This is my first post and I hope I'm doing it in the right place.
So basically my problem is that after I was playing a Steam Video Game I somehow moved my laptop to a different place and the computer turned off immediately. After I tried to turn on the computer again, I got the "Running diagnostic" and "trying to repair" messages while starting up but then a blue screen saying
"Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you."
At the bottom it states that if I called a support person I had to provide the code 0xc000021a.
After that I'm offered to go to the advanced options the ones I've tried are the system restore point (or something like) and the three different ones I have doesn't make any difference because the process never finishes properly.
Tried to do a clean boot according to the Microsoft website but no luck either disabling and re-enabling all the options. I obviously don't have an image or any other options that I can think of to fix this.
The last thing I installed on the computer was the game I was playing (Mobius FF) but I've been playing for days and was installed through steam so I don´t think that was the problem. I uninstalled anyway and that didn't work either. I haven't seen any particular differences while rebooting with the "Disable Driver..." mode so far but it's really annoying to have to restart and do the whole process again just to check some things from time to time.
I'm not very literate regarding how to manually fix/remove stuff to fix this kind of problems. I don't even have a CD/DVD to try to repair it since the Laptop I bought came with Win 8 then I upgraded to 8.1 then to 10 but never had any major issues like now.
Please let me know what do I need to provide to get this resolved.
Thank you in advance.