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Browser Closes When Clicking A Link

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#1 jashnew


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Posted 05 September 2006 - 12:38 AM

I reimaged my pc and didn't put anti spyware or a Internet security program on it right away. I went on the Internet for a day. Then after that I am unable to install Norton. There is no response when I try to install it by double clicking on the install icon. Also there is something taken over my browsers. When I click a web link in an email. My browser closes. When I type in any anti virus company names in the search field of any search engine my browser closes. I tried both IE and Netscape. For example if I type Norton Antivirus or AVG my browser crashes. If I type "cars" or "boats" its ok. If I hand type the mcafee, norton, or avg website addresses in my brower address field my browser closes. Has anyone heard of this. I can't find anything on this issue.

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#2 Enthusiast


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Posted 05 September 2006 - 01:26 AM

Since you just burned the image on the drive and it's already toast, the best thing to do would be to reinstall the image fresh, but this time have your AV and anti-malware aps going before you go surfing.

Here are some anti-malware aps, all freeware and all excellent:

Freeware AntiSpyware and Security Programs

Software firewalls with freeware versions
(Run only one and disable the ineffective Windows XP firewall)

ZoneAlarm (freeware) V. 6.5.722
(you can have only one software firewall running. More than one will conflict)

Comodo firewall (freeware)

Antivirus programs - freeware
(you can only use one resident anti-virus program on your computer. More than one will conflict)


Avast Anti-virus freeware

Anti-malware freeware
The following freeware aps will detect and remove spyware/malware from your computer and in addition to your resident anti-virus program you should have several (if not all) of these installed (and used frequently - each may detect things that the others may not -always update them before you run them)
Set them to update automatically if applicable.
Run them from safe mode when applicable

(You can run as many of these as you wish. Generally there is no conflict between these and you should always run several since each may find malware that the others may not find)

Ad-Aware SE Personal - freeware

Spybot S&D:
Update – Aug 2006 - Spybot by default now ignores certain products such as New.Net and Sidestep for no good reason. New.Net compromises the WinSock stack by routing all your DNS queries through the NewDotNet.DLL. To enable detection go to "Settings", "Ignore products", "All products" Tab, right click on "Product", left-click on "Deselect all".

Be sure to enable “Teatimer” which gives you realtime protection against malware invasion.

Microsoft Windows Defender
This also provides realtime protection.

Ewido Antispyware Free


Microsoft Malicious Software Removal Tool (Win XP and Win 2000):

A² - Free from http://www.majorgeeks.com/download4281.html . Run it, click Search for Updates, then click Scan.

I'd recommnd changing out the anemic Windows incoming threat only firewall for a two way firewall like ZoneAlarm or one of several others that are available as freeware that, unlike the Windows Firewall, will offer protection against outgoing threats (like trojans, phone homes, datamininers, etc) as well as incoming ones.

Edited by Enthusiast, 05 September 2006 - 01:27 AM.

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