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The connection was reset problem?


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#1 meghan1728

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Posted 28 March 2017 - 07:33 PM

Okay, so this problem is...really weird, and I don't know what I did wrong. Tonight, my hockey team was playing, so I go to my normal site to watch a stream. However, when I click on the normal link, the box for the video says "The connection was reset." None of the ads have this problem. It's just the video. I click on a few more links, thinking that maybe it's a blackout issue. I switch to another game, but the same problem is there throughout the site. So, I switch to another sport, same problem. I try Chrome Incognito, same problem. I switch to Firefox, same problem. So, I'm thinking, "Okay, maybe it's just the site." So, I go to another streaming site, and the same. Problem. I cleared my cookies, on the site, and no dice. I tried googling the problem, and nothing that I did changed it. I'm just confused as to what it could be? Because videos work on YouTube, and Tumblr, and Twitter. So it's only sports sites, which is...bizarre, because I had absolutely no problem accessing games for the last six months. What else can I do to try and fix this?



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#2 meghan1728

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Posted 28 March 2017 - 07:35 PM

Something I forgot to add: I have also tried simply restarting my computer, and also turning my ad block off. Neither did anything.



#3 JohnC_21

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Posted 28 March 2017 - 07:57 PM

See if using Open DNS servers solves the problem. 

 

https://support.opendns.com/hc/en-us/articles/228007207-Windows-10-Configuration-Instructions



#4 meghan1728

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Posted 28 March 2017 - 08:02 PM

I followed the instructions, and nothing changed. :(



#5 JohnC_21

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Posted 28 March 2017 - 08:10 PM

Did you flush the DNS and browser cache? 

 

What is the make and model of the computer? Are you connected via Ethernet or Wifi?



#6 meghan1728

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Posted 28 March 2017 - 08:24 PM

Did you flush the DNS and browser cache? 

 

What is the make and model of the computer? Are you connected via Ethernet or Wifi?

I am connected via my school's wifi. Sorry, I forgot to add that in. Also, my computer is an Acer Aspire V Nitro.



#7 JohnC_21

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Posted 28 March 2017 - 08:32 PM

It's possible your school has blocked these websites. 

 

Can you access the streaming site using this site. Input the site name without the http prefix.



#8 meghan1728

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Posted 28 March 2017 - 08:35 PM

It's possible your school has blocked these websites. 

 

Can you access the streaming site using this site. Input the site name without the http prefix.

Nope, can't access it through that either.



#9 JohnC_21

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Posted 28 March 2017 - 08:43 PM

Are there any of these sites in your HOSTS file?

 

http://www.thewindowsclub.com/hosts-file-in-windows

 

Right click the Wifi adapter in Device Manager. Select Properties. Under the Details tab select Hardware IDs in the dropdown box. Copy and Post the first line. If the sites are not in the HOSTS file and I doubt they are then the only other thing I can think of is to update your Wifi driver. If that does not work then I am out of ideas.

 

Edit: I forgot one other thing. Are you connected to a proxy server when connected through school?

 

Don't change any settings. Just post if you are using a proxy server.

 

http://www.digitalcitizen.life/how-set-proxy-server-windows-10


Edited by JohnC_21, 28 March 2017 - 08:46 PM.


#10 meghan1728

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Posted 28 March 2017 - 09:00 PM

Are there any of these sites in your HOSTS file?

 

http://www.thewindowsclub.com/hosts-file-in-windows

 

Right click the Wifi adapter in Device Manager. Select Properties. Under the Details tab select Hardware IDs in the dropdown box. Copy and Post the first line. If the sites are not in the HOSTS file and I doubt they are then the only other thing I can think of is to update your Wifi driver. If that does not work then I am out of ideas.

 

Edit: I forgot one other thing. Are you connected to a proxy server when connected through school?

 

Don't change any settings. Just post if you are using a proxy server.

 

http://www.digitalcitizen.life/how-set-proxy-server-windows-10

I am not connected to a proxy server. I clicked on the option on Chrome earlier, and nothing changed.



#11 JohnC_21

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Posted 28 March 2017 - 09:02 PM

Provide the first line I requested for Hardware ID in Device Manager. 



#12 meghan1728

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Posted 28 March 2017 - 09:22 PM

Provide the first line I requested for Hardware ID in Device Manager. 

OH you meant here haha okay. Sorry.

PCI\VEN_168C&DEV_003E&SUBSYS_080411AD&REV_20
I'm not exactly sure if this is what you mean? I copied it from under network adapters, I assume that's what you meant.


#13 FreeBooter

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Posted 29 March 2017 - 03:24 AM

You have Qualcomm Atheros QCA61x4A Wireless Network Adapter, download the driver from below link.

 

 

http://support.lenovo.com/tr/en/downloads/ds105386


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