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Daily BSODS on win10 machine


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#1 leonard_

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Posted 02 April 2017 - 02:24 PM

Hi there.

 

I've been having BSODs most days lately and was wondering if someone more savvy than me could figure this out.

 

My config is:

 

OS: x64 bit windows 10 (that I recently installed on an SSD from 2015)

 

CPU: intel 4770k

GPU: gtx 1070

Moterboard: MSI Z87-G45

Power: Seasonic 620W

 

Appreciate any help :)

 

Cheers,

Leonard

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#2 usasma

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Posted 04 April 2017 - 07:55 AM

Your UEFI/BIOS (version V1.9) dates from 2014.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

You have a TP-LINK Wireless USB Adapter:

I do not recommend using wireless USB network devices.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost certain to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest W7/8/8.1/10 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

I would suggest removing the device and uninstalling it's software to test.
If unable to connect to the internet with a wire, then I'd suggest that you update the software for the wireless USB device to the latest, W10 compatible version immediately.

 

C: drive only has about 8% free space.  Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance.  Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty).  Low free space can cause BSOD's - but the actual amount depends on the files being used by the system.

Your DDCDrv.sys driver dates from 2008 and is likely not compatible w/W10

This driver most likely belongs to Nicomsoft Ltd WINI2C-DDC Kernel Mode Library Driver (also may be included with Lacie's BlueEye Pro Driver)

More info on it here:  http://www.carrona.org/drivers/driver.php?id=ddcdrv.sys

Please uninstall the software for this device (and physically remove any physical device associated with it from your system)

 

Intel's SmartConnect technology is not supported in W10.

Please uninstall the Smart Connect software, then disable SmartConnect in the system BIOS/UEFI

 

Your USB audio device has drivers dating from 2013.
I would suggest uninstalling it's software and physically removing the USB audio device from your system while we're testing.

If desired, feel free to reinstall the latest, W10 compatible version AFTER we have finished troubleshooting.

 

In the event that none of this fixes the system, I'd suggest running these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Please run ALL of the tests and let us know the results - we'll move on from there.

 

Out of 5 memory dumps there were 5 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html
Please finish ALL of them and let us know the results

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Sun Apr  2 14:54:13.323 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\040217-6109-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.953.amd64fre.rs1_release_inmarket.170303-1614
System Uptime:0 days 4:42:30.032
*** WARNING: Unable to verify timestamp for ks.sys
*** ERROR: Module load completed but symbols could not be loaded for ks.sys
Probably caused by :portcls.sys ( portcls!PcDispatchIrp+1467 )
BugCheck 3B, {c0000005, fffff80ca5ef09a7, ffffbf00c2f86a70, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80ca5ef09a7, Address of the instruction which caused the bugcheck
Arg3: ffffbf00c2f86a70, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  AsusAudioCenter.exe
FAILURE_BUCKET_ID: 0x3B_portcls!PcDispatchIrp
CPUID:        "Intel® Core™ i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3500
  BIOS Version                  V1.9
  BIOS Release Date             07/21/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z87-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr  2 10:07:43.078 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\040217-6359-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.953.amd64fre.rs1_release_inmarket.170303-1614
System Uptime:1 days 14:03:54.782
*** ERROR: Module load completed but symbols could not be loaded for USBXHCI.SYS
Probably caused by :USBXHCI.SYS ( USBXHCI+b46e )
BugCheck D1, {fffff80c7f0e82b8, 2, 0, fffff80c770ab46e}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: fffff80c7f0e82b8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80c770ab46e, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: AV_USBXHCI!unknown_function
CPUID:        "Intel® Core™ i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3500
  BIOS Version                  V1.9
  BIOS Release Date             07/21/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z87-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Mar 31 11:33:12.824 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\033117-6546-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.953.amd64fre.rs1_release_inmarket.170303-1614
System Uptime:0 days 16:38:30.529
*** WARNING: Unable to verify timestamp for ndis.sys
*** ERROR: Module load completed but symbols could not be loaded for ndis.sys
*** WARNING: Unable to verify timestamp for rtwlanu.sys
*** ERROR: Module load completed but symbols could not be loaded for rtwlanu.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck F7, {3fc026866c8, db5a6cb9e194, ffff24a593461e6b, 0}
BugCheck Info: DRIVER_OVERRAN_STACK_BUFFER (f7)
Arguments:
Arg1: 000003fc026866c8, Actual security check cookie from the stack
Arg2: 0000db5a6cb9e194, Expected security check cookie
Arg3: ffff24a593461e6b, Complement of the expected security check cookie
Arg4: 0000000000000000, zero
BUGCHECK_STR:  0xF7
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3500
  BIOS Version                  V1.9
  BIOS Release Date             07/21/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z87-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Mar 30 18:53:32.830 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\033117-6046-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.953.amd64fre.rs1_release_inmarket.170303-1614
System Uptime:0 days 1:57:00.534
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 7F, {8, fffff801f1bc4e70, 30, fffff80fbaf913a6}
BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: fffff801f1bc4e70
Arg3: 0000000000000030
Arg4: fffff80fbaf913a6
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3500
  BIOS Version                  V1.9
  BIOS Release Date             07/21/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z87-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Mar 30 16:55:12.766 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\033017-5875-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.953.amd64fre.rs1_release_inmarket.170303-1614
System Uptime:0 days 2:35:07.470
Probably caused by :Wdf01000.sys ( Wdf01000!FxIoTarget::SubmitSync+25b )
BugCheck 1E, {ffffffffc0000005, fffff80f7ff3a85b, 0, a}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80f7ff3a85b, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 000000000000000a, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x1E_c0000005_R_Wdf01000!FxIoTarget::SubmitSync
CPUID:        "Intel® Core™ i7-4770K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3500
  BIOS Version                  V1.9
  BIOS Release Date             07/21/2014
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z87-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sun Apr  2 14:54:13.323 2017 (UTC - 4:00)**************************
DDCDrv.sys                  Tue Apr  8 03:50:11 2008 (47FB23B3)
ISCTD64.sys                 Tue Nov 27 14:52:34 2012 (50B51A02)
cmudaxp.sys                 Sun Jul 21 21:24:04 2013 (51EC89B4)
wachidrouter.sys            Mon Nov 11 19:15:44 2013 (52817330)
wacomrouterfilter.sys       Mon Nov 11 19:15:51 2013 (52817337)
tap0901.sys                 Wed Nov  5 08:16:32 2014 (545A2330)
XtuAcpiDriver.sys           Thu Feb 26 07:51:57 2015 (54EF16ED)
TeeDriverW8x64.sys          Tue Jul  7 13:43:32 2015 (559C0FC4)
e22w10x64.sys               Fri Aug 28 17:05:38 2015 (55E0CD22)
rtwlanu.sys                 Thu Oct 29 00:40:51 2015 (5631A353)
bwcW10x64.sys               Fri Jan 22 17:08:51 2016 (56A2A873)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
CMUSBDAC.sys                Mon Nov 28 23:30:23 2016 (583D045F)
nvvad64v.sys                Mon Dec 19 00:50:05 2016 (5857750D)
nvvhci.sys                  Tue Dec 27 20:44:00 2016 (586318E0)
nvhda64v.sys                Wed Feb  8 07:32:14 2017 (589B0FCE)
nvlddmkm.sys                Thu Mar 16 18:38:26 2017 (58CB13E2)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Mar 30 18:53:32.830 2017 (UTC - 4:00)**************************
nvhda64v.sys                Fri Jan 13 01:30:23 2017 (587873FF)
nvlddmkm.sys                Thu Feb  9 17:20:40 2017 (589CEB38)

http://www.carrona.org/drivers/driver.php?id=DDCDrv.sys
http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
http://www.carrona.org/drivers/driver.php?id=wachidrouter.sys
http://www.carrona.org/drivers/driver.php?id=wacomrouterfilter.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=XtuAcpiDriver.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
e22w10x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=rtwlanu.sys
http://www.carrona.org/drivers/driver.php?id=bwcW10x64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=CMUSBDAC.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
nvvhci.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

 


Edited by usasma, 04 April 2017 - 07:56 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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