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Ubuntu boot problem


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#1 BigPapaTheFourth

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Posted 04 April 2017 - 09:42 PM

Hey guys, I've been trying to install Ubuntu 16.04.2 on my pc to dual boot with Windows 10 but every time I boot from my USB (created with rufus 2.12) I get stuck on the Ubuntu loading screen and it just won't do anything else. I tried disabling fast startup in windows and I tried 2 different USB stick. I get a message saying "couldn't find input interrupt endpoint"

 

My specs :

CPU: AMD  FX-8320

Ram: HyperX 16GB

Graphics Card: Radeon rx470

Storage: 1x120gb kingston ssd, 1x1tb WD blue, 1x1tb sshd seagate firecuda

OS: Windows 10

 

If anyone could help I would really appreciate it I know some people on this forum got some serious skills

 

Thanks!



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#2 Al1000

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Posted 05 April 2017 - 06:47 AM

Hi,

 

Does the error message say anything else, besides what you have quoted?



#3 BigPapaTheFourth

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Posted 05 April 2017 - 03:31 PM

Hi sorry for the late response yes i tried rebooting and took a picture 

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#4 Al1000

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Posted 06 April 2017 - 06:29 AM

Are there any other USB devices plugged in, such as a mouse or keyboard?

Edited by Al1000, 06 April 2017 - 06:29 AM.


#5 BigPapaTheFourth

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Posted 06 April 2017 - 04:38 PM

Are there any other USB devices plugged in, such as a mouse or keyboard?

Yes there is my mouse and keyboard i tried without the mouse but i dont what i can do without a keyboard...



#6 Al1000

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Posted 06 April 2017 - 04:47 PM

Yes there is my mouse and keyboard i tried without the mouse but i dont what i can do without a keyboard...


Do you have a different one you could try? Perhaps borrow one from another computer?

The problem appears to be with a USB device, but it's unclear which one.

#7 NickAu

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Posted 07 April 2017 - 05:35 AM

Hi

 

Have you tried this guide http://www.everydaylinuxuser.com/2015/11/how-to-install-ubuntu-linux-alongside.html

 

I have always found it easier to burn the ISO to dvd and if you have a  PC with Win 7 and Up you dont even need 3rd party software to burn the ISO.


Edited by NickAu, 07 April 2017 - 06:11 AM.

Arch Linux .
 
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#8 BigPapaTheFourth

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Posted 07 April 2017 - 01:25 PM

 

Yes there is my mouse and keyboard i tried without the mouse but i dont what i can do without a keyboard...


Do you have a different one you could try? Perhaps borrow one from another computer?

The problem appears to be with a USB device, but it's unclear which one.

 

Hey thank you very much for the suggestion ! I retried again today with every usb devices disconnected and another keyboard and it worked. Ubuntu is now installed alongside windows 10! Thanks again Al1000



#9 Al1000

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Posted 08 April 2017 - 07:05 AM

Great to hear. Glad to have been of help.

Thanks for taking the time to let us know. :)




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