Like most of users who register, i do not know what to do, for my lost files. files who can not be opened in any way
I do not know how to start and if you need new information please ask me
As from the start i what to say it is a new PC Lock the traces that left behind are unique and did not see them only on 2017
a few days ago my computer started to act strange, big lag and very nosy. nothing at the start ... after a few minutes i started to ask questions and open the task manager to see what is there. one program i saw ntwsys.exe force close it and the HDD activity decreased. i open startup programs he was there too and i disable it, searched registry immediately he was there too.
exported the registry and deleted. in that night stopped
Next day start my pc and a big message appeared in 15 minutes after bot up i was devastated when i had realized what is it.
tried to open pictures videos pdf's nothingggg!!!!!!
i had installed an antivirus beside windows defender and found
used www.id-ransomware.malwarehunterteam.com and it tells me is PCLock (Updated)
5 text files appeared on my drives and desktop
Your files are locked !!!!!.txt
Your files are locked !!!!.txt
Your files are locked !!!.txt
Your files are locked !!.txt
Your files are locked !.txt
Cryptolocker.lnk - the shortcut on my desktop
the randsom emails are new Support e-mail: email@example.com firstname.lastname@example.org
in this moment i had installed an antivirsus and things get to normal
after this i had tried to tun decrypt_pclock2 and decrypt_pclock2 it say my pc is not infected but it can not decrypt my files
Please help me and i will provide more information,s. to be onnest i do not know what to do!!! how can i send you all the files
Kind regards all!
PS WHAT NOT TO DO TO MAKE THINGS WORSE??
Edited by StoicaV, 27 March 2017 - 09:48 AM.