Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows 7 constant freezes requiring reboot


  • Please log in to reply
1 reply to this topic

#1 diwalker

diwalker

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:04:45 PM

Posted 05 April 2017 - 07:33 AM

My computer has recently started freezing randomly to blank screens of various colours. This can happen when starting, leaving the computer idle or in the middle of writing emails. I am keen to understand if it is a hardware or software problem. Following a previous post, I have submitted below the information that was requested. Any insight on what might be causing my computer to freeze would be much appreciated.

 

Link to snapshot: http://speccy.piriform.com/results/YcGfsLyLwSsfxM02x0vc3bh

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by David (administrator) on 05-04-2017 at 13:54:50
Running from "C:\Users\David\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X86)
Model: Satellite L300 Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************
 
========================= Memory info: ===================================
 
Percentage of memory in use: 67%
Total physical RAM: 2939.99 MB
Available physical RAM: 961.84 MB
Total Virtual: 5878.31 MB
Available Virtual: 3591.84 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Vista) (Fixed) (Total:233.15 GB) (Free:34.02 GB) NTFS
3 Drive e: (Data) (Fixed) (Total:231.14 GB) (Free:225.8 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DAVID-HOME-PC
 
Administrator            David                    Guest                    
 
 
**** End of log ****
MiniToolBox by Farbar  Version: 17-06-2016
Ran by David (administrator) on 05-04-2017 at 13:54:50
Running from "C:\Users\David\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X86)
Model: Satellite L300 Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/05/2017 01:35:43 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/05/2017 01:20:06 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/05/2017 12:55:29 PM) (Source: Application Error) (User: )
Description: Faulting application name: esu.exe, version: 1.0.0.0, time stamp: 0x58dac8d5
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23392, time stamp: 0x56eb2fb9
Exception code: 0xe0434352
Fault offset: 0x0000845d
Faulting process id: 0x1068
Faulting application start time: 0xesu.exe0
Faulting application path: esu.exe1
Faulting module path: esu.exe2
Report Id: esu.exe3
 
Error: (04/05/2017 12:55:25 PM) (Source: .NET Runtime) (User: )
Description: Application: esu.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
   at Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[[Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61, ExpressSelfUpdater, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null]](<UpdateDatacenterOverridesAsync>d__61 ByRef)
   at Garmin.Omt.Service.Shared.Overrides.UpdateDatacenterOverridesAsync(Boolean)
   at Garmin.Omt.Service.Shared.Overrides..cctor()
 
Exception Info: System.TypeInitializationException
   at Garmin.Omt.Service.Shared.Overrides.get_OmtBaseUrl()
   at Garmin.Omt.Express.SelfUpdater.Program.RealMain()
   at Garmin.Omt.Express.SelfUpdater.Program.Main(System.String[])
 
Error: (04/05/2017 12:40:38 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/05/2017 09:47:30 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/04/2017 04:10:27 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/04/2017 03:43:51 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/04/2017 09:49:31 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (04/04/2017 09:49:31 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
 
System errors:
=============
Error: (04/05/2017 01:37:10 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (04/05/2017 01:36:20 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{10DA4F3C-CC99-4190-BE4D-58330754E882}{7DDEFEA6-98EE-4F13-A25B-EC83D9BC5541}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (04/05/2017 01:36:12 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
jswpslwf
 
Error: (04/05/2017 01:36:11 PM) (Source: Service Control Manager) (User: )
Description: The Windows Image Acquisition (WIA) service hung on starting.
 
Error: (04/05/2017 01:34:47 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{10DA4F3C-CC99-4190-BE4D-58330754E882}{7DDEFEA6-98EE-4F13-A25B-EC83D9BC5541}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (04/05/2017 01:34:02 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 13:33:16 on ‎05/‎04/‎2017 was unexpected.
 
Error: (04/05/2017 01:21:31 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (04/05/2017 01:21:21 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{10DA4F3C-CC99-4190-BE4D-58330754E882}{7DDEFEA6-98EE-4F13-A25B-EC83D9BC5541}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (04/05/2017 01:20:38 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{10DA4F3C-CC99-4190-BE4D-58330754E882}{7DDEFEA6-98EE-4F13-A25B-EC83D9BC5541}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (04/05/2017 01:20:28 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
jswpslwf
 
 
Microsoft Office Sessions:
=========================
Error: (04/05/2017 01:35:43 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/05/2017 01:20:06 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/05/2017 12:55:29 PM) (Source: Application Error)(User: )
Description: esu.exe1.0.0.058dac8d5KERNELBASE.dll6.1.7601.2339256eb2fb9e04343520000845d106801d2adfabec323feC:\Program Files\Garmin\Express SelfUpdater\esu.exeC:\Windows\system32\KERNELBASE.dll61a323f0-19ee-11e7-826e-001e339816e1
 
Error: (04/05/2017 12:55:25 PM) (Source: .NET Runtime)(User: )
Description: Application: esu.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
   at Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61.MoveNext()
   at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[[Garmin.Omt.Service.Shared.Overrides+<UpdateDatacenterOverridesAsync>d__61, ExpressSelfUpdater, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null]](<UpdateDatacenterOverridesAsync>d__61 ByRef)
   at Garmin.Omt.Service.Shared.Overrides.UpdateDatacenterOverridesAsync(Boolean)
   at Garmin.Omt.Service.Shared.Overrides..cctor()
 
Exception Info: System.TypeInitializationException
   at Garmin.Omt.Service.Shared.Overrides.get_OmtBaseUrl()
   at Garmin.Omt.Express.SelfUpdater.Program.RealMain()
   at Garmin.Omt.Express.SelfUpdater.Program.Main(System.String[])
 
Error: (04/05/2017 12:40:38 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/05/2017 09:47:30 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/04/2017 04:10:27 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/04/2017 03:43:51 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/04/2017 09:49:31 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"C:\Users\David\Downloads\Autoruns\Autoruns64.exe
 
Error: (04/04/2017 09:49:31 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"C:\Users\David\Downloads\Autoruns\autorunsc64.exe
 
 
CodeIntegrity Errors:
===================================
  Date: 2015-11-20 10:59:57.230
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\AV\ESET NOD32 Antivirus 4.0\upgrade.exe because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-11-20 10:59:57.230
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\AV\ESET NOD32 Antivirus 4.0\upgrade.exe because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-11-20 10:59:57.183
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\AV\ESET NOD32 Antivirus 4.0\upgrade.exe because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-11-17 08:53:42.719
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\AV\ESET NOD32 Antivirus 4.0\upgrade.exe because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-11-12 14:44:59.916
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\AV\ESET NOD32 Antivirus 4.0\upgrade.exe because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-11-12 14:44:59.908
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\AV\ESET NOD32 Antivirus 4.0\upgrade.exe because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-11-12 14:44:59.900
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\AV\ESET NOD32 Antivirus 4.0\upgrade.exe because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-11-12 14:44:59.890
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\AV\ESET NOD32 Antivirus 4.0\upgrade.exe because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-11-12 14:35:57.016
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\AV\ESET NOD32 Antivirus 4.0\upgrade.exe because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
32 Bit HP CIO Components Installer (HKLM\...\{A80FA752-C491-4ED9-ABF0-4278563160B2}) (Version: 7.1.8 - Hewlett-Packard) Hidden
Activation Assistant for the 2007 Microsoft Office suites (HKLM\...\{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}) (Version: 1.0 - Microsoft Corporation) Hidden
Activation Assistant for the 2007 Microsoft Office suites (HKLM\...\Activation Assistant for the 2007 Microsoft Office suites) (Version:  - Microsoft Corporation)
Adobe Acrobat Reader DC (HKLM\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.023.20070 - Adobe Systems Incorporated)
Adobe Flash Player 25 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 25.0.0.127 - Adobe Systems Incorporated)
Adobe Flash Player 25 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 25.0.0.127 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001824211354}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
ANT Drivers Installer x86 (HKLM\...\{E64F69D8-38FE-48B8-95AB-CC676FA636F1}) (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Any Video Converter 6.0.7 (HKLM\...\Any Video Converter) (Version: 6.0.7 - Anvsoft)
Atheros Wi-Fi Protected Setup Library (HKLM\...\{B0BCDCBD-863D-4CAB-BF68-8D1F6B1BDC13}) (Version:  - Atheros)
BufferChm (HKLM\...\{FA0FF682-CC70-4C57-93CD-E276F3E7537E}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
C309a (HKLM\...\{59E44523-0F0F-4454-9F37-E951BBA55B84}) (Version: 140.0.690.000 - Hewlett-Packard) Hidden
Camera Assistant Software for Toshiba (HKLM\...\{37C866E4-AA67-4725-9E95-A39968DD7960}) (Version: 1.7.231.1126L - Chicony Electronics Co.,Ltd.)
CD/DVD Drive Acoustic Silencer (HKLM\...\{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}) (Version: 2.02.03 - TOSHIBA)
Citrix Online Launcher (HKLM\...\{48947098-A67C-46D4-90C5-9F2F6F0F96FE}) (Version: 1.0.449 - Citrix)
Destinations (HKLM\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 140.0.77.000 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM\...\{1458BB78-1DC5-4BC0-B9A3-2B644F5A8105}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
Disk Savvy 9.4.18 (HKLM\...\Disk Savvy) (Version: 9.4.18 - Flexense Computing Systems Ltd.)
DocProc (HKLM\...\{9B362566-EC1B-4700-BB9C-EC661BDE2175}) (Version: 13.0.0.0 - Hewlett-Packard) Hidden
Dream MKV to AVI Converter 6.1.3.0 (HKLM\...\{66712EEE-ECBC-4CA6-A474-dream-mkv-to-avi-converter}_is1) (Version:  - DreamVideoSoft,Inc.)
Drivers For Free (HKLM\...\{09764316-ABC4-4469-AD5B-D3EACE45EE3D}) (Version: 2.00 - Drivers For Free)
Duplicate Cleaner Free 3.2.7 (HKLM\...\Duplicate Cleaner Free) (Version: 3.2.7 - DigitalVolcano Software Ltd)
Duplicate File Finder (HKLM\...\{1041487C-12E6-47FE-B83A-E9891782C8FE}}_is1) (Version: 6.2.2 - Ashisoft)
DVD MovieFactory for TOSHIBA (HKLM\...\{F214EAA4-A069-4BAF-9DA4-4DB8BEEDE485}) (Version: 5.51 - Ulead Systems, Inc.)
Elevated Installer (HKLM\...\{1052502B-4C91-43F9-B160-AE39ED57C9F0}) (Version: 5.3.1.0 - Garmin Ltd or its subsidiaries) Hidden
EPSON XP-205 207 Series Printer Uninstall (HKLM\...\EPSON XP-205 207 Series) (Version:  - SEIKO EPSON Corporation)
ESET NOD32 Antivirus (HKLM\...\{8E3EFAFD-8DA7-4363-B0CC-0CB0184347E5}) (Version: 9.0.386.0 - ESET, spol. s r.o.)
Fax (HKLM\...\{9294F169-72EE-4D74-AE92-CA25F64B4FF8}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
File Type Advisor 1.6 (HKLM\...\File Type Advisor_is1) (Version:  - )
GIMP 2.6.10 (HKLM\...\WinGimp-2.0_is1) (Version: 2.6.10 - The GIMP Team)
Google Chrome (HKCU\...\Google Chrome) (Version: 56.0.2924.87 - Google Inc.)
Google Desktop (HKLM\...\Google Desktop) (Version: 5.9.1005.12335 - Google)
Google Drive (HKLM\...\{A1238426-ECDF-4639-BE2F-8D12A97AE23C}) (Version: 2.34.5075.1619 - Google, Inc.)
Google Earth (HKLM\...\{F6430171-B86B-4639-839E-374913E7911D}) (Version: 7.1.8.3036 - Google)
Google Earth Plug-in (HKLM\...\{57BB4801-61C8-4E74-9672-2160728A461E}) (Version: 7.1.5.1557 - Google)
Google Talk Plugin (HKLM\...\{F9B579C2-D854-300A-BE62-A09EB9D722E4}) (Version: 5.41.3.0 - Google)
Google Toolbar for Internet Explorer (HKLM\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.8231.2252 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.32.7 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GoToMeeting 8.2.0.6634 (HKCU\...\GoToMeeting) (Version: 8.2.0.6634 - CitrixOnline)
GPBaseService2 (HKLM\...\{BB3447F6-9553-4AA9-960E-0DB5310C5779}) (Version: 140.0.211.000 - Hewlett-Packard) Hidden
Hewlett-Packard ACLM.NET v1.1.0.0 (HKLM\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
HP Customer Participation Program 14.0 (HKLM\...\HPExtendedCapabilities) (Version: 14.0 - HP)
HP Imaging Device Functions 14.0 (HKLM\...\HP Imaging Device Functions) (Version: 14.0 - HP)
HP Photosmart C309a All-In-One Driver Software 12.0 Rel .5 (HKLM\...\{2D250E57-9890-44a6-B08F-5C02C991EF24}) (Version: 12.0 - HP)
HP Photosmart C309a All-In-One Driver Software 14.0 Rel. 5 (HKLM\...\{71C4F928-136A-4222-A191-310E081FB96B}) (Version: 14.0 - HP)
HP Photosmart Essential 3.5 (HKLM\...\HP Photosmart Essential) (Version: 3.5 - HP)
HP Product Detection (HKLM\...\{A436F67F-687E-4736-BD2B-537121A804CF}) (Version: 11.14.0001 - HP)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Solution Center 14.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 14.0 - HP)
HP Support Assistant (HKLM\...\{39C8BE76-CF6A-466F-8618-0B52CC4CA0FC}) (Version: 8.3.50.9 - HP Inc.)
HP Support Solutions Framework (HKLM\...\{2B5A1E68-6617-406D-B797-5DAB5B4630B8}) (Version: 12.5.32.203 - HP Inc.)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden
HPPhotoGadget (HKLM\...\{CAE4213F-F797-439D-BD9E-79B71D115BE3}) (Version: 140.0.524.000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabel_PaperLabel (HKLM\...\{D9D8F2CF-FE2D-4644-9762-01F916FE90A9}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabel_PrintOnDisc (HKLM\...\{20EFC9AA-BBC1-4DFD-81FF-99654F71CBF8}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabelContent1 (HKLM\...\{681B698F-C997-42C3-B184-B489C6CA24C9}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
hpphotosmartdisclabelplugin (HKLM\...\{B28635AB-1DF3-4F07-BFEA-975D911B549B}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotosmartEssential (HKLM\...\{D79113E7-274C-470B-BD46-01B10219DF6A}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPProductAssistant (HKLM\...\{150B6201-E9E6-4DFB-960E-CCBD53FBDDED}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
HPSSupply (HKLM\...\{AC35A885-0F8F-4857-B7DA-6E8DFB43E6B3}) (Version: 140.0.211.000 - Hewlett-Packard) Hidden
HyperSnap 7 (HKLM\...\HyperSnap 7) (Version: 7.29.07 - Hyperionics Technology LLC)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.7.0.1013 - Intel Corporation)
Java 8 Update 25 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java 8 Update 45 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.45.14 - Oracle Corporation) Hidden
Kies Air Discovery Service (HKCU\...\Kies Air Discovery Service) (Version:  - Samsung)
MarketResearch (HKLM\...\{D360FA88-17C8-4F14-B67F-13AAF9607B12}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 
Microsoft Office Home and Student 2010 (HKLM\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50905.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x86)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Works (HKLM\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Mozilla Firefox 45.0.2 (x86 en-US) (HKLM\...\Mozilla Firefox 45.0.2 (x86 en-US)) (Version: 45.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 45.0.2 - Mozilla)
Mp3tag v2.77 (HKLM\...\Mp3tag) (Version: v2.77 - Florian Heidenreich)
MSVCSetup (HKLM\...\{3700194C-C5DD-439A-BE06-A66960CA4C70}) (Version: 1.00.0000 - HP) Hidden
MSXML 4.0 SP2 (KB941833) (HKLM\...\{C523D256-313D-4866-B36A-F3DE528246EF}) (Version: 4.20.9849.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MusicBee 2.5 (HKLM\...\MusicBee) (Version: 2.5 - Steven Mayall)
MyDriveConnect 3.3.0.1502 (HKLM\...\MyDriveConnect) (Version: 3.3.0.1502 - TomTom)
MyFreeCodec (HKCU\...\MyFreeCodec) (Version:  - )
myphotobook 3.6 (HKLM\...\myphotobook) (Version: 3.6 - myphotobook)
Network (HKLM\...\{097CDB1E-07C9-40F1-9972-F0F9F3A287E4}) (Version: 140.0.215.000 - Hewlett-Packard) Hidden
OCR Software by I.R.I.S. 14.0 (HKLM\...\HPOCR) (Version: 14.0 - HP)
OGA Notifier 2.0.0048.0 (HKLM\...\{B2544A03-10D0-4E5E-BA69-0362FFC20D18}) (Version: 2.0.0048.0 - Microsoft Corporation) Hidden
Picasa 2 (HKLM\...\Picasa2) (Version: 2.0 - Google, Inc.)
Power MP3 WMA Converter, (ver 6.5) (HKLM\...\Power MP3 WMA Converter Full Version_is1) (Version: 6.5 - CooolSoft, Inc.)
PS_AIO_05_C309_Software_Min (HKLM\...\{FA0E7183-6B11-4899-B25F-2C490543967E}) (Version: 140.0.690.000 - Hewlett-Packard) Hidden
QuickTransfer (HKLM\...\{E517094C-06B6-419F-8FFD-EF4F57972130}) (Version: 140.0.98.000 - Hewlett-Packard) Hidden
Rapport (HKLM\...\{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}) (Version: 3.5.1804.96 - Trusteer) Hidden
Realtek 8169 8168 8101E 8102E Ethernet Driver (HKLM\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0000 - Realtek)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5904 - Realtek Semiconductor Corp.)
Safari (HKLM\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)
Scan (HKLM\...\{06A1D88C-E102-4527-AF70-29FFD7AF215A}) (Version: 140.0.80.000 - Hewlett-Packard) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-0015-0409-0000-0000000FF1CE}_Office14.SingleImage_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-0019-0409-0000-0000000FF1CE}_Office14.SingleImage_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{09A9DF49-DA06-4093-A2FD-F339211E39EA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{ECC1D579-DC17-4B90-929C-B4A0BB35F7B3}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{8C5A05B6-FF56-480F-A0E6-9F4BCA4B4CAC}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-002C-0409-0000-0000000FF1CE}_Office14.SingleImage_{945F1D43-451D-4383-9BBE-241F37950B15}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{8DD50F3B-E0BD-4E39-AF1F-2F316B4FC528}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-0115-0409-0000-0000000FF1CE}_Office14.SingleImage_{8DD50F3B-E0BD-4E39-AF1F-2F316B4FC528}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-0117-0409-0000-0000000FF1CE}_Office14.SingleImage_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version:  - Microsoft) Hidden
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 14.0 - HP)
ShowSize (HKLM\...\ss_is1) (Version: 5.6 - AvniTech Solutions)
Skype Click to Call (HKLM\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
Skype™ 7.32 (HKLM\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.32.104 - Skype Technologies S.A.)
Smart Switch (HKLM\...\{74FA5314-85C8-4E2A-907D-D9ECCCB770A7}) (Version: 4.1.17022.20 - Samsung Electronics Co., Ltd.) Hidden
Smart Switch (HKLM\...\InstallShield_{74FA5314-85C8-4E2A-907D-D9ECCCB770A7}) (Version: 4.1.17022.20 - Samsung Electronics Co., Ltd.)
SmartWebPrinting (HKLM\...\{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}) (Version: 140.0.186.000 - Hewlett-Packard) Hidden
SolutionCenter (HKLM\...\{5DCF0E4B-F8EA-4229-A0BD-5CA6D4AFB749}) (Version: 140.0.213.000 - Hewlett-Packard) Hidden
Spotify (HKCU\...\Spotify) (Version: 0.8.5.1333.g822e0de8 - Spotify AB)
Status (HKLM\...\{2FB9EA69-51D4-4913-9AD5-762C034DE811}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 11.2.4.0 - Synaptics)
Synctunes Desktop (HKLM\...\{4A14B3B7-5D71-4C3F-967B-50D6A42BF7F7}) (Version: 1.1.0 - The Bit Studio)
TomTom HOME (HKLM\...\{EC5F4C1B-F838-4CB7-8561-8F809296428B}) (Version: 2.9.5 - TomTom)
TomTom HOME Visual Studio Merge Modules (HKLM\...\{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}) (Version: 1.0.2 - TomTom International B.V.)
Toolbox (HKLM\...\{292F0F52-B62D-4E71-921B-89A682402201}) (Version: 140.0.428.000 - Hewlett-Packard) Hidden
TOSHIBA Assist (HKLM\...\{12B3A009-A080-4619-9A2A-C6DB151D8D67}) (Version: 2.01.08 - TOSHIBA)
TOSHIBA DVD PLAYER (HKLM\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 1.31.14 - TOSHIBA Corporation)
TOSHIBA Extended Tiles for Windows Mobility Center (HKLM\...\InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}) (Version: 1.01.00 - TOSHIBA Corporation)
TOSHIBA Face Recognition (HKLM\...\InstallShield_{C730E42C-935A-45BB-A0C5-37E5234D111B}) (Version: 2.0.17.32 - TOSHIBA)
TOSHIBA Manuals (HKLM\...\{E7271ABF-69D3-4E9D-AA0A-2DE34C10A93D}) (Version: 7.40 - TOSHIBA)
TOSHIBA Recovery Disc Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.0.0.1b - TOSHIBA Corporation)
TOSHIBA Software Modem (HKLM\...\TOSHIBA Software Modem) (Version: 2.1.77 (SM2177ALD04) - Agere Systems)
TOSHIBA Value Added Package (HKLM\...\InstallShield_{FEDD27A0-B306-45EF-BF58-B527406B42C8}) (Version: 1.1.24 - TOSHIBA Corporation)
TOSHIBA Web Camera Application (HKLM\...\{5E6F6CF3-BACC-4144-868C-E14622C658F3}) (Version: 1.1.1.4 - TOSHIBA Corporation)
TrayApp (HKLM\...\{CD31E63D-47FD-491C-8117-CF201D0AFAB5}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
TRDCReminder (HKLM\...\{773970F1-5EBA-4474-ADEE-1EA3B0A59492}) (Version: 1.00.0015 - TOSHIBA) Hidden
TRDCReminder (HKLM\...\InstallShield_{773970F1-5EBA-4474-ADEE-1EA3B0A59492}) (Version: 1.00.0015 - TOSHIBA)
TRORDCLauncher (HKLM\...\{E65C7D8E-186D-484B-BEA8-DEF0331CE600}) (Version: 1.0.0.1 - TOSHIBA) Hidden
TRORDCLauncher (HKLM\...\InstallShield_{E65C7D8E-186D-484B-BEA8-DEF0331CE600}) (Version: 1.0.0.1 - TOSHIBA)
Trusteer Endpoint Protection (HKLM\...\Rapport_msi) (Version: 3.5.1804.96 - Trusteer)
Typing Master 10 (HKLM\...\{19B5F18A-1638-4037-AD44-CF7D0EEAB875}_is1) (Version: 10.00 - Typing Innovation Group Ltd)
Visual Studio C++ 10.0 Runtime (HKLM\...\{4412F224-3849-4461-A3E9-DEEF8D252790}) (Version: 10.0.0 - TomTom International B.V.)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.4 - VideoLAN)
WebReg (HKLM\...\{8EE94FD8-5F52-4463-A340-185D16328158}) (Version: 140.0.212.017 - Hewlett-Packard) Hidden
WinDirStat 1.1.2 (HKCU\...\WinDirStat) (Version:  - )
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Windows Media Encoder 9 Series (HKLM\...\Windows Media Encoder 9) (Version:  - )
Windows Media Player Firefox Plugin (HKLM\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
Xvid Video Codec (HKLM\...\Xvid Video Codec 1.3.2) (Version: 1.3.2 - Xvid Team)
Yahoo! Toolbar (HKLM\...\Yahoo! Companion) (Version:  - )
 
========================= Memory info: ===================================
 
Percentage of memory in use: 67%
Total physical RAM: 2939.99 MB
Available physical RAM: 961.84 MB
Total Virtual: 5878.31 MB
Available Virtual: 3591.84 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Vista) (Fixed) (Total:233.15 GB) (Free:34.02 GB) NTFS
3 Drive e: (Data) (Fixed) (Total:231.14 GB) (Free:225.8 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DAVID-HOME-PC
 
Administrator            David                    Guest                    
 
 
**** End of log ****
 

 



BC AdBot (Login to Remove)

 


#2 bwv848

bwv848

    Bleepin' Owl


  • BSOD Kernel Dump Expert
  • 3,029 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:92.96 million miles away from the sun
  • Local time:09:45 AM

Posted 08 April 2017 - 09:47 PM

Please follow these BSOD posting instructions and attach the requested files in your next reply.

Thank you.

Regards,
bwv848

Useful information!
Please only use the ZIP compression format, do not use 7z, RAR, etc.!!!


If I do not reply in three days, please message me.
 
BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users