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Posted 30 March 2017 - 12:54 PM
Posted 30 March 2017 - 01:22 PM
Posted 30 March 2017 - 02:46 PM
Always backup your data before sending your computer away. Local or out of country.
I would not wait for updates as there is no guarantee that they will re-install it for you anyway.
I also would not wipe the unit as that may take away clues as to what is going wrong with your system.
If you have any sensitive info like account #'s or passwords, delete them.
I am not anti-social, I'm just not user friendly.
Have you backed up today? Did you backup your backup?
Posted 04 April 2017 - 10:40 AM
Thanks for the advice The repair shop could not get the repair install to download, or a number of other things to work. After a scan taking several hours he concluded that the emmc was damaged somehow --- he found many faults on the drive, though my scanning apps do not report any but they are no doubt far less sophisticated than his. One thing which puzzles me is this. My machine is dual boot. The Android OS is working perfectly, it is only in Windows 10 that i get the problems. I have little tech knoweledge but that makes me wonder if it really is the drive hardware at fault as I would have thought it would affect both OS?
Posted 04 April 2017 - 08:36 PM
What is the make and model of the 2 in 1? If Android and Windows are on the same drive then I doubt the drive is bad if Android runs well.
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