I turned on my laptop, left it for a few minutes, and it automatically thermal shutdowned. This happens sometimes, I have a fan that helps. This time, the "Starting Windows" animation would appear, but then it led to a black screen with NO cursor, and I would have to manually shut down.
I googled around and figured this might be a display adapter driver issue. I have an HP laptop that never got updated drivers, so I went into device manager, uninstalled, rebooted and let Windows find the drivers, still nothing. I also tried to reset default start-up settings in the BIOS, still nothing.
Safe mode does work however. I tried two different system restore points, as far as two weeks back, but the issue persists. Following one disabling of all the drivers, I was able to log in normally, but after a few minutes the screen BSODed. On another run I did hear the start-up sound, but the screen remained black with no cursor.
If I disable all display adapters it will sometimes let me log in normally (non-safe mode) under poor display settings, and Avira my antivirus, is disabled and cannot be re-enabled. That is a weird twist in this.
Does all that make sense? It's been confusing for me too but it's late. I ran the sysnative in safemode, it hung at the last step so I manually created the zip file per instructions. Perfmon resulted in an error.
Please let me know if I can provide other info, but I would really, really appreciate your help!
HP ENVY 17 Notebook PC - Model 17t-3000
Windows 7 - x64 - OEM
Purchased April 2012 I believe, never reinstalled OS
Video card: Radeon HD 7690M XT
Driver: 11/28/2011 - 8.882.2.4000 (says its up to date, no further drivers released per HP's website)
Processor: Intel Core i7-2670QM CPU @2.20 Ghz
Mod Edit: Merged posts - Hamluis.
Sorry for double post, also did a start-up log, adding that here in case it helps! If no, please ignore!
Edited by hamluis, 29 March 2017 - 05:11 AM.