Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BIOS/UEFI freezing, when i plug in my ASUS RX 480 DUAL 4G.


  • Please log in to reply
29 replies to this topic

#1 VortaL

VortaL

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:10:36 PM

Posted 30 March 2017 - 10:08 AM

Sorry for my English..

 

Windows 10 64 bit

i5 7400

MSI H110M PRO VD

GoodRam 8 GIGS 2133MHz

ASUS RX 480 4GB DUAL

Vero L1 500W

 

Problem: When i try enter to BIOS MENU, and GPU is plugged in - my PC just get freeze.

 

VBIOS - newest.

BIOS - 2.B0, newest.

 

I try CMOS RESET - NOTHING.

 

My PC working perfect on system, games etc. i can play Witcher 3 on High, SSAO + Aliasing - 60 FPS stable, no have bluescreens, freezes etc. On VGA (CPU Graphic) BIOS working, no problems.. i think it's BIOS version problem. Can someone tell me what's going wrong?

 


Edited by VortaL, 30 March 2017 - 10:14 AM.


BC AdBot (Login to Remove)

 


#2 JohnC_21

JohnC_21

  • Members
  • 24,027 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:36 PM

Posted 30 March 2017 - 10:59 AM

See if the computer still freezes using the methods shown here. I would first disable Windows 10 fast startup and then do a complete shutdown at a command prompt by typing

 

shutdown -s

 

Windows 10 has a hybrid shutdown that uses a hibernation file to create a faster startup. It's possible this hibernation file is causing a problem. Do you have the latest Video drivers installed?



#3 VortaL

VortaL
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:10:36 PM

Posted 30 March 2017 - 11:02 AM

Yes, i try and i have newest drivers for MOBO and GPU.



#4 JohnC_21

JohnC_21

  • Members
  • 24,027 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:36 PM

Posted 30 March 2017 - 11:09 AM

How were able to determine the problem occurs when the GPU is plugged in? Does the Motherboard have an integrated graphics chipset?

 

Does UEFI also freeze when entering from within Windows instead of a hotkey?

 

When did the UEFI freezing start?



#5 VortaL

VortaL
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:10:36 PM

Posted 30 March 2017 - 11:12 AM

Does the Motherboard have an integrated graphics chipset? - my i5 7400 have integrated graphic chipset - on it, BIOS works, on my ASUS RX 480 GPU - not works. (games, system - no problems, no artefacts or somthing like dat)

 

shutdown -s - not works, i disabled fast startup and nothing. :( UEFI freeze, when i just going to other's overlap, sometimes freeze when as the menu appears on the screen.. i must do a hard reset, nothing works. Just when my GPU is plugget, i have problem with it - when i use processor integrated graphic - i don't have problem. I use 32'' TV, and i use HDMI.


Edited by VortaL, 30 March 2017 - 11:17 AM.


#6 JohnC_21

JohnC_21

  • Members
  • 24,027 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:36 PM

Posted 30 March 2017 - 11:24 AM

Do you have a spare GPU? This kind of issue is hard to diagnose. It could be the motherboard or the GPU itself. Other than swapping out a different GPU I am out of ideas, sorry.



#7 VortaL

VortaL
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:10:36 PM

Posted 30 March 2017 - 11:25 AM

I don't have. :( Is it possible that this BIOS version causes a problem? Oww.. i have trial Windows 10 64 bit.


Edited by VortaL, 30 March 2017 - 11:27 AM.


#8 JohnC_21

JohnC_21

  • Members
  • 24,027 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:36 PM

Posted 30 March 2017 - 11:29 AM

I don't think Windows 10 is the issue. If you pull the hard drive, you should still be able to enter UEFI. Does it freeze with the hard drive detached?



#9 VortaL

VortaL
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:10:36 PM

Posted 30 March 2017 - 11:40 AM

I unplugged Harddisc cables, still freezing - it's not HDD, RAM, CPU, PSU - couse on CPU graphic it works, is something in my GPU i think, but in games it works - .. so. Or this version of BIOS is stupid, lol. I see some issues like i have, and when someone just update the BIOS - GPU's working on it.


Edited by VortaL, 30 March 2017 - 11:43 AM.


#10 JohnC_21

JohnC_21

  • Members
  • 24,027 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:36 PM

Posted 30 March 2017 - 12:07 PM

It does sound like a GPU issue. Is the GPU still in warranty? Can you RMA it back to the seller or to the card manufacturer? I would be hesitant to reflash the UEFI or VBIOS.



#11 VortaL

VortaL
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:10:36 PM

Posted 30 March 2017 - 03:32 PM

Yes it is new gpu.

#12 JohnC_21

JohnC_21

  • Members
  • 24,027 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:36 PM

Posted 30 March 2017 - 04:08 PM

If possible I would RMA it. If the same thing happens with the new GPU then it's a motherboard issue with the GPU but I would not want to guess what it would be. I wouldn't think it would be a PSU problem as the computer runs your games fine.



#13 VortaL

VortaL
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:10:36 PM

Posted 31 March 2017 - 01:07 AM

Does anyone have any ideas? If not, i would send it on RMA.

 

My BIOS/UEFI options looks like that.. Boot Mode - Legacy + UEFI, someone with issue like i have change this option to LEGACY, and it works - it will be possible? Maybe my GPU;s incompatible with that UEFI?

 

This guy have issue like me, and UEFI update fix it. I read other topic's - and someone tell; it's resolution scalling (my bios on gpu not shows full screen)


Edited by VortaL, 31 March 2017 - 02:33 AM.


#14 JohnC_21

JohnC_21

  • Members
  • 24,027 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:36 PM

Posted 31 March 2017 - 09:17 AM

I don't think it's your television as the UEFI works without the GPU installed. Do you have another monitor other than the TV? Are you overclocking the GPU? 
 
Even if UEFI is not full screen is should not freeze. When using the CPU graphics is UEFI at full screen? Can you change resolution scaling on GPU?


#15 VortaL

VortaL
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:10:36 PM

Posted 31 March 2017 - 09:58 AM

Dont have the monitor, i don't overclocking GPU. When i using CPU graphic UEFI is at full screen, no problems - "Can you change resolution scaling on GPU?" - idk. when i can check dat?

 

u mean?

 

q5LzRFR.png


Edited by VortaL, 31 March 2017 - 10:01 AM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users