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Posted 02 April 2017 - 01:18 AM
Posted 02 April 2017 - 02:30 PM
Update: I'm backing up my info now and wiping my drive to reinstall everything to see if that fixes the problem.
Posted 03 April 2017 - 05:22 AM
If it continues, please let it crash a few times and then provide these reports:
Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum) http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE: On problem systems it can take up to 20 minutes for the log files to complete. Please be patient and let it run.
If you still have problems with it running, there's an alternate tool here (direct download link): https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe
Please zip up the (.ZIP) files - do not use .RAR, .7z or other compression utilities.
.ZIP is the type file that can be uploaded to the forums.
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: http://support.microsoft.com/kb/2028504
While waiting for a reply, please monitor your temps with this free utility:
SpeedFan v. 4.5.1 and later (free from here: http://www.almico.com/sfdownload.php ) can log temperatures in a CSV file:
You may not need to log temps. If uncertain, please ask.
To make it work (log the temps to a file) you have to do BOTH of the below:NOTE:You may want to turn logging off when we're done - as I don't know it's impact on performance or on the system.
1. Enable logging in general: Configure...Log...check "Enabled" then click on OK to save.
2. Enable logging for specific checks: Configure...Temperatures..left click on each sensor, then click on "Logged" at the bottom of the Window (for our purposes we want them all) then once you've selected "Logged" for all sensors, then click on OK to save.
The log will be located at C:\Program Files (x86)\SpeedFanNaming: log files are named SFLogYYYYMMDD.csv, where YYYY is the year (four digits), MM is the month (2 digits, zero padded) and DD is the day (2 digits, zero padded). If a file already exists by that name, the file that already exists is renamed according to the following naming scheme: SFLogYYYYMMDD-CCCC.csv, where CCCC is a increasing number. The new file is then created with the standard file name scheme.
Notes: whenever you change the options related with logging, SpeedFan starts a new log file.
Crashes like this when playing graphics intensive games can relate to a problem with the graphics card (or other components)
Please run these free hardware diagnostics while waiting for a reply: http://www.carrona.org/hwdiag.html
Please start with the 2 sets of video tests. BUT, please complete ALL of the tests and let us know the results.
Edited by usasma, 03 April 2017 - 05:25 AM.
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