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Computer mysteriously BSOD's wheneven I run a full scan


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#1 japjap4

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Posted 27 March 2017 - 07:00 AM

So I decide to run a full system scan on my computer to see if there's any virus. A couple of moments after I initiated the scan, the computer would suddenly become unresponsive and then results into a BSOD. Am I infected or what? I tried this 3 times already and still the same result.

 

I've been getting many BSOD problems actually (bad pool header, memory management), I think it may be virus related or something.



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#2 Just_One_Question

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Posted 27 March 2017 - 07:10 AM

Hello,

Just to be safe, try and thoroughly clean your computer. Could be a heating issue.
:)

#3 japjap4

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Posted 29 March 2017 - 11:31 AM

Hello,

Just to be safe, try and thoroughly clean your computer. Could be a heating issue.
:)

 

Hello, thanks for the quick answer.

 

Unfortunately, I already did that but the problem still persists. Sometimes, whenever I open Google Chrome, it would crash whenever I attempt to write something on the address bar. 



#4 Just_One_Question

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Posted 29 March 2017 - 11:42 AM

Good that you have thought about that!
Try to install & run Malwarebytes. :)

#5 japjap4

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Posted 29 March 2017 - 12:10 PM

Good that you have thought about that!
Try to install & run Malwarebytes. :)

 

Hello,

 

Just finished scanning and the result was positive - no threats were found.



#6 bwv848

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Posted 29 March 2017 - 12:18 PM

Can you zip up the contents of C:\Windows\Minidump and attach them in your next reply?


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#7 japjap4

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Posted 29 March 2017 - 12:40 PM

Can you zip up the contents of C:\Windows\Minidump and attach them in your next reply?

 

Weird, I don't see the attachment files below so I decided to upload it in Mediafire. Here you go: http://www.mediafire.com/file/f98g4c8sgut2m11/Minidump.rar



#8 bwv848

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Posted 29 March 2017 - 12:45 PM

Sorry don't trust MediaFire, can you use OneDrive, Google Drive, or DropBox instead?


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#9 japjap4

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Posted 29 March 2017 - 01:07 PM

Sorry don't trust MediaFire, can you use OneDrive, Google Drive, or DropBox instead?

 

 

Here you go: Google Drive



#10 bwv848

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Posted 29 March 2017 - 01:25 PM

For some reason, all the dumps seem to be corrupt. This screams faulty hardware to me. Can you run Seagate SeaTools and let me know the results? Please test ALL the hard drives and perform the S.M.A.R.T. and Long Generic Test. Also, please run MemTest86 for a minimum of eight passes. You can find a guide here if you need help.


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BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)


#11 japjap4

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Posted 02 April 2017 - 01:24 AM

For some reason, all the dumps seem to be corrupt. This screams faulty hardware to me. Can you run Seagate SeaTools and let me know the results? Please test ALL the hard drives and perform the S.M.A.R.T. and Long Generic Test. Also, please run MemTest86 for a minimum of eight passes. You can find a guide here if you need help.

Hello, sorry for the late reply.

 

Just rean Seagate SeaTools (both S.M.A.R.T. and Long Generic Test), both showed "passed" after completing the tests. As for memtest86, will try to run it later this evening.



#12 bwv848

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Posted 02 April 2017 - 08:01 PM

Thanks for the update.


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BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)





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