I know this request is a bit unusual, but please bear with me.
I'm trying to get some advanced information or suggestions in order to Troubleshoot this issue with my brothers HP Pavilion g7-1150us Notebook PC. Which had a Windows 10 upgrade sometime ago so I believe its unrelated to the Audio issue of No sound with the speakers, but there is sound into the headphones.
It could be something as simple as setting the speakers to default. Or perhaps the Audio drivers, Chipset or BIOS need to be updated or reinstalled?
This is the model page from HP:
Hardware and Software
Any help or suggestions would be appreciated.
Thank You Very Much!
2.40GHz Intel Core i3-370M Processor
3MB L3 Cache
4GB DDR3 System Memory (1 DIMM)
Maximum supported = 8GB
Intel HD Graphics
Up to 1969MB
640 GB (5400RPM)