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Help Decrypting Files (Possibly Cryptolocker)

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#1 besoin_decrypt


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Posted 28 March 2017 - 08:08 PM

Hi all,


A few months ago I got hit with what appeared to be "cryptolocker" on my laptop, running Windows 7 Ultimate. At first I just thought something was wrong with some files, but then I realized I couldn't open pretty much any file any longer. My desktop background got changed to something like




Instead of removing the virus, I backed up all my files (even though they were encrypted), wiped my hard drive, and installed a fresh copy of Ubuntu 16.04. I had planned to do this anyway, so I figured I would do it then, and worry about decryption later.

Getting frustrated with what appeared to be out-of-date information about cryptolocker, I essentially gave up trying to decrypt my files for a while. A lot of the files I really need I already had backed up, and the ones still encrypted are not super important.

However I'd like to try again. I'm sorry (mostly to myself) for not documenting the infection better, but all I have essentially now are my encrypted files. I don't have the "ransom note" anymore, and when I tried using the site "ID Ransomware" using just an encrypted file, it did not return any results.


Actually, I should note .png and .mp3 files seem to work OK, but everything else is encrypted.

I understand that providing as much info as possible is key, but this is all I got. Can anyone help?

Edited by besoin_decrypt, 28 March 2017 - 08:13 PM.

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#2 Struppigel


    Karsten Hahn, G DATA Malware Analyst

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Posted 29 March 2017 - 12:16 AM

The ransomware that caused your files to be encrypted is most likely PClock. Please proceed posting into PClock Ransomware Support and Help Topic. Newer variants of PClock are not yet decryptable.

#3 quietman7


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Posted 29 March 2017 - 06:00 AM

Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. To avoid unnecessary confusion, this topic is closed.

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