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open in web browser in outlook 2016

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#1 redearl


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Posted 26 March 2017 - 01:05 PM

windows 10, Office 2016. Firefox


When reading a mail message in outlook 2016, and i click on the "view in web browser" option at the top, it always opens in Microsoft Word.


I have verified that my browser is the the default (other applications open it fine),in multiple places, i have flushed the cache, and numerous other things, that i've found on the web.


It always opens in word.

Any ideas


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#2 smax013


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Posted 31 March 2017 - 09:47 AM

I have verified that my browser is the the default (other applications open it fine)

Is this in the Windows settings?

Have you looked through the settings in Outlook? I am not current using Outlook on a Windows computer (don't even have it installed) for email, but my very rusty memory seems to recall their might be a setting within Outlook itself.

Edit: Other thought is programs associated with file extensions. Check the list of programs associated with file extensions. It is possible that HTML file extensions are set to open Word.

Edited by smax013, 31 March 2017 - 09:51 AM.

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