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Help required with tricky malware/adware/something!

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5 replies to this topic

#1 pecancrunch


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Posted 01 April 2017 - 11:15 PM

Hi guys,


Turns out my computer has a virus on it. I noticed it when I was on chrome and before I clicked a website it would flash a "Luckystarting.com/ etc etc" on the address bar and then proceed to whatever I searched as per usual. I did some googling and could not find much information about this. I Downloaded Bitdefender, Malwarebytes anti malware, Zemana anti malware, Adwcleaner on other threads and they all removed the threats successfully such as some firefox/chrome shortcuts, some Trojans I believe. However, Adwcleaner has one issue repeating itself.

Adwcleaner finds a file called C:\Users\Public\Documents\temp.dat and can successfully removed it but after I restart my computer and run Adwcleaner, it returns again. I've tried deleting the file manually only to have it reappear later on. I later uninstalled Chrome, cleaned up properly with revo uninstaller, and ran Adwcleaner, to which the same thing is still happening. I reinstalled chrome seeing that the path didn't link to "chrome", popped it open and I still have the same LuckyStarting website crap. Please, somebody help me!

I am paranoid and am using Microsoft IE. Chrome has stored passwords in them, do you think they have been stolen? What should I do to protect myself? 

I will reply here ASAP. Thank you in advance for anyone who can help! I am currently running Windows 7 ultimate.

Please guide me to do a proper clean or what browser I can safely use as we try to solve this!

Im attaching the FRST and Addition.txt
Currently using Windows 7 ultimate x64


Attached Files

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#2 nasdaq


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Posted 02 April 2017 - 08:48 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.


HKU\S-1-5-21-764051448-1688380309-1524298858-1000\...\Run: [Zoom] => [X]
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
ShortcutTarget: Rainmeter.lnk -> D:\Program Files\Rainmeter\Rainmeter.exe (No File)
FF Plugin-x32: @pandonetworks.com/PandoWebPlugin -> C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll [No File]
FF Plugin-x32: @t.garena.com/garenatalk -> C:\Program Files (x86)\Garena Plus\bbtalk\plugins\npPlugin\npGarenaTalkPlugin.dll [No File]
FF Plugin HKU\S-1-5-21-764051448-1688380309-1524298858-1000: @my.com/Games -> C:\Users\Evan\AppData\Local\MyComGames\NPMyComDetector.dll [No File]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Evan\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-04-02]
CHR Extension: (Chrome Media Router) - C:\Users\Evan\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-03-30]
S3 AtiDCM; \??\C:\Users\Evan\AppData\Local\Temp\atdcm64a.sys [X] <==== ATTENTION
S3 atillk64; \??\C:\Users\Evan\AppData\Local\Temp\RarSFX1\atillk64.sys [X] <==== ATTENTION
S3 EagleX64; \??\C:\Windows\system32\drivers\EagleX64.sys [X]
S3 GGSAFERDriver; \??\C:\Program Files (x86)\Garena Plus\Room\safedrv.sys [X]
S3 gkernel; \??\C:\Users\Evan\AppData\Local\Temp\gkernel.sys [X] <==== ATTENTION
S3 IntcAzAudAddService; system32\drivers\RTKVHD64.sys [X]
S4 NVHDA; system32\drivers\nvhda64v.sys [X]
S4 nvvad_WaveExtensible; system32\drivers\nvvad64v.sys [X]
S2 S; C [X]
S3 Synth3dVsc; System32\drivers\synth3dvsc.sys [X]
S3 tsusbhub; system32\drivers\tsusbhub.sys [X]
S3 VGPU; System32\drivers\rdvgkmd.sys [X]
S3 xhunter1; \??\C:\Windows\xhunter1.sys [X]

Task: {5E008E6E-DAC3-4F78-9D23-69727018193A} - \Qulersyqfot -> No File <==== ATTENTION
AlternateDataStreams: C:\Users\Evan\Desktop\MediaCreationTool.exe:BDU [0]
AlternateDataStreams: C:\Users\Evan\Desktop\rkill_2.8.4.0.exe:BDU [0]
AlternateDataStreams: C:\Users\Evan\Desktop\Zemana.AntiMalware.Setup.exe:BDU [0]
AlternateDataStreams: C:\Users\Evan\Downloads\adwcleaner_6.045.exe:BDU [0]
AlternateDataStreams: C:\Users\Evan\Downloads\ccsetup528.exe:BDU [0]
AlternateDataStreams: C:\Users\Evan\Downloads\esetsmartinstaller_enu.exe:BDU [0]
AlternateDataStreams: C:\Users\Evan\Downloads\FRST64.exe:BDU [0]
AlternateDataStreams: C:\Users\Evan\Downloads\HasteInstaller.exe:BDU [0]
AlternateDataStreams: C:\Users\Evan\Downloads\SecurityCheck.exe:BDU [0]
AlternateDataStreams: C:\Users\Evan\Downloads\SetupNoPing_v12.exe:BDU [0]

Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.


If the problem persist please execute the instructions on this page.

Restart the computer normally.

Please let me know if the problem persists with this computer.

#3 pecancrunch

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Posted 02 April 2017 - 10:33 AM

Hi Nasdaq, Thank you for your swift response!

I've done as instructed. Will link the log below.

Am going to do a restart now and turn on chrome.


Chrome still routes me to luckystarting.

Do I have to uninstall chrome first?

I found the luckystarting article you linked the other day and ran the steps that's why im here. I will try the steps there again...hopefully it will work this time around!


Attached Files

Edited by pecancrunch, 02 April 2017 - 10:50 AM.

#4 nasdaq


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Posted 02 April 2017 - 12:22 PM

The principal thing about the article is to rename rkill to iexplore.exe
Then execute (rue) the renamed .exe file.

If that fails run this tool.

  • Download & SAVE to your Desktop Download RogueKiller
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or above, right-click the program file and select "Run as Administrator"
  • Accept the user agreements.
  • Execute the scan and wait until it has finished.
  • If a Windows opens to explain what [PUM's] are, read about it.
  • Click the RoguKiller icon on your taksbar to return to the report.
  • Click open the Report
  • Click Export TXT button
  • Save the file as ReportRogue.txt
  • Click the Remove button to delete the items in RED
  • Click Finish and close the program.
  • Locate the ReportRogue.txt file on your Desktop and copy/paste the contents in your next.

#5 pecancrunch

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Posted 03 April 2017 - 02:45 AM

Ah you glorious man you! I am happy to report that is has been cleared and computer shows no sign of issues! Thank you so much!

#6 nasdaq


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Posted 03 April 2017 - 07:35 AM

Glad we could help.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.

Simple and easy ways to keep your computer safe and secure on the Internet.

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