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Unable to add a printer port


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3 replies to this topic

#1 Great Flight 70

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Posted 07 April 2017 - 02:55 PM

When I go to Devices and Printers and right click on the icon for my system printer, select Printer Properties and then click on the tab for Ports and click on Add Port the following error message appears   Add a port dialog cannot be displayed  Error 0x0000007b   What could be the cause of this error? . How can I fix it?

 



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#2 SleepyDude

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Posted 07 April 2017 - 05:01 PM

Hi,
 
Do you have more than one printer installed?
 
Check Windows System files integrity

  • open the Command Prompt as Administrator (Tutorial)
  • type the following command and press Enter:
    sfc /scannow
    Note: This may take some time to finish.

    let me know if it doesn't say "No integrity violations found"

Edited by SleepyDude, 07 April 2017 - 05:02 PM.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
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Rui

 
 


#3 Great Flight 70

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Posted 08 April 2017 - 09:08 AM

Thank you for your reply, Sleepy Dude.

This is my only printer.

Great Flight 70



#4 SleepyDude

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Posted 08 April 2017 - 10:10 AM

Hi,

 

And the result of SFC?


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 





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