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BSOD Windows 10


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#1 brentsky96

brentsky96

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Posted 07 April 2017 - 04:08 PM

Blue screens happen when playing games on Steam. Some of which involve higher quality games like Dark Souls 3, however it has also blue screened on me during Golf With Your Friends.
 
Any help is appreciated, thank you in advance!
 
 
 
· OS - Windows 10
· x64
· Windows 7
· OEM version - with free win 10 upgrade
· Age of system - 3 years
 
 
· CPU - AMD FX™-8350 Eight-Core Processor         (8CPUs), ~4.0GHz
· Video Card - AMD Radeon HD 7700 Series
· MotherBoard - ASUS M5A97
· Power Supply - Corsair 850W Gold
 
· Desktop

Attached Files



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#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
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  • Local time:01:37 AM

Posted 09 April 2017 - 08:31 AM

You have not updated your system with the Anniversary Update.
Is this deliberate?  If so, why?

Be sure that you have ALL available Windows Updates.

 

Your UEFI/BIOS (version 1903) dates from 2013.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center.  This driver is known to cause BSOD's on some Windows systems.

NOTE:  these symptoms were from the previous release of OverDrive.  The new release uses the same driver name, but is dated from 4 November 2013.

Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program.
Please note that I stated "video stuff", as some integrated processors may have the graphics chip built in (which may involve the chipset software).
Then, download (but DO NOT install) a fresh copy of the ATI drivers from http://www.amd.com (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLYhttp://www.sysnative.com/forums/showthread.php/668-ATI-video-cards-DRIVER-ONLY-installation-procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install".  Reboot for changes to take affect.

Sometimes the entry will remain in Device Manager even though you've removed it.  So, open up Device Manager and check for the AODDriver4.2.0 (it may have another number).  Right click on it and select "Uninstall".  If it asks to remove software, put a check in the box.  Then click on OK.


Sometimes the driver remains and continues to cause BSOD's.  If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.


If this doesn't stop the BSOD's, please run Driver Verifier according to these instructions.

Once you've uploaded the memory dumps from Driver Verifier, get a start on these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Let us know the results of ALL of the diagnostics.

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Wed Apr  5 00:23:12.964 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\040517-18093-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.839.amd64fre.th2_release.170303-1605
System Uptime:0 days 0:00:29.688
*** ERROR: Module load completed but symbols could not be loaded for NTFS.sys
*** ERROR: Module load completed but symbols could not be loaded for Wof.sys
Probably caused by :Wof.sys ( Wof+2b7c8 )
BugCheck 1E, {ffffffffc0000005, fffff8008bf50da2, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8008bf50da2, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x1E_c0000005_R_Wof!unknown_function
  BIOS Version                  1903
  BIOS Release Date             07/11/2013
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A97 R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr  5 00:21:23.536 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\040517-16812-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.839.amd64fre.th2_release.170303-1605
System Uptime:0 days 0:00:27.260
Probably caused by :ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+14 )
BugCheck 1E, {ffffffffc0000005, fffff803458ab8a4, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff803458ab8a4, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!KxWaitForLockOwnerShip
  BIOS Version                  1903
  BIOS Release Date             07/11/2013
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A97 R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb 18 20:30:26.400 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\021817-15953-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.672.amd64fre.th2_release_sec.161024-1825
System Uptime:0 days 0:00:19.124
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
Probably caused by :ntkrnlmp.exe ( nt!KxWaitForLockOwnerShipWithIrql+12 )
BugCheck 3B, {c0000005, fffff8013aab6ab2, ffffd000c4ee28c0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8013aab6ab2, Address of the instruction which caused the bugcheck
Arg3: ffffd000c4ee28c0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: 0x3B_nt!KxWaitForLockOwnerShipWithIrql
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Feb 17 22:33:47.785 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\021717-18203-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.672.amd64fre.th2_release_sec.161024-1825
System Uptime:0 days 0:00:24.509
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :NETIO.SYS ( NETIO!NsiGetAllParametersEx+56c )
BugCheck 1000007E, {ffffffffc0000005, fffff801e849fab2, ffffd0016471d1f8, ffffd0016471ca10}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff801e849fab2, The address that the exception occurred at
Arg3: ffffd0016471d1f8, Exception Record Address
Arg4: ffffd0016471ca10, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: AV_NETIO!NsiGetAllParametersEx
  BIOS Version                  1903
  BIOS Release Date             07/11/2013
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A97 R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Feb 17 13:19:48.683 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\021717-20281-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.672.amd64fre.th2_release_sec.161024-1825
System Uptime:0 days 0:01:10.406
*** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
*** ERROR: Module load completed but symbols could not be loaded for volmgr.sys
*** ERROR: Module load completed but symbols could not be loaded for fvevol.sys
*** ERROR: Module load completed but symbols could not be loaded for rdyboost.sys
*** ERROR: Module load completed but symbols could not be loaded for volsnap.sys
*** ERROR: Module load completed but symbols could not be loaded for NTFS.sys
Probably caused by :partmgr.sys ( partmgr+11f6 )
BugCheck 1E, {ffffffffc0000005, fffff80349665a14, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80349665a14, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x1E_c0000005_R_partmgr!unknown_function
  BIOS Version                  1903
  BIOS Release Date             07/11/2013
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A97 R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jan 16 02:18:23.818 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\011617-28171-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.672.amd64fre.th2_release_sec.161024-1825
System Uptime:5 days 13:54:53.542
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :atikmdag.sys ( atikmdag+103c40 )
BugCheck 1000007E, {ffffffffc0000005, fffff8008c043c40, ffffd000235af478, ffffd000235aec90}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8008c043c40, The address that the exception occurred at
Arg3: ffffd000235af478, Exception Record Address
Arg4: ffffd000235aec90, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
FAILURE_BUCKET_ID: AV_atikmdag!unknown_function
  BIOS Version                  1903
  BIOS Release Date             07/11/2013
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A97 R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Wed Apr  5 00:23:12.964 2017 (UTC - 4:00)**************************
ElcMouLFlt.sys                                   Mon Oct  4 19:30:57 2010 (4CAA63B1)
ElcMouUFlt.sys                                   Tue Nov 30 00:42:46 2010 (4CF48ED6)
GEARAspiWDM.sys                                  Thu May  3 15:56:17 2012 (4FA2E2E1)
t_mouse.sys                                      Mon Dec  3 01:19:30 2012 (50BC4472)
RTKVHD64.sys                                     Fri Mar 29 09:40:06 2013 (515599B6)
{55dce8ba-9dec-4013-937e-adbf9317d990}Gw64.sys   Thu Jan 30 19:45:30 2014 (52EAF22A)
MpKsl9830c8b9.sys                                Tue May 19 21:50:37 2015 (555BE86D)
MpKsle24be3ad.sys                                Tue May 19 21:50:37 2015 (555BE86D)
rt640x64.sys                                     Wed Oct  7 11:03:55 2015 (5615345B)
xusb22.sys                                       Thu Oct 29 22:41:10 2015 (5632D8C6)
AtihdWT6.sys                                     Sun Jul 24 15:51:39 2016 (57951C4B)
ctxusbm.sys                                      Mon Aug 29 09:14:23 2016 (57C4352F)
atikmpag.sys                                     Mon Nov 21 16:45:49 2016 (58336B0D)
atikmdag.sys                                     Mon Nov 21 17:05:13 2016 (58336F99)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb 18 20:30:26.400 2017 (UTC - 4:00)**************************
LEP960.sys                                       Fri Aug  7 03:48:53 2015 (55C462E5)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Feb 17 13:19:48.683 2017 (UTC - 4:00)**************************
dokan.sys                                        Mon Jan 10 07:49:29 2011 (4D2B0059)
speedfan.sys                                     Sat Dec 29 15:59:35 2012 (50DF59B7)
hcmon.sys                                        Mon Dec  9 18:04:02 2013 (52A64C62)
AODDriver2.sys                                   Tue Feb 11 06:06:52 2014 (52FA044C)
Sftvollh.sys                                     Tue Oct  7 23:03:06 2014 (5434A96A)
Sftfslh.sys                                      Tue Oct  7 23:03:22 2014 (5434A97A)
Sftplaylh.sys                                    Tue Oct  7 23:03:44 2014 (5434A990)
Sftredirlh.sys                                   Tue Oct  7 23:03:47 2014 (5434A993)
mfesapsn.sys                                     Mon May 30 14:38:04 2016 (574C888C)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jan 16 02:18:23.818 2017 (UTC - 4:00)**************************
atikmpag.sys                                     Fri Sep 16 14:50:37 2016 (57DC3EFD)
atikmdag.sys                                     Fri Sep 16 15:12:45 2016 (57DC442D)


http://www.carrona.org/drivers/driver.php?id=ElcMouLFlt.sys
http://www.carrona.org/drivers/driver.php?id=ElcMouUFlt.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=t_mouse.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
{55dce8ba-9dec-4013-937e-adbf9317d990}Gw64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsl9830c8b9.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsle24be3ad.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=AtihdWT6.sys
http://www.carrona.org/drivers/driver.php?id=ctxusbm.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
LEP960.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=dokan.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=hcmon.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=Sftvollh.sys
http://www.carrona.org/drivers/driver.php?id=Sftfslh.sys
http://www.carrona.org/drivers/driver.php?id=Sftplaylh.sys
http://www.carrona.org/drivers/driver.php?id=Sftredirlh.sys
http://www.carrona.org/drivers/driver.php?id=mfesapsn.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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