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Pr0tector (.pr0tect) Ransomware Support Topic - READ ME ABOUT DECRYPTION.txt

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3 replies to this topic

#1 SieteCuatro


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Posted 29 March 2017 - 01:26 PM

Hi, we got hit by this yesterday, seems it is new.


here's the ransom note:


Your files were encrypted.

Your personal ID is: PE1GAGURTO#601E16515EE0607529DA319A636F5470
To buy private key for unlocking files please contact us:
Please include the ID above.
Still don't know how it hit us, but we had a few infections worldwide.
Posted this on Spiceworks community.


also submitted this to ID Ransomware, no success there.


Unknown Ransomware
 Unable to determine ransomware.

Please make sure you are uploading a ransom note and encrypted sample file from the same infection.

This can happen if this is a new ransomware, or one that cannot be currently identified automatically.

You may post a new topic in the Ransomware Tech Support and Help forums on BleepingComputer for further assistance and analysis.

Please reference this case SHA1: 7edd641cf4268cbf6e8dae7e8d773901e495c786


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#2 xXToffeeXx


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Posted 29 March 2017 - 01:38 PM

Yes, this is definitely new; we saw the submissions on IDR. Do you know how you were infected? Email, open RDP?


Do you happen to have the malware file?



~If I am helping you and you have not had a reply from me in two days, please send me a PM~


logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic] - If we have helped you out and you want to support what we do, you can do so here


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#3 SieteCuatro

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Posted 29 March 2017 - 02:01 PM

Hi xXToffeeXx~, thanks for your reply.

 I have no clue how we got infected, i am part of a freight forwarder and we had hell yesterday, exchange wen't down in the morning for all day then we had these 3 computers 1 in chile other 2 in peru infected and was told that we had some servers and computers in the US infected. I think it is very much related.

We get suspect emails everyday and never had a malware breakout so i don't think we got it by email, also just checked email of users that had computer compromised and didn't see anything weird.


we also got this message on some outlook clients yesterday:


"Microsoft Exchange administrator has made a change that requires you quit and restart Outlook"


but that could just be because exchange got fked up.

#4 Demonslay335


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Posted 29 March 2017 - 04:39 PM

I made a new rule off of your upload to point victims to this topic.


I would assume you were compromised if you have RDP open on any servers. Weak passwords are a common way of getting in.


Afraid we won't be able to do anything without a sample of the malware to analyze whether it has any weaknesses. If you do find the malware, please submit it here: http://www.bleepingcomputer.com/submit-malware.php?channel=168


Can you locate a few pairs of files that are encrypted, that you have the originals for? We might be able to figure out some info on what encryption scheme it uses atleast by comparing them. You may zip them up and submit to the above link. 

logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic]

ransomnotecleaner-25.png RansomNoteCleaner - Remove Ransom Notes Left Behind [Support Topic]

cryptosearch-25.pngCryptoSearch - Find Files Encrypted by Ransomware [Support Topic]

If I have helped you and you wish to support my ransomware fighting, you may support me here.

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