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Usb external hard drive disk with extension cable


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3 replies to this topic

#1 jerry222

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Posted 06 April 2017 - 06:48 AM

Hi guys, how is it going?

I hope you have time to take a look at my problem, please

I own an usb external hard drive disk, which supports usb 3.0, from toshiba. The original cable is very short so I bought an usb extension cable. I connected it to the external hdd but it doesnt work, i can only hear a sound similar to "tik tik" or "click click" coming from the hdd and nothing shows on my computer. I tried the cable with an usb pen drive (usb 2.0) and it works, so i dont think the problem is the extension cable. both hdd and the extension cable support usb 3.0 . I use windows 8.1 OS.
do you know how I can solve this problem?

Thanks

Regards

Jerry



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#2 Havachat

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Posted 06 April 2017 - 06:58 AM

If you connect the Original Short Cable does the Drive work ok ?

 

If so the extension cable may be Faulty.and not providing Power Correctly.

 

Otherwise , you say the Cable is ok testing on Pen Drive

 

Generally , a clicking Drive means a Failure , did you get any Drive Warnings previously.

 

You can test it with either.

 

 
Also if you have any data on the Drive that needs to be retrieved , then the more you use the drive if faulty or try and dismantle it , your chances of retrieval are diminished dramitically.

Edited by Havachat, 06 April 2017 - 07:29 AM.


#3 SleepyDude

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Posted 06 April 2017 - 08:59 AM

Hi,

 

I think you must consider replacing the original cable and not extend to avoid problems, check this thread.


Edited by SleepyDude, 06 April 2017 - 09:03 AM.

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#4 Kilroy

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Posted 06 April 2017 - 11:00 AM

If you're going to extend the cable, perhaps a USB 3.0 Hub would be a better option.






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