Hi guys, how is it going?
I hope you have time to take a look at my problem, please
I own an usb external hard drive disk, which supports usb 3.0, from toshiba. The original cable is very short so I bought an usb extension cable. I connected it to the external hdd but it doesnt work, i can only hear a sound similar to "tik tik" or "click click" coming from the hdd and nothing shows on my computer. I tried the cable with an usb pen drive (usb 2.0) and it works, so i dont think the problem is the extension cable. both hdd and the extension cable support usb 3.0 . I use windows 8.1 OS.
do you know how I can solve this problem?