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"server not found" for all but a few websites


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16 replies to this topic

#1 TippyW

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Posted 06 April 2017 - 12:09 PM

Hello windows 10 support group,

 

Please see my original posts here for the problems I am having (there is also a link there to my previous posts). https://www.bleepingcomputer.com/forums/t/643762/websites-not-loading/#entry4215268

 

Can anyone suggest what the problem could be? At the moment, I am only able to use a few websites (gmail, wikipedia & facebook).

 

Thank you to those who have assisted so far,

 

Best wishes.



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#2 JohnC_21

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Posted 06 April 2017 - 01:00 PM

What is the make and model of the computer? Are you connecting wirelessly? It may be necessary to reinstall your drivers.

 

Are there many entries in the HOSTS file?

 

Are you connected to a proxy server? Don't change anything. Just verify if you are connected via a proxy server.

 

Can you connect to a website that does not connect using this site?

 

Did the problem happen after you scanned and cleaned the computer with software?

 

Open an elevated command prompt and type the following commands. For an elevated command prompt press the Windows key + X cmd > as admin

netsh winsock reset
netsh int ip reset

Reboot. 



#3 satchfan

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Posted 07 April 2017 - 05:59 AM

The events log shows that this is likely the problem if someone can help the poster with advice as I'm not a Windows expert.

 

Satchfan


My help is always free of charge. If you are happy with the help provided, if you wish you can make a donation to buy me a beer.


#4 FreeBooter

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Posted 07 April 2017 - 07:40 AM

The events log shows that this is likely the problem if someone can help the poster with advice as I'm not a Windows expert.

 

Satchfan

Solution to that event log is at the link you have provided.


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#5 satchfan

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Posted 07 April 2017 - 07:50 AM

Solution to that event log is at the link you have provided.

I'm aware of that as I gave the poster that link but obviously needs help with carrying those steps out.


My help is always free of charge. If you are happy with the help provided, if you wish you can make a donation to buy me a beer.


#6 dc3

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Posted 07 April 2017 - 10:23 AM

@TippyW

 

In the information which you have provided in both topics I would be inclined to agree that will will need instructions for performing this registry edit.  You should also be aware of the fact that if mistakes are made in the process of this edit it could result in rendering their computer inoperable.  For this reason you should backup the registry before making this edit.

 

To backup the registry please download and install Tweaking.com Registry Backup.

Play the video below for operating instructions.

 

There is a topic posted at Windows Eight Forums which provides very clear instructions for doing this registry edit.  These instructions include pictures making it very clear and easy to follow the instructions.  These instructions should be clear enough for a person with a limited knowledge or computers repairs to follow. :thumbup2:

 

Edit:  These instructions are for Windows 8 but should work for Windows 10 as well.

 

One of the few things these instructions glossed over is the way to open the Registry.

 

Press the Windows key windowskey_zps092d5c75.png and the R key to open the Run box.

 

When the Run box opens type in regedit, then click/tap on OK

 

When the Registry opens follow the file path below.

 

Click/tap on the following HKEY_CLASSES_ROOT then AppID then {ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}

 

The rest of the instructions should be pretty clear.


Edited by dc3, 07 April 2017 - 10:55 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 TippyW

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Posted 10 April 2017 - 01:23 PM

Thank you all for the advice. I have been away for a few days, sorry for the late reply.

 

I am almost to the end of the instructions, but I am stuck at step 14 "Type in the user name from your error dialog *exactly* as it appears in the error dialog from the event viewer (for example, I'm using "Administrator" here, but if your error message says "<computer name>\Donald", then the user name you would use would be "Donald")". I don"t understand how to find my user name as it appears in my error dialog. The way it is explained makes me think the answer is very obvious, but it isn't for me...

 

Thanks again.



#8 RolandJS

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Posted 10 April 2017 - 01:35 PM

Go with your instinct, probably correct - belay that advice, don't follow.

Addendum:  Follow the advice of Hamlius or dc3, you can't go wrong!


Edited by RolandJS, 11 April 2017 - 12:18 PM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#9 JohnC_21

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Posted 10 April 2017 - 02:16 PM

Use the method here to verify your user name.

 

http://it.nmu.edu/docs/determining-your-windows-username



#10 TippyW

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Posted 10 April 2017 - 02:47 PM

Thanks,

 

I have completed the instructions, restarted my computer and websites will still not load. Is there a plan B?

 

In case it is helpful; my computer is Lenovo ideapad 700-17ISK. I am connected to wifi. Webanonymizer.org will not load. I am not connected via a proxy.



#11 FreeBooter

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Posted 10 April 2017 - 03:08 PM

Reset your router to its default settings.

You can also try google public DNS servers.


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#12 TippyW

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Posted 11 April 2017 - 11:42 AM

I reset my router and changed my DNS settings. Still the problem persists.



#13 FreeBooter

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Posted 11 April 2017 - 03:20 PM

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.
List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.


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#14 TippyW

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Posted 12 April 2017 - 08:28 AM

Thanks, here it is.Attached File  MTB.txt   29.28KB   4 downloads


Edited by TippyW, 12 April 2017 - 08:31 AM.


#15 dc3

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Posted 12 April 2017 - 11:19 AM

Please post this in your topic.  It is small enough to post it here.

 

You also need to understand that there are those of us who will not download anything unless we know exactly what the download contains.

 

Please download and install Farbar Service Scanner.  The download will begin immediately after clicking on the link.

When FSS opens you will see an image like the one below.  

FSS1_zpsed396cd9.png

Place checks in all of the boxes and then click on Scan
 
When the Scan is complete a log similar to the one below will open.  Copy and then paste this in your topic.

FSS2_zps8ffbee2d.png
 

Post this log in your topic.  Do not post the log wrapped in code, quotes, or spoilers.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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