When I right-click on the Windows icon in the bottom left hand corner of the screen and then click on "file explorer" file explorer screen opens for a few seconds with the spinning blue circular "working on it" icon and then the file explorer screen disappears. I have tried the following to fix the problem-
1. I ran "sfc scannow" and saw the message "Windows Resource Protection did not find any integrity violations. (I'll run this a few more times and re-start after after each time as I gather that it can take 2 or 3 runnings of "sfc scannow" for it to highlight any issue.)
2. I downloaded the ShellEXView software, ran it and disabled each of the "non-Microsoft/Windows items" shell extensions in turn but on each occasion the problem with File Explorer remained.
3. I've checked my display settings and it's 100% not the 175% which I gather can cause this issue.
4. I don't have AVG products installed - I gather there is a suggestion that these can cause this issue.
I able to work around the issue by searching for any one of my folders I know exists. This brings up the normal "file explorer" screen but it's bit of a pain.
Any help would be greatly appreciated. Thanks.