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I need some help please


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12 replies to this topic

#1 Joseph_Waako

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Posted 06 April 2017 - 01:46 AM

My computer is no longer working. Am using Windows 7(Service Pack). It was working normally at first before using the driver pack but after using the driver pack, my Audio sound is off and I can't even access control panel plus my computer.

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#2 hamluis

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Posted 06 April 2017 - 09:31 AM

What driver pack are you referring to?

 

Louis



#3 Joseph_Waako

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Posted 07 April 2017 - 08:43 AM

Driver pack solution for driver and software installation. (It's driver pack solution 2017)

#4 hamluis

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Posted 07 April 2017 - 08:53 AM

Info.

 

I suggest you uninstall this.

 

Louis



#5 Joseph_Waako

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Posted 07 April 2017 - 09:34 AM

But I can't uninstall driver pack, and I can't access any document on local disk©

#6 hamluis

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Posted 07 April 2017 - 01:21 PM

Can you boot into safe mode?

 

Louis



#7 Joseph_Waako

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Posted 07 April 2017 - 05:55 PM

Yeah, I can access the boot menu and safe mode

#8 hamluis

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Posted 07 April 2017 - 06:25 PM

https://www.sevenforums.com/tutorials/117840-uninstall-remove-software-safe-mode.html

 

Louis



#9 dc3

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Posted 09 April 2017 - 01:18 PM

Do a System Restore to a restore point dated prior to this change.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 Joseph_Waako

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Posted 10 April 2017 - 11:04 AM

No it doesn't because I can't access control panel now. Control panel can't open

#11 dc3

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Posted 10 April 2017 - 11:11 AM

Can you access the Control Panel in Safe Mode?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 Joseph_Waako

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Posted 10 April 2017 - 11:19 AM

Still I can't access it

#13 JohnC_21

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Posted 10 April 2017 - 12:26 PM

Boot into Safe Mode. Open an elevated command prompt. CMD in the search box Right click > Run As Administrator.

 

Type the following command.

net user administrator /active:yes

Logout of your user account. If you do not see Administrator then reboot into Safe Mode again. Login to the now enabled Administrator Account. Can you open Control Panel.






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