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New Blue Screens.


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#1 CrimsonKnight98

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Posted 05 April 2017 - 08:16 PM

So I've recently been getting blue screens and I have no clue why. At first I figured it was overheating components (since the first blue screen occurred after I played a game with a friend for a while), but now they are happening randomly. Any help is much appreciated!

 

I attached 4 mini-dumps to this post. Three are from today and one is from the 31st of March--the first BSOD that occurred when I was playing a game. 

 

EDIT: 

My CPU is an AMD Phenom II x6 1045t

My GPU is a GTX 750ti

My OS is Windows 10 64-bit Home Edition

Attached Files


Edited by CrimsonKnight98, 05 April 2017 - 08:36 PM.


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#2 CrimsonKnight98

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Posted 05 April 2017 - 11:00 PM

No one? :(



#3 usasma

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Posted 06 April 2017 - 01:08 PM

Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR, .7z or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

 

-----------------------------------------------------------------------------------------------------------------------------

This is the 2nd system that I've seen today with BSOD's and that uses the VB Audio Cable software

The driver name for these references Windows 7 - I have to wonder if these drivers are compatible w/W10

Can you temporarily remove it (the software AND hardware) and see if that helps?

 

Also, Your UEFI/BIOS (version 6.04) dates from 2010.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

In addition to the question of BIOS compatibility, I also have to wonder about the compatibility of the older drivers listed in the memory dump (a list follows in the summary below).

Please check all of them to ensure that they are all compatible w/W10.

 

If all of this doesn't help, please start with these free hardware diagnostics while waiting for a reply:  http://www.carrona.org/hwdiag.html

Please run ALL of the tests and let us know the results.

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Wed Apr  5 20:52:53.952 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\040517-27796-01.dmp]
Windows 10 Kernel Version 14393 MP (6 procs) Free x64
Built by: 14393.953.amd64fre.rs1_release_inmarket.170303-1614
System Uptime:0 days 0:31:46.722
*** WARNING: Unable to verify timestamp for CLASSPNP.SYS
*** ERROR: Module load completed but symbols could not be loaded for CLASSPNP.SYS
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 1E, {ffffffffc0000005, fffff800240b70af, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800240b70af, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
  BIOS Version                  6.04
  BIOS Release Date             09/07/2010
  Manufacturer                  Hewlett-Packard
  Baseboard Manufacturer        FOXCONN
  Product Name                  HP Pavilion P6000 Series
  Baseboard Product             2AB1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr  5 20:18:53.756 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\040517-23593-01 - Copy.dmp]
Windows 10 Kernel Version 14393 MP (6 procs) Free x64
Built by: 14393.953.amd64fre.rs1_release_inmarket.170303-1614
System Uptime:0 days 2:04:33.518
*** WARNING: Unable to verify timestamp for dxgmms2.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgmms2.sys
Probably caused by :dxgmms2.sys ( dxgmms2+c69b )
BugCheck 1E, {ffffffffc0000005, fffff80ec421c69b, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80ec421c69b, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x1E_c0000005_R_dxgmms2!unknown_function
  BIOS Version                  6.04
  BIOS Release Date             09/07/2010
  Manufacturer                  Hewlett-Packard
  Baseboard Manufacturer        FOXCONN
  Product Name                  HP Pavilion P6000 Series
  Baseboard Product             2AB1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr  5 18:13:33.886 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\040517-33984-01 - Copy.dmp]
Windows 10 Kernel Version 14393 MP (6 procs) Free x64
Built by: 14393.953.amd64fre.rs1_release_inmarket.170303-1614
System Uptime:5 days 0:56:32.650
*** ERROR: Module load completed but symbols could not be loaded for afd.sys
Probably caused by :Unknown_Image ( PAGE_NOT_ZERO )
BugCheck 19, {e, ffff850abf2db970, c13e7318556697b0, 3e3e7318556697b0}
BugCheck Info: BAD_POOL_HEADER (19)
Arguments:
Arg1: 000000000000000e,
Arg2: ffff850abf2db970
Arg3: c13e7318556697b0
Arg4: 3e3e7318556697b0
BUGCHECK_STR:  0x19_e
PROCESS_NAME:  nvcontainer.exe
FAILURE_BUCKET_ID: PAGE_NOT_ZERO_0x19_e
  BIOS Version                  6.04
  BIOS Release Date             09/07/2010
  Manufacturer                  Hewlett-Packard
  Baseboard Manufacturer        FOXCONN
  Product Name                  HP Pavilion P6000 Series
  Baseboard Product             2AB1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Mar 31 17:16:13.542 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\033117-29078-01 - Copy.dmp]
Windows 10 Kernel Version 14393 MP (6 procs) Free x64
Built by: 14393.953.amd64fre.rs1_release_inmarket.170303-1614
System Uptime:11 days 22:50:37.309
*** WARNING: Unable to verify timestamp for win32kbase.sys
*** ERROR: Module load completed but symbols could not be loaded for win32kbase.sys
*** WARNING: Unable to verify timestamp for win32kfull.sys
*** ERROR: Module load completed but symbols could not be loaded for win32kfull.sys
Probably caused by :win32kbase.sys ( win32kbase+1f643 )
BugCheck 3B, {c0000005, ffffca9274daf643, ffff9f81cf7ef3b0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: ffffca9274daf643, Address of the instruction which caused the bugcheck
Arg3: ffff9f81cf7ef3b0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  SkypeBrowserHost.exe
FAILURE_BUCKET_ID: 0x3B_win32kbase!unknown_function
  BIOS Version                  6.04
  BIOS Release Date             09/07/2010
  Manufacturer                  Hewlett-Packard
  Baseboard Manufacturer        FOXCONN
  Product Name                  HP Pavilion P6000 Series
  Baseboard Product             2AB1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Wed Apr  5 20:52:53.952 2017 (UTC - 4:00)**************************
amdsata.sys                 Fri Feb  5 21:03:55 2010 (4B6CCE0B)
amdxata.sys                 Fri Feb  5 21:03:57 2010 (4B6CCE0D)
RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
vbaudio_vmvaio64_win7.sys   Mon Apr 21 05:05:09 2014 (5354DF45)
vbaudio_cable64_win7.sys    Thu Aug 14 02:15:25 2014 (53EC53FD)
netr28ux.sys                Thu May 28 10:28:52 2015 (55672624)
 
 
**Windows 10 released on 29 July 2015**
 

rt640x64.sys                Thu Jan 21 03:17:40 2016 (56A09424)
veracrypt.sys               Sun Oct 16 14:32:10 2016 (5803C7AA)
nvvad64v.sys                Mon Dec 19 00:50:05 2016 (5857750D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr  5 20:18:53.756 2017 (UTC - 4:00)**************************
nvvhci.sys                  Tue Dec 27 20:44:00 2016 (586318E0)
nvhda64v.sys                Wed Feb  8 07:32:14 2017 (589B0FCE)
nvlddmkm.sys                Thu Feb 23 02:38:50 2017 (58AE918A)

http://www.carrona.org/drivers/driver.php?id=amdsata.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
vbaudio_vmvaio64_win7.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
vbaudio_cable64_win7.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=veracrypt.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
nvvhci.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

 


Edited by usasma, 06 April 2017 - 01:09 PM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 CrimsonKnight98

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Posted 06 April 2017 - 09:15 PM

Okay, so I clean installed my video card driver and haven't had the BSOD since, so I'm going to hold off on uninstalling VoiceMeeter for now and see if this solves it. And as for my BIOS, I've checked it many times within the last two months to see if an update was possible (since i was adding components to my PC) and there hasn't been an update since 2010! 

 

Also, I've attached the two zip files. 

 

Thank you so much for all this information, this must have taken some time to write out (and copy/paste :P). Thank you!

Attached Files


Edited by CrimsonKnight98, 06 April 2017 - 09:19 PM.


#5 CrimsonKnight98

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Posted 06 April 2017 - 10:02 PM

Okay, I just got another crash. I'll attach an updated perfmon and SysnativeFileCollectionApp. I just uninstalled VoiceMeeter too. 

 

EDIT: I tried installing as many of the updated drivers you provided. There were a few I couldn't find the update files for, but I installed most of them I believe. I also downloaded the most recent Windows update. 

Attached Files


Edited by CrimsonKnight98, 07 April 2017 - 12:20 AM.


#6 usasma

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Posted 07 April 2017 - 06:03 AM

The Analysis stuff is automated, so it's just copy/paste.

Reviewing the reports and the Analysis stuff is what takes the time (and what causes problems with my eyes).

 

Please stop using disk cleaners (such as CCleaner) while we're troubleshooting.

There's only 2 memory dumps in the uploaded reports.

 

As the BIOS remains from 2010 - the concern here is that it's not compatible w/W10

Unfortunately, the only sure way to prove that is to reinstall the original OS and see if that fixes the problem(s)

A system may appear compatible initially but as the OS is updated/stabilized, the incompatibilities may reveal themselves at that time.

 

You have a D-Link DWA-140 RangeBooster N USB Adapter(rev.B2):

I do not recommend using wireless USB network devices.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost certain to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest W7/8/8.1/10 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


More Live Kernel Events (20) than BSOD's (12) in the WER section of the MSINFO32 report.

This is often a sign of a hardware/compatibility/low-level driver problem - so please run these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Please run ALL fo the tests and let us know the results.  This will help us in deciding where/what the issue issue is.

 

I am leaning towards this being a compatibility problem rather than a hardware problem

The reason for this is the remarkable consistency in the memory dumps.

Most often hardware issues will cause random BSOD error codes - yet yours are generally the same and even cite the same drivers as being involved.

Finishing up the hardware diagnostics will help to rule out hardware.  Then I'll suggest running Driver Verifier (according to these instructions:  http://www.carrona.org/verifier.html ) to see if we can coax out the name of a driver (which may/may not work - but that will also give us a clue to work with).

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Thu Apr  6 22:52:11.051 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\040617-22328-01.dmp]
Windows 10 Kernel Version 14393 MP (6 procs) Free x64
Built by: 14393.953.amd64fre.rs1_release_inmarket.170303-1614
System Uptime:1 days 1:58:40.814
*** WARNING: Unable to verify timestamp for dxgmms2.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgmms2.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :dxgmms2.sys ( dxgmms2+c5d4 )
BugCheck 1E, {ffffffffc0000005, fffff80edadec5d4, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80edadec5d4, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  voicemeeter.exe
FAILURE_BUCKET_ID: 0x1E_c0000005_R_dxgmms2!unknown_function
  BIOS Version                  6.04
  BIOS Release Date             09/07/2010
  Manufacturer                  Hewlett-Packard
  Baseboard Manufacturer        FOXCONN
  Product Name                  HP Pavilion P6000 Series
  Baseboard Product             2AB1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr  5 20:52:53.952 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\040517-27796-01.dmp]
Windows 10 Kernel Version 14393 MP (6 procs) Free x64
Built by: 14393.953.amd64fre.rs1_release_inmarket.170303-1614
System Uptime:0 days 0:31:46.722
*** WARNING: Unable to verify timestamp for CLASSPNP.SYS
*** ERROR: Module load completed but symbols could not be loaded for CLASSPNP.SYS
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 1E, {ffffffffc0000005, fffff800240b70af, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800240b70af, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
  BIOS Version                  6.04
  BIOS Release Date             09/07/2010
  Manufacturer                  Hewlett-Packard
  Baseboard Manufacturer        FOXCONN
  Product Name                  HP Pavilion P6000 Series
  Baseboard Product             2AB1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Thu Apr  6 22:52:11.051 2017 (UTC - 4:00)**************************
amdsata.sys                 Fri Feb  5 21:03:55 2010 (4B6CCE0B)
amdxata.sys                 Fri Feb  5 21:03:57 2010 (4B6CCE0D)
RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
vbaudio_vmvaio64_win7.sys   Mon Apr 21 05:05:09 2014 (5354DF45)
vbaudio_cable64_win7.sys    Thu Aug 14 02:15:25 2014 (53EC53FD)
netr28ux.sys                Thu May 28 10:28:52 2015 (55672624)
rt640x64.sys                Thu Jan 21 03:17:40 2016 (56A09424)
veracrypt.sys               Sun Oct 16 14:32:10 2016 (5803C7AA)
nvvad64v.sys                Mon Dec 19 00:50:05 2016 (5857750D)
nvvhci.sys                  Tue Dec 27 20:44:00 2016 (586318E0)
nvhda64v.sys                Wed Feb  8 07:32:14 2017 (589B0FCE)
nvlddmkm.sys                Thu Mar 16 18:38:26 2017 (58CB13E2)


http://www.carrona.org/drivers/driver.php?id=amdsata.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
vbaudio_vmvaio64_win7.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
vbaudio_cable64_win7.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=veracrypt.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
nvvhci.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 CrimsonKnight98

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Posted 07 April 2017 - 03:35 PM

I'm sorry to hear about your eyes, i see you wrote you're starting to recover... will your eyes be back to normal any time soon?

I really do appreciate the time and effort you're putting towards helping me with this! Thank you so much for that. And sorry about using the registry cleaner! I was reading a few other peoples' suggestions and one person suggested running CCleaner in case it is a registry error.

I neglected to mention I was running a memtest86 overnight! It passed 8 times, so I suppose it's not my RAM. I also found the driver software for my rangebooster and updated that, and currently I am running a Western Digital extended test for my HDD. There's about an hour and a half left before it is finished.

 

EDIT: I finished the HDD Scan with 0 bad sectors. It passed. I also used one of the free online virus scanners on your website. My computer's clean! 

I tried running Furmark but it crashes every time I start the test!! It says "FurMark - GPU stress test and OpenGL benchmark - SwissMade has stopped working". Nothing is easy when it comes to computers. 

I downloaded Prime95 but I can't figure out the instructions for it. I don't know what is meant by "boxes" in the following statement: "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).

The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History

 

Well I wasn't able to complete a stress test so I'm going to hold off. I did try playing a game again with a friend and I got a crash. I've attached the files. This seems to happen only when I play a game, though there was one exception where one occurred again after a BSOD when I was updating my video drivers. 

 

P.S. I've had Windows 10 installed since the first month it was released and I have not experienced these blue screens until the 31st of March, 2017! I have updated the CPU (and CPU cooler), PSU and GPU about a month or two ago, so are you sure you can rule out the possibility of this being hardware?

 

EDIT 2: I don't know if this is important, but I tried using two CPU stress testers (I settled with 6 threads) and the first time I attempted a test I got a BSOD (this was with FurMark). I tried again after and it went okay for over ten minutes (I know this is nowhere near long enough for a full test). I tried again later with Prime95 and again I got a BSOD, but this time it was after 2 minutes. I then ran it for over an hour and no BSOD. I'm thinking this may be a coincidence, but I decided to post this just in case it had some significance. Also, the temperature readings were at a constant 45-46C during the test with both programs.  

(The two files attached should include information about the most recent BSODs). I'll run Prime95 overnight without any other programs running and see if that causes a crash.  
 

Attached Files


Edited by CrimsonKnight98, 08 April 2017 - 05:12 AM.


#8 usasma

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Posted 08 April 2017 - 07:00 AM

FYI - my eyes will never be normal again.  The disease process will eventually render me blind.

But for now, the situation that caused the latest problems has abated - so I'm able to see almost normally with what remains of the vision in my left eye (the right eye is totally blind).

Things are still a bit fuzzy, but not enough to stop me from looking at things in some detail.

 

MemTest is a good test, and it's most likely that there isn't a problem with your RAM

BUT...Prime95's Blend test will test your RAM differently than MemTest - and occasionally it'll find problems that MemTest doesn't.

You don't need to adjust any of the settings in Prime95, the program should automatically select the correct number of processors (you have a 6 core processor, so it'll either show 6 or 12 cores in the test - no need to adjust it otherwise).

 

Please continue with the rest of the diagnostics and let us know the results of them.

 

One of the biggest problems with BSOD analysis is that there's no definite way to say "it's hardware" or "it's software"
It's the troubleshooting process that guides us to a diagnosis of hardware or software.

Software tests for hardware problems just guide us in the proper direction - they aren't 100% accurate.

Finally, the final true test of a hardware problem is to replace the faulty part.

 

The fact the Furmark won't run is a clue.  Now it's up to us to figure out what caused it.

Running the other video tests will give us further clues - and may help to identify the problem.

 

More to follow later on, I have to go to the wife's office to lift and tote stuff around for her......


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 usasma

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Posted 08 April 2017 - 07:23 AM

Waiting for wife to get ready:

 

Here's my canned speech for this type of BSOD sequence:

 

Out of 6 memory dumps there were 5 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html
Please finish ALL of them and let us know the results

 

The other video tests are the next step.

You stated that you replaced your GPU a month ago - do you still have the old one?
Can you try it in place of the current one (if the old one isn't broken)?

 

Furmark is a GPU stress tester - not a CPU stress tester.

 

Still, running software tests will help us to decide on what to try.

Do you have any other parts left over from the part swap that you did a month ago?

 

Here's another test to help rule out parts:  http://www.carrona.org/strpdown.html

 

But remember, the more changes we throw at the system, the more confusing it is to figure out where the problem lies.

I wouldn't do this until we've had a chance to review ALL of the test results.

I'm concerned about BSOD's w/Furmark and w/other CPU tests (such as Prime95) - but this makes things confusing for usl

 

That's why I asked you to test with the old GPU.  If you get the same BSOD errors with Furmark and Prime95 - then we've effectively ruled out the video card (and have to concentrate on the motherboard/CPU)

 

Not much else here, but I still need to review/post the analysis results.....


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 CrimsonKnight98

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Posted 08 April 2017 - 02:14 PM

May I ask what the disease or condition is called that affects your eyes? I know somebody who lost their eyesight entirely do to a certain type of eye condition. I I can't remember what it's called. 

 

Well since you said FurMark not running is a clue I tried the other video tests immediately. I don't really understand the Russian one (I ran the English version, so I understand what it says). I'll post a screenshot of its results since I really don't get what it means. 

Following that, I downloaded another program like FurMark by EVGA called EVGA OC Scanner X and checked for artifacts... well it behaved the same way that FurMark did, it stopped working as soon as I started the test. So could this mean it has to be the Video Card? If so, could it be a driver issue or is it a hardware issue?

I also did a short Prime95 test with Burn or whatever it is called (the one that tests a lot of RAM) and it ran fine! 

I'm starting to think this is a Video Card issue. My computer has only ever bluescreened when I was using the video card to some extent (even updating it, if that would count). 

 

And I do not have my old CPU, I shipped it to the guy who sent me the new one. 

I do have the old PSU, and the GPU I replaced was integrated, so yes I can still use it. 

I also did a short Prime95 test with Burn or whatever it is called (the one that tests a lot of RAM) and it ran fine! 

 

Also, the Alternate link to one of your programs on your website is no longer available or valid. 

Alternate download link (w/o registration) located here:  http://folding.stanford.edu/English/DownloadUtils

Is it necessary I use memtestCL from Stanford? It requires an account to access and I don't really understand what I need to download (source code or binary).

 

OKAY! Well I decided to install an older driver for my GPU and I haven't experienced a BSOD since! Also, FurMark is working; I'm able to run it. The first thing I tried before posing to a forum was updating my drivers but I was still getting BSODs, so the latest two drivers for my GPU caused the BSOD. Any idea why this would happen?

Attached Files


Edited by CrimsonKnight98, 08 April 2017 - 09:14 PM.


#11 usasma

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Posted 09 April 2017 - 05:58 AM

I had a disease called Toxic Epidermal Necrolysis in 2002.  It's like having a chemical burn, but from the inside out.

It caused me to slough surface tissues - to include the inside of my eyelids and the surface of my eyes.
It was caused by a reaction to Zithromax (an antibiotic).  If you search for it on the web, be prepared from some pretty gruesome pictures!

 

It looks to me like there's a problem with the video card - but I'm not 100% certain about that.

There's a couple of possibilities here:

- that there's an older driver that affects the newer video drivers

- that there's a hardware problem that the older drivers don't activate - so it's only the newer drivers that do it.

- there's a motherboard problem that prevents the video card or it's drivers from running properly.

 

So, there's 2 options here:

- continue to use the video card with the older drivers

- try another video card to see if the problem continues.

If you're able, you could purchase a video card from a shop that will let you return it (for your money back).

 

The more tests that you run, the more you'll know about your system.

You've already run the Video Memory Stress tests

 

It appears that Stanford is no longer hosting the download :(

Running the MemtestCL will give more information:  you can download it from here w/o registering:  https://github.com/ihaque/memtestCL/tree/master/binaries

You use the binaries to install the program - the source code is there if you intend to modify it.

If you can't run it, don't worry about it - just let us know.

 

 

Now for the analysis:

 

Your anodlwfx.sys driver dates from 2009 and is likely not compatible w/W10

It's most likely associated with a TrendNet device (networking program) and the program associated with it should be uninstalled

 

Your AMD chipset drivers date from 2010 - and may not be compatible w/W10

I suggest checking at the AMD website for a more updated version (as it's not likely that HP will have W10 drivers for your system)

 

You have an older version of the AMD Overdrive program installed:

 

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center.  This driver is known to cause BSOD's on some Windows systems.

NOTE:  these symptoms were from the previous release of OverDrive.  The new release uses the same driver name, but is dated from 4 November 2013.

Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program.
Please note that I stated "video stuff", as some integrated processors may have the graphics chip built in (which may involve the chipset software).
Then, download (but DO NOT install) a fresh copy of the ATI drivers from http://www.amd.com (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLYhttp://www.sysnative.com/forums/showthread.php/668-ATI-video-cards-DRIVER-ONLY-installation-procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install".  Reboot for changes to take affect.

Sometimes the entry will remain in Device Manager even though you've removed it.  So, open up Device Manager and check for the AODDriver4.2.0 (it may have another number).  Right click on it and select "Uninstall".  If it asks to remove software, put a check in the box.  Then click on OK.


Sometimes the driver remains and continues to cause BSOD's.  If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

 

If you'll note, the VB Audio device's drivers say "win7" in the name.
You have to wonder if they are compatible w/W10

Uninstall that device while we're testing.  Feel free to reinstall it AFTER we're done troubleshooting.

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Sat Apr  8 03:48:43.142 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\040817-25421-01.dmp]
Windows 10 Kernel Version 14393 MP (6 procs) Free x64
Built by: 14393.953.amd64fre.rs1_release_inmarket.170303-1614
System Uptime:0 days 0:29:33.905
*** WARNING: Unable to verify timestamp for win32kfull.sys
*** ERROR: Module load completed but symbols could not be loaded for win32kfull.sys
Probably caused by :win32kfull.sys ( win32kfull+f7715 )
BugCheck 3B, {c0000005, ffff8886208f7715, ffff8c00d0218970, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: ffff8886208f7715, Address of the instruction which caused the bugcheck
Arg3: ffff8c00d0218970, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  Skype.exe
FAILURE_BUCKET_ID: 0x3B_win32kfull!unknown_function
  BIOS Version                  6.04
  BIOS Release Date             09/07/2010
  Manufacturer                  Hewlett-Packard
  Baseboard Manufacturer        FOXCONN
  Product Name                  HP Pavilion P6000 Series
  Baseboard Product             2AB1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Apr  8 03:18:33.221 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\040817-24546-01.dmp]
Windows 10 Kernel Version 14393 MP (6 procs) Free x64
Built by: 14393.953.amd64fre.rs1_release_inmarket.170303-1614
System Uptime:0 days 0:36:50.983
Probably caused by :Pool_Corruption ( nt!ExFreePool+bc4 )
BugCheck 19, {3, ffff848d5fee28d0, ff848d5fee28d0, ffff848d5fee28d0}
BugCheck Info: BAD_POOL_HEADER (19)
Arguments:
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: ffff848d5fee28d0, the pool entry being checked.
Arg3: 00ff848d5fee28d0, the read back flink freelist value (should be the same as 2).
Arg4: ffff848d5fee28d0, the read back blink freelist value (should be the same as 2).
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  SearchIndexer.exe
FAILURE_BUCKET_ID: 0x19_3_nt!ExFreePool
  BIOS Version                  6.04
  BIOS Release Date             09/07/2010
  Manufacturer                  Hewlett-Packard
  Baseboard Manufacturer        FOXCONN
  Product Name                  HP Pavilion P6000 Series
  Baseboard Product             2AB1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Apr  8 02:41:02.972 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\040717-26265-01.dmp]
Windows 10 Kernel Version 14393 MP (6 procs) Free x64
Built by: 14393.953.amd64fre.rs1_release_inmarket.170303-1614
System Uptime:0 days 0:58:57.733
*** WARNING: Unable to verify timestamp for Dnetr28ux.sys
*** ERROR: Module load completed but symbols could not be loaded for Dnetr28ux.sys
Probably caused by :Dnetr28ux.sys ( Dnetr28ux+119dc7 )
BugCheck 1E, {ffffffffc0000005, fffff809a2089dc7, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff809a2089dc7, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  cpuburner.exe
FAILURE_BUCKET_ID: 0x1E_c0000005_R_Dnetr28ux!unknown_function
  BIOS Version                  6.04
  BIOS Release Date             09/07/2010
  Manufacturer                  Hewlett-Packard
  Baseboard Manufacturer        FOXCONN
  Product Name                  HP Pavilion P6000 Series
  Baseboard Product             2AB1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler




3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sat Apr  8 03:48:43.142 2017 (UTC - 4:00)**************************
anodlwfx.sys                Fri Mar  6 05:10:08 2009 (49B0F680)
amdsata.sys                 Fri Feb  5 21:03:55 2010 (4B6CCE0B)
amdxata.sys                 Fri Feb  5 21:03:57 2010 (4B6CCE0D)
AODDriver2.sys              Tue Mar  6 04:55:00 2012 (4F55DEF4)
vbaudio_cable64_win7.sys    Thu Aug 14 02:15:25 2014 (53EC53FD)
Dnetr28ux.sys               Fri Nov 13 21:01:49 2015 (5646960D)
veracrypt.sys               Sun Oct 16 14:32:10 2016 (5803C7AA)
nvvhci.sys                  Tue Dec 27 20:44:00 2016 (586318E0)
RTKVHD64.sys                Thu Jan  5 05:19:52 2017 (586E1DC8)
rt640x64.sys                Mon Jan 23 04:11:08 2017 (5885C8AC)
nvvad64v.sys                Mon Feb  6 04:37:01 2017 (589843BD)
nvhda64v.sys                Wed Mar 15 08:48:41 2017 (58C93829)
cpuz143_x64.sys             Thu Mar 23 07:26:40 2017 (58D3B0F0)
nvlddmkm.sys                Fri Mar 31 21:26:23 2017 (58DF01BF)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Apr  7 01:48:13.869 2017 (UTC - 4:00)**************************
netr28ux.sys                Thu May 28 10:28:52 2015 (55672624)


http://www.carrona.org/drivers/driver.php?id=anodlwfx.sys
http://www.carrona.org/drivers/driver.php?id=amdsata.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
vbaudio_cable64_win7.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=Dnetr28ux.sys
http://www.carrona.org/drivers/driver.php?id=veracrypt.sys
nvvhci.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
cpuz143_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#12 CrimsonKnight98

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Posted 09 April 2017 - 07:10 PM

Okay, so I ran memtestCL and it came up with 0 errors: 

Test summary:
-----------------------------------------
50 iterations over 128 MiB of memory on device GeForce GTX 750 Ti
      Moving inversions (ones and zeros): 0 failed iterations
                                         (0 total incorrect bits)
                 Memtest86 walking 8-bit: 0 failed iterations
                                         (0 total incorrect bits)
              True walking zeros (8-bit): 0 failed iterations
                                         (0 total incorrect bits)
               True walking ones (8-bit): 0 failed iterations
                                         (0 total incorrect bits)
              Moving inversions (random): 0 failed iterations
                                         (0 total incorrect bits)
             True walking zeros (32-bit): 0 failed iterations
                                         (0 total incorrect bits)
              True walking ones (32-bit): 0 failed iterations
                                         (0 total incorrect bits)
                           Random blocks: 0 failed iterations
                                         (0 total incorrect bits)
                     Memtest86 Modulo-20: 0 failed iterations
                                         (0 total incorrect bits)
                           Integer logic: 0 failed iterations
                                         (0 total incorrect bits)
                 Integer logic (4 loops): 0 failed iterations
                                         (0 total incorrect bits)
            Integer logic (local memory): 0 failed iterations
                                         (0 total incorrect bits)
   Integer logic (4 loops, local memory): 0 failed iterations
                                         (0 total incorrect bits)
Final error count: 0 errors
 
As for VoiceMeeter I thought I uninstalled it days ago but I guess one of the drivers were still present, I just uninstalled it. 
 
Now how would I remove or update ntoskrnl.exe? I don't know much about it at all but many people report it causes BSOD and it's a nuisance! I installed BlueScreenViewer a while back and in all but one of the minidumps ntoskrnl.exe was either the only cause or one of the few. So could this be conflicting with my Nvidia drivers? 
 
As for the drivers, I attempted to reinstall the newer Nvidia driver once again and it crashed during the installation. The installation didn't complete, so I'm going to leave it that way. It's still using the last stable driver. 
(And since I mention drivers) all the links you provided for updating drivers I have already visited and attempted to install. If you don't see the updated versions on my PC I do not know what to do then because some of those links led directly to the driver and others led to a website to find driver software (i.e. AMD) and, after following the instructions on the website, I downloaded what I thought was the installation wizard for the needed driver. If it's not the driver I am lost.
 
Another thing is, since my motherboard has legacy BIOS instead of UEFI, I had to find a PU which supported a legacy BIOS. The 750ti had a legacy switch on it, so that is why I chose that one. Do you think it could somehow be incompatible with this motherboard? I hope what I'm saying is making sense. 
 
And as of right now I don't have the money to be buying and testing GPU's even if the retailer accepts returns. But I am curious, what places do offer returns with tested products? 
 
I'm so sorry to hear about your eye issues. :( If this is caused by a medication can you get a settlement for damages or medical costs at the very least? 
Also, since you say your vision in your one eye can be fuzzy, could increasing the font size that I write in or making all the text bold help you see it better?

Edited by CrimsonKnight98, 09 April 2017 - 11:47 PM.


#13 CrimsonKnight98

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Posted 09 April 2017 - 11:48 PM

I clean-installed the new graphics drivers to see if it was a corrupted installation, but I got another crash so I just went back to the old driver from February. 

 

There really is no easy way to get through this kind of stuff, is there? It could be any one of hundreds of issues. This is so frustrating! 

 

I must commend you though, you're sticking with this and really buckling down trying to help me. Thank you so much for your time and dedication. 

 

Edit: I tried to reinstall my old drivers and it continued to crash, so I went to Device manager and removed all driver software for my Video Card and it's running okay. I attached the crash reports. 

Attached Files


Edited by CrimsonKnight98, 10 April 2017 - 06:28 AM.


#14 MichelBevan

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Posted 10 April 2017 - 11:10 AM

Could you please share your blue screen image? Should be there is an error code. Your attached files are not working with my PC. Thanks



#15 CrimsonKnight98

CrimsonKnight98
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Posted 10 April 2017 - 02:54 PM

You mean a picture of the actual blue screen?

 

There's one I have just gotten (attached). Be aware that this is NOT the only code I get when I do experience a blue screen. It varies.


Edited by CrimsonKnight98, 10 April 2017 - 07:40 PM.





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