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Windows 7 update error


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#1 GMYukonon24s

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Posted 04 April 2017 - 07:04 PM

Well I'm a relative of mine with their desktop. First could not do any Windows updates. I google the error codes that came up and read through the information that I found and tried the fixes that made I thought might work. Well I thought I fixed it because I was able to update windows. Well now months later he has some what the same problem so I guess I didn't fix it.  I thought I used a program like Tweaking.com Windows repair.

 

The errors on the windows update now that come up are code 80244019 and tried to fix than and now the error code is 80080005.

 

Any help will be much appreciated!

 

Thanks



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#2 TOMIS13LACK

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Posted 04 April 2017 - 10:08 PM

Windows 7 has a bunch of hotfixes and stuff for this. The EASIEST and quickest fix is using WSUS Offline. http://download.wsusoffline.net/

 

This will install all windows updates AND get your windows update working again.


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#3 FreeBooter

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Posted 05 April 2017 - 03:13 AM

Please try below programs one at time.

 

Download and run the Windows Update Troubleshooter.

https://support.microsoft.com/en-us/instantanswers/512a5183-ffab-40c5-8a68-021e32467565/windows-update-troubleshooter

 

 

Automatically reset Windows Update components

https://support.microsoft.com/en-us/kb/971058

 

System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821)

https://www.microsoft.com/en-us/download/details.aspx?id=20858

 

System Update Readiness Tool for Windows 7 (KB947821)

https://www.microsoft.com/en-us/download/details.aspx?id=3132


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#4 NeverTheLess

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Posted 07 April 2017 - 05:41 AM

 

Please try below programs one at time.

 

Download and run the Windows Update Troubleshooter.

 

Automatically reset Windows Update components

 

System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821)

Windows Update was simply hanging forever.
I did all of these, all reported or indicated they had been successful = all actually failed, windows update continues to hang.

 

I did a little reading about wsusoffline and it seems to be respectable.
Currently running through the update-download process, I'll report back on wether that actually fixes windows update, but I have also prepped myself for a factory reset.

(HP Pavillion G6, Win7 Home Premium x64, Office Pro 2010)

R3COH



#5 FreeBooter

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Posted 07 April 2017 - 05:53 AM

If you have third party firewall disable it see issue resolves.

You can also try my batch script.

 

"Reset Windows Update Components"

https://www.bleepingcomputer.com/forums/t/618826/reset-windows-update-components/


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#6 NeverTheLess

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Posted 07 April 2017 - 09:10 AM

If you have third party firewall disable it see issue resolves.

You can also try my batch script.

 

"Reset Windows Update Components"

https://www.bleepingcomputer.com/forums/t/618826/reset-windows-update-components/

No third party firewall

 

WSUSoffline updated components, but failed to correct my problem,

and took several hours to do so, certainly I cannot do that every single time.

 

your script wants me to be the admin - I thought I was the admin, what have I missed?

R3COH

 

edit:- looking around in control panel as far as I can determine my account is the only account, and is Admin.

(my guess, there is an inbuilt super admin??)

R3COH


Edited by NeverTheLess, 07 April 2017 - 09:23 AM.


#7 TOMIS13LACK

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Posted 07 April 2017 - 09:36 AM

 

If you have third party firewall disable it see issue resolves.

You can also try my batch script.

 

"Reset Windows Update Components"

https://www.bleepingcomputer.com/forums/t/618826/reset-windows-update-components/

No third party firewall

 

WSUSoffline updated components, but failed to correct my problem,

and took several hours to do so, certainly I cannot do that every single time.

 

your script wants me to be the admin - I thought I was the admin, what have I missed?

R3COH

 

edit:- looking around in control panel as far as I can determine my account is the only account, and is Admin.

(my guess, there is an inbuilt super admin??)

R3COH

 

 

Try running WSUS again. If your windows is new, you usually need to manually install some updates and hotfixes. WSUS should do this for you. If it doesnt then that wouldnt be your problem. Afterwards try restarting your computer. As for the taking several hours, that is because it is actually checking downloading and installing updates. If it worked the first time, it shouldn't be that bad for the rest

 

As for the admin thing, try disabling UAC.


Edited by TOMIS13LACK, 07 April 2017 - 09:38 AM.

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#8 NeverTheLess

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Posted 07 April 2017 - 10:57 AM

 

As for the admin thing, try disabling UAC.

 

did this - fixed the admin issue

 

 

 

then ran this

 

and now the windows update service is both

1- not running,

and

2- not listed in the control panel list of services, nor in the task manager list of services,

(cannot find the service I need to start)

 

be aware, I am not panicking, I am not overly worried,

I am quite happy, at the end of all this troubleshooting, to factory reset and start again.

 

so lets keep firing away for the time being,

(I have not re-run WSUS)

 

:-)

R3COH


Edited by NeverTheLess, 07 April 2017 - 10:58 AM.


#9 TOMIS13LACK

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Posted 07 April 2017 - 11:31 AM

Is Windows update present in control panel?


Edited by hamluis, 07 April 2017 - 01:24 PM.

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#10 FreeBooter

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Posted 07 April 2017 - 11:38 AM

Re-run the batch script in Safe Mode.


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#11 NeverTheLess

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Posted 07 April 2017 - 01:11 PM

Re-run the batch script in Safe Mode.

I cant seem to get into safe mode, is there a way to tell windows (when you shut it down) to restart into safe mode?

 

 

Is Windows update present in control panel?

 

Yes, it tells me that windows update cannot check for updates because it is not running,

I cannot locate it service in the control panel,

nor can I find it in task manager,

nor, is its service listed under msconfig.

 

(off to sleep for the next few hours)

R3COH



#12 FreeBooter

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Posted 07 April 2017 - 01:18 PM

  1. Immediately after the computer is powered on or restarted (usually after you hear your computer beep), tap the F8 key in 1 second intervals.

  2. After your computer displays hardware information and runs a memory test, the Advanced Boot Options menu will appear.

  3. Use the arrow keys to select Safe Mode

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#13 TOMIS13LACK

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Posted 07 April 2017 - 01:37 PM

 

Re-run the batch script in Safe Mode.

I cant seem to get into safe mode, is there a way to tell windows (when you shut it down) to restart into safe mode?

 

 

Is Windows update present in control panel?

 

Yes, it tells me that windows update cannot check for updates because it is not running,

I cannot locate it service in the control panel,

nor can I find it in task manager,

nor, is its service listed under msconfig.

 

(off to sleep for the next few hours)

R3COH

 

 

Do you have an intel computer. If so, is it 32 bit or 64 bit. I think i know what the problem is and it is weird


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#14 NeverTheLess

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Posted 07 April 2017 - 08:06 PM

PC

HP Pavilion g6 notebook,

AMD A6-4400M APU 2.70 GHz, 4GB Ram (which was fair for its day (2012))

64 Bit Win7 Home Premium.

 

Function keys are "behind" the programmable/media keys, user has to hold down the FN key and then press the desired Function.

I am not even going to speculate, I have no means of testing any hypothesis here.

 

Safe Mode - absolutely nothing happens on F8, press it slowly, 1 per second, fast, hold it down, all=zip.

some sites say try CTRL - nothing there either,

some say hit ESC, and that does take me to a menu which has just about everything else, but not safe mode.

some then say (when in that menu) press boot device and then F8, or press F8 directly, or ESC again and then F8 = but none of those get into safe mode.

 

can we tell windows on shut down to restart into safe mode?

R3COH



#15 medab1

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Posted 07 April 2017 - 08:34 PM

See this ---

 

https://www.howtogeek.com/howto/windows-vista/force-windows-to-boot-into-safe-mode-without-using-the-f8-key/


Learn to take screenshots & add them to your posts. :thumbup2:

https://www.bleepingcomputer.com/forums/t/43088/how-to-capture-and-edit-a-screen-shot/#entry4532851

Learn to use Google Search.  :busy:

Make full system images to restore to if your computer goes bonkers.





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