left was to pay for their help & it was just too much. Can anyone help me? Does anybody have this same problem? I asked for a consultant to help with a virus in 2015 & he did a good job of helping me, so I figure I might get some help here. I am at my wits end.
Edited by hamluis, 28 April 2017 - 05:08 PM.
Moved from Bus Apps to Backup/Imaging - Hamluis.