There are several variants of CryptoWall....CryptoWall 2.0
is an older variant.
You can submit samples of encrypted files and ransom notes to ID Ransomware
for assistance with identification
. This is a service that helps identify what ransomware may have encrypted your files and then attempts to direct you to an appropriate support topic where you can seek further assistance. Uploading both
encrypted files and ransom notes together provides a more positive match and helps to avoid false detections.
A repository of all current knowledge regarding CryptoWall, CryptoWall 2.0, CryptoWall 3.0 & CryptoWall 4.0
is provided by Grinler
(aka Lawrence Abrams), in the: CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQ
Unfortunately, there is still no known way
(free solution) to decrypt files encrypted by CryptoWall without paying the ransom since there is no way to retrieve the malware developer's private key that can be used to decrypt your files. The only methods you have of restoring your files is explained in the FAQ: How to restore files encrypted by CryptoWall
...but there is no guarantee that will work.
There are ongoing discussions in these topics where you can ask questions and seek further assistance. Other victims have been directed there to share information, experiences and suggestions.
Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in one of the above support topic discussions...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. To avoid unnecessary confusion, this topic is closed.
The BC Staff