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5 replies to this topic

#1 SoonerMagic

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Posted 25 March 2017 - 05:37 PM

I keep getting a browser pop up that says www.bestoffertoday.com/redirect.

 

I've ran malware bytes and it quarantined over 500 files.

 

Need help removing this.

 

Thank you so much.


Edited by hamluis, 25 March 2017 - 05:47 PM.
Moved from MRL to Am I Infected - Hamluis.


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#2 Broni

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Posted 25 March 2017 - 09:22 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.4.5.2467.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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#3 SoonerMagic

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Posted 27 March 2017 - 08:52 AM

Sorry I just now saw that your response. For some reason when I checked the status it was showing 0 replies to my post. I have to say that I think I may have found the unwanted program that was causing the issue, as the pop ups have stopped. But I would like to make sure that all unwanted content has been removed. I will follow your instructions when I get home from work tonight and get back with you.

 

Thank you so much.



#4 Broni

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Posted 27 March 2017 - 02:22 PM

p22003888.gif


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 SoonerMagic

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Posted 28 March 2017 - 08:25 PM

checkup.txt came back empty

 

here is my FSS.txt log:

 

 

Farbar Service Scanner Version: 27-01-2016
Ran by KO & Family (administrator) on 28-03-2017 at 19:59:09
Running from "C:\Users\KO & Family\Desktop"
Microsoft Windows 10 Home  (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============
Firewall Disabled Policy:
==================

System Restore:
============
System Restore Policy:
========================

Security Center:
============

Windows Update:
============
Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****

 

 

Here is my MiniToolBox log:

 

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by KO & Family (administrator) on 28-03-2017 at 20:02:20
Running from "C:\Users\KO & Family\Desktop"
Microsoft Windows 10 Home  (X64)
Model: To be filled by O.E.M. Manufacturer: To be filled by O.E.M.
Boot Mode: Normal
***************************************************************************
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
127.0.0.1                   127.0.0.1 www.internetdownloadmanager.com
127.0.0.1                   207.44.199.159 registeridm.com
127.0.0.1                   localhost
127.0.0.1                   activate.adobe.com
127.0.0.1                   practivate.adobe.com
127.0.0.1                   ereg.adobe.com
127.0.0.1                   activate.wip3.adobe.com
127.0.0.1                   3dns-3.adobe.com
127.0.0.1                   3dns-2.adobe.com
127.0.0.1                   adobe-dns.adobe.com
127.0.0.1                   adobe-dns-2.adobe.com
127.0.0.1                   adobe-dns-3.adobe.com
127.0.0.1                   ereg.wip3.adobe.com
127.0.0.1                   activate-sea.adobe.com
127.0.0.1                   wwis-dubc1-vip60.adobe.com
127.0.0.1                   activate-sjc0.adobe.com
127.0.0.1                   adobeereg.com
127.0.0.1                   adobe.activate.com
127.0.0.1                   3dns-2.adobe.com #192.150.22.22
127.0.0.1                   3dns-3.adobe.com #192.150.14.21
127.0.0.1                   3dns-4.adobe.com #192.150.18.247
127.0.0.1                   3dns-5.adobe.com #192.150.22.46
127.0.0.1                   adobe-dns.adobe.com #192.150.11.30
127.0.0.1                   adobe-dns-2.adobe.com #192.150.11.247
127.0.0.1                   adobe-dns-3.adobe.com #192.150.22.30
127.0.0.1                   adobe.activate.com #69.175.22.26
127.0.0.1                   activate.adobe.com #192.150.22.40
127.0.0.1                   activate.wip3.adobe.com #192.150.22.40
127.0.0.1                   activate.wip4.adobe.com #192.150.22.40
127.0.0.1                   activate-sea.adobe.com #192.150.22.40
There are 75 entries.
========================= IP Configuration: ================================
Intel® 82583V Gigabit Network Connection = Ethernet (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
reset
set global
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd
# End of IPv4 configuration
 
Windows IP Configuration
   Host Name . . . . . . . . . . . . : DESKTOP-DGA18HD
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Ethernet:
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® 82583V Gigabit Network Connection
   Physical Address. . . . . . . . . : 30-5A-3A-7B-A0-6E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2600:8803:8c00:4d:49ec:c6d5:c65:8728(Preferred)
   Temporary IPv6 Address. . . . . . : 2600:8803:8c00:4d:244d:ade9:e6bc:fa36(Preferred)
   Temporary IPv6 Address. . . . . . : 2600:8803:8c00:4d:2871:a09f:f5cc:9f5f(Deprecated)
   Temporary IPv6 Address. . . . . . : 2600:8803:8c00:4d:a456:b7e3:1eef:3d6e(Deprecated)
   Link-local IPv6 Address . . . . . : fe80::49ec:c6d5:c65:8728%6(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.133(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, March 26, 2017 10:59:11 AM
   Lease Expires . . . . . . . . . . : Wednesday, March 29, 2017 7:27:58 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 53500474
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-6D-EF-98-30-5A-3A-7B-A0-6E
   DNS Servers . . . . . . . . . . . : 2600:8803:8c00:4d:c256:27ff:feb8:44f9
                                       192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  2600:8803:8c00:4d:c256:27ff:feb8:44f9
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
Pinging google.com [172.217.5.78] with 32 bytes of data:
Reply from 172.217.5.78: bytes=32 time=58ms TTL=52
Reply from 172.217.5.78: bytes=32 time=49ms TTL=52
Ping statistics for 172.217.5.78:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 49ms, Maximum = 58ms, Average = 53ms
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  2600:8803:8c00:4d:c256:27ff:feb8:44f9
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=76ms TTL=53
Reply from 98.138.253.109: bytes=32 time=53ms TTL=53
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 53ms, Maximum = 76ms, Average = 64ms
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  6...30 5a 3a 7b a0 6e ......Intel® 82583V Gigabit Network Connection
  1...........................Software Loopback Interface 1
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.133     35
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.1.0    255.255.255.0         On-link     192.168.1.133    291
    192.168.1.133  255.255.255.255         On-link     192.168.1.133    291
    192.168.1.255  255.255.255.255         On-link     192.168.1.133    291
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link     192.168.1.133    291
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link     192.168.1.133    291
===========================================================================
Persistent Routes:
  None
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    331 ::1/128                  On-link
  6    291 2600:8803:8c00:4d::/64   On-link
  6     51 2600:8803:8c00:4d::/64   fe80::c256:27ff:feb8:44f9
  6    291 2600:8803:8c00:4d:244d:ade9:e6bc:fa36/128
                                    On-link
  6    291 2600:8803:8c00:4d:2871:a09f:f5cc:9f5f/128
                                    On-link
  6    291 2600:8803:8c00:4d:49ec:c6d5:c65:8728/128
                                    On-link
  6    291 2600:8803:8c00:4d:a456:b7e3:1eef:3d6e/128
                                    On-link
  6    291 fe80::/64                On-link
  6    291 fe80::49ec:c6d5:c65:8728/128
                                    On-link
  1    331 ff00::/8                 On-link
  6    291 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
========================= Event log errors: ===============================
Application errors:
==================
Error: (03/28/2017 03:25:40 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0".
Please use sxstrace.exe for detailed diagnosis.
Error: (03/27/2017 03:46:48 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0".
Please use sxstrace.exe for detailed diagnosis.
Error: (03/26/2017 11:01:19 AM) (Source: Microsoft-Windows-EFS) (User: DESKTOP-DGA18HD)
Description: 7.488: EFS service failed to provision a user for EDP. Error code: 0x80070005.
Error: (03/26/2017 04:55:37 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0".
Please use sxstrace.exe for detailed diagnosis.
Error: (03/25/2017 06:50:00 PM) (Source: Application Error) (User: )
Description: Faulting application name: hl2.exe, version: 0.0.0.0, time stamp: 0x56130448
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x3a8
Faulting application start time: 0xhl2.exe0
Faulting application path: hl2.exe1
Faulting module path: hl2.exe2
Report Id: hl2.exe3
Faulting package full name: hl2.exe4
Faulting package-relative application ID: hl2.exe5
Error: (03/25/2017 06:36:25 PM) (Source: Windows Search Service) (User: )
Description: Windows Search Service failed to process the list of included and excluded locations with the error <30, 0x80040d07, "file:///B:\[ac7fb4f6-ca4f-4484-9d3b-65d6b2969777]\KO & Family\Videos\">.
Error: (03/25/2017 06:36:25 PM) (Source: Windows Search Service) (User: )
Description: Windows Search Service failed to process the list of included and excluded locations with the error <30, 0x80040d07, "file:///B:\[ac7fb4f6-ca4f-4484-9d3b-65d6b2969777]\KO & Family\Pictures\">.
Error: (03/25/2017 06:36:25 PM) (Source: Windows Search Service) (User: )
Description: Windows Search Service failed to process the list of included and excluded locations with the error <30, 0x80040d07, "file:///B:\[ac7fb4f6-ca4f-4484-9d3b-65d6b2969777]\KO & Family\Music\">.
Error: (03/25/2017 06:36:25 PM) (Source: Windows Search Service) (User: )
Description: Windows Search Service failed to process the list of included and excluded locations with the error <30, 0x80040d07, "file:///B:\[ac7fb4f6-ca4f-4484-9d3b-65d6b2969777]\KO & Family\Documents\">.
Error: (03/25/2017 06:02:21 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-DGA18HD)
Description: Activation of app 2724ZoltnGubics.SkyCueClub89BallPoolBilliardsSnook_d5xggy273m32g!App failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.

System errors:
=============
Error: (03/26/2017 05:21:20 PM) (Source: DCOM) (User: DESKTOP-DGA18HD)
Description: application-specificLocalActivation{9E175B6D-F52A-11D8-B9A5-505054503030}{9E175B9C-F52A-11D8-B9A5-505054503030}DESKTOP-DGA18HDKO & FamilyS-1-5-21-2055847141-1803523838-3748982411-1001LocalHost (Using LRPC)Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbweS-1-15-2-3624051433-2125758914-1423191267-1740899205-1073925389-3782572162-737981194
Error: (03/26/2017 05:21:12 PM) (Source: DCOM) (User: DESKTOP-DGA18HD)
Description: application-specificLocalActivation{9E175B6D-F52A-11D8-B9A5-505054503030}{9E175B9C-F52A-11D8-B9A5-505054503030}DESKTOP-DGA18HDKO & FamilyS-1-5-21-2055847141-1803523838-3748982411-1001LocalHost (Using LRPC)Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbweS-1-15-2-3624051433-2125758914-1423191267-1740899205-1073925389-3782572162-737981194
Error: (03/26/2017 05:08:39 PM) (Source: DCOM) (User: DESKTOP-DGA18HD)
Description: application-specificLocalActivation{9E175B6D-F52A-11D8-B9A5-505054503030}{9E175B9C-F52A-11D8-B9A5-505054503030}DESKTOP-DGA18HDKO & FamilyS-1-5-21-2055847141-1803523838-3748982411-1001LocalHost (Using LRPC)Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbweS-1-15-2-3624051433-2125758914-1423191267-1740899205-1073925389-3782572162-737981194
Error: (03/26/2017 01:00:36 PM) (Source: DCOM) (User: DESKTOP-DGA18HD)
Description: application-specificLocalActivation{9E175B6D-F52A-11D8-B9A5-505054503030}{9E175B9C-F52A-11D8-B9A5-505054503030}DESKTOP-DGA18HDKO & FamilyS-1-5-21-2055847141-1803523838-3748982411-1001LocalHost (Using LRPC)Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbweS-1-15-2-3624051433-2125758914-1423191267-1740899205-1073925389-3782572162-737981194
Error: (03/26/2017 01:00:26 PM) (Source: DCOM) (User: DESKTOP-DGA18HD)
Description: application-specificLocalActivation{9E175B6D-F52A-11D8-B9A5-505054503030}{9E175B9C-F52A-11D8-B9A5-505054503030}DESKTOP-DGA18HDKO & FamilyS-1-5-21-2055847141-1803523838-3748982411-1001LocalHost (Using LRPC)Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbweS-1-15-2-3624051433-2125758914-1423191267-1740899205-1073925389-3782572162-737981194
Error: (03/26/2017 12:02:39 PM) (Source: DCOM) (User: DESKTOP-DGA18HD)
Description: application-specificLocalActivation{9E175B6D-F52A-11D8-B9A5-505054503030}{9E175B9C-F52A-11D8-B9A5-505054503030}DESKTOP-DGA18HDKO & FamilyS-1-5-21-2055847141-1803523838-3748982411-1001LocalHost (Using LRPC)Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbweS-1-15-2-3624051433-2125758914-1423191267-1740899205-1073925389-3782572162-737981194
Error: (03/26/2017 11:35:03 AM) (Source: DCOM) (User: DESKTOP-DGA18HD)
Description: application-specificLocalActivation{9E175B6D-F52A-11D8-B9A5-505054503030}{9E175B9C-F52A-11D8-B9A5-505054503030}DESKTOP-DGA18HDKO & FamilyS-1-5-21-2055847141-1803523838-3748982411-1001LocalHost (Using LRPC)Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbweS-1-15-2-3624051433-2125758914-1423191267-1740899205-1073925389-3782572162-737981194
Error: (03/26/2017 10:59:30 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
Error: (03/26/2017 10:58:26 AM) (Source: DCOM) (User: DESKTOP-DGA18HD)
Description: {0002DF02-0000-0000-C000-000000000046}
Error: (03/26/2017 10:58:18 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Microsoft Office Sessions:
=========================
Error: (03/28/2017 03:25:40 AM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0"C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.ManifestC:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL1
Error: (03/27/2017 03:46:48 AM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0"C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.ManifestC:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL1
Error: (03/26/2017 11:01:19 AM) (Source: Microsoft-Windows-EFS)(User: DESKTOP-DGA18HD)
Description: 74880x80070005
Error: (03/26/2017 04:55:37 AM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="16.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="16.0.0.0"C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe.ManifestC:\Program Files (x86)\Microsoft Office\root\Office16\UccApi.DLL1
Error: (03/25/2017 06:50:00 PM) (Source: Application Error)(User: )
Description: hl2.exe0.0.0.056130448unknown0.0.0.000000000c0000005000000003a801d2a5c147b6ea2fB:\Steam\steamapps\common\Counter-Strike Source\hl2.exeunknown831135a8-5af5-4c0a-a35b-30f534793436
Error: (03/25/2017 06:36:25 PM) (Source: Windows Search Service)(User: )
Description: 300x80040d07file:///B:\[ac7fb4f6-ca4f-4484-9d3b-65d6b2969777]\KO & Family\Videos\
Error: (03/25/2017 06:36:25 PM) (Source: Windows Search Service)(User: )
Description: 300x80040d07file:///B:\[ac7fb4f6-ca4f-4484-9d3b-65d6b2969777]\KO & Family\Pictures\
Error: (03/25/2017 06:36:25 PM) (Source: Windows Search Service)(User: )
Description: 300x80040d07file:///B:\[ac7fb4f6-ca4f-4484-9d3b-65d6b2969777]\KO & Family\Music\
Error: (03/25/2017 06:36:25 PM) (Source: Windows Search Service)(User: )
Description: 300x80040d07file:///B:\[ac7fb4f6-ca4f-4484-9d3b-65d6b2969777]\KO & Family\Documents\
Error: (03/25/2017 06:02:21 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-DGA18HD)
Description: 2724ZoltnGubics.SkyCueClub89BallPoolBilliardsSnook_d5xggy273m32g!App-2147023170

=========================== Installed Programs ============================
Adobe Acrobat X Pro - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-7760-000000000005}) (Version: 10.1.16 - Adobe Systems)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Creative Suite 6 Master Collection (HKLM-x32\...\{E8AD3069-9EB7-4BA8-8BFE-83F4E69355C0}) (Version: 6 - Adobe Systems Incorporated)
Adobe CS 6 Master Collection Lisans Kurulumu CS6 (HKLM-x32\...\Adobe CS 6 Master Collection Lisans Kurulumu CS6) (Version: CS6 - Adobe)
Adobe Help Manager (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Widget Browser (HKLM-x32\...\com.adobe.WidgetBrowser) (Version: 2.0 Build 348 - Adobe Systems Incorporated.)
Android Studio (HKLM\...\Android Studio) (Version: 1.0 - Google Inc.)
Ansel (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 372.70 - NVIDIA Corporation) Hidden
Apple Application Support (32-bit) (HKLM-x32\...\{9BA1A894-B42F-4805-BC8C-349C905A3930}) (Version: 5.3.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{7EAC8A42-9FAC-4F6B-AABF-C08C9F2E0F13}) (Version: 5.3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{55BB2110-FB43-49B3-93F4-945A0CFB0A6C}) (Version: 10.0.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Bitdefender Agent (HKLM\...\Bitdefender Agent) (Version: 20.0.29.1517 - Bitdefender)
Bitdefender Total Security 2016 (HKLM\...\Bitdefender) (Version: 20.0.29.1517 - Bitdefender)
bl (HKLM-x32\...\{2A075BB4-E976-4278-BF3F-E5C6945D84C0}) (Version: 1.0.0 - Your Company Name) Hidden
Counter-Strike: Source (HKLM\...\Steam App 240) (Version:  - Valve)
Flash Link Manager (HKLM-x32\...\Flash Link Manager) (Version:  - )
iTunes (HKLM\...\{9D0D2A8B-7E7B-4D88-8D50-24286ED6A5EB}) (Version: 12.5.5.5 - Apple Inc.)
join.me (HKCU\...\JoinMe) (Version: 3.1.0.4367 - LogMeIn, Inc.)
Malwarebytes version 3.0.6.1469 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.0.6.1469 - Malwarebytes)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Office Professional Plus 2016 - en-us (HKLM\...\ProPlusRetail - en-us) (Version: 16.0.7870.2024 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6798.0207 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
NVIDIA 3D Vision Controller Driver 369.04 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 369.04 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 376.53 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 376.53 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.11.4.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.11.4.0 - NVIDIA Corporation)
NVIDIA Graphics Driver 376.53 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 376.53 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.17 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.17 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.16.0318 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.16.0318 - NVIDIA Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.7870.2024 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.7870.2024 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.7870.2024 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.7668.2074 - Microsoft Corporation) Hidden
PDF Settings CS6 (HKLM-x32\...\{BFEAAE77-BD7F-4534-B286-9C5CB4697EB1}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
ph (HKLM-x32\...\{185F9795-9663-4F13-9EF9-307A282ADB5A}) (Version: 1.0.0 - Your Company Name) Hidden
Razer Synapse (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 2.20.17.116 - Razer Inc.)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0280 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.11.4.0 - NVIDIA Corporation) Hidden
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Vulkan Run Time Libraries 1.0.26.0 (HKLM\...\VulkanRT1.0.26.0) (Version: 1.0.26.0 - LunarG, Inc.)
========================= Devices: ================================

========================= Memory info: ===================================
Percentage of memory in use: 21%
Total physical RAM: 16281.55 MB
Available physical RAM: 12790.17 MB
Total Virtual: 18713.55 MB
Available Virtual: 15011.44 MB
========================= Partitions: =====================================
1 Drive b: (Local Disk) (Fixed) (Total:223.57 GB) (Free:206.42 GB) NTFS
2 Drive c: () (Fixed) (Total:111.24 GB) (Free:53.52 GB) NTFS
========================= Users: ========================================
User accounts for \\DESKTOP-DGA18HD
Administrator            DefaultAccount           Guest                   
KO & Family             
========================= Restore Points ==================================

**** End of log ****

 

 

MWB log

 

Malwarebytes
www.malwarebytes.com
-Log Details-
Scan Date: 3/28/17
Scan Time: 8:04 PM
Logfile: mwblog.txt
Administrator: Yes
-Software Information-
Version: 3.0.6.1469
Components Version: 1.0.75
Update Package Version: 1.0.1618
License: Trial
-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: DESKTOP-DGA18HD\KO & Family
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 437562
Time Elapsed: 1 min, 3 sec
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
-Scan Details-
Process: 0
(No malicious items detected)
Module: 0
(No malicious items detected)
Registry Key: 0
(No malicious items detected)
Registry Value: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Data Stream: 0
(No malicious items detected)
Folder: 0
(No malicious items detected)
File: 0
(No malicious items detected)
Physical Sector: 0
(No malicious items detected)

(end)

 

 

 

mbar log:

 

Malwarebytes Anti-Rootkit BETA 1.9.3.1001
www.malwarebytes.org
Database version:
  main:    v2017.03.29.01
  rootkit: v2017.03.11.01
Windows 10 x64 NTFS
Internet Explorer 11.953.14393.0
KO & Family :: DESKTOP-DGA18HD [administrator]
3/28/2017 8:13:39 PM
mbar-log-2017-03-28 (20-13-39).txt
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 352521
Time elapsed: 8 minute(s), 41 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
Physical Sectors Detected: 0
(No malicious items detected)
(end)

 

 

system log:

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.3.1001
© Malwarebytes Corporation 2011-2012
OS version: 10.0.9200 Windows 10 x64
Account is Administrative
Internet Explorer version: 11.953.14393.0
File system is: NTFS
Disk drives: B:\ DRIVE_FIXED, C:\ DRIVE_FIXED
CPU speed: 4.013000 GHz
Memory total: 17072447488, free: 13409157120
Downloaded database version: v2017.03.29.01
Downloaded database version: v2017.03.11.01
Downloaded database version: v2017.03.27.01
=======================================
Initializing...
------------ Kernel report ------------
     03/28/2017 20:13:32
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\System32\drivers\FLTMGR.SYS
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\System32\drivers\ksecdd.sys
\SystemRoot\System32\drivers\clipsp.sys
\SystemRoot\System32\drivers\cmimcext.sys
\SystemRoot\System32\drivers\ntosext.sys
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\cng.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\drivers\intelpep.sys
\SystemRoot\system32\drivers\WindowsTrustedRT.sys
\SystemRoot\System32\drivers\WindowsTrustedRTProxy.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\DRIVERS\trufos.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\system32\drivers\CEA.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\storahci.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Wof.sys
\SystemRoot\system32\DRIVERS\gzflt.sys
\SystemRoot\system32\DRIVERS\avc3.sys
\SystemRoot\system32\drivers\MBAMSwissArmy.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\NTFS.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\drivers\wfplwfs.sys
\SystemRoot\system32\DRIVERS\ignis.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volume.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\system32\drivers\iorate.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\system32\drivers\filecrypt.sys
\SystemRoot\system32\drivers\tbs.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\drivers\vwififlt.sys
\SystemRoot\System32\drivers\pacer.sys
\SystemRoot\system32\drivers\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\gpuenergydrv.sys
\??\C:\WINDOWS\system32\drivers\mbae64.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\bdvedisk.sys
\??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_a140581a8f8b58b7\CompositeBus.sys
\SystemRoot\System32\drivers\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\System32\drivers\e1i63x64.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\system32\drivers\ucx01000.sys
\SystemRoot\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_b67dc924fff8de6d\nvlddmkm.sys
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\System32\drivers\portcls.sys
\SystemRoot\System32\drivers\drmk.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\drivers\usbohci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\System32\drivers\amdppm.sys
\SystemRoot\system32\drivers\nvvad64v.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\System32\drivers\USBD.SYS
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\system32\DRIVERS\HdAudio.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\system32\drivers\nvhda64v.sys
\SystemRoot\System32\drivers\hidusb.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\drivers\kbdhid.sys
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\drivers\mouhid.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\win32kfull.sys
\SystemRoot\System32\win32kbase.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_storahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\drivers\rzendpt.sys
\SystemRoot\System32\drivers\rzudd.sys
\SystemRoot\System32\drivers\dxgmms2.sys
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\wcifs.sys
\SystemRoot\system32\drivers\storqosflt.sys
\SystemRoot\system32\drivers\wcnfs.sys
\SystemRoot\System32\drivers\registry.sys
\SystemRoot\system32\drivers\lltdio.sys
\SystemRoot\system32\drivers\mslldp.sys
\SystemRoot\system32\drivers\rspndr.sys
\SystemRoot\system32\drivers\ndisuio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\drivers\mmcss.sys
\SystemRoot\system32\drivers\Ndu.sys
\??\C:\WINDOWS\system32\drivers\rzpmgrk.sys
\??\C:\WINDOWS\system32\drivers\rzpnk.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\system32\DRIVERS\avckf.sys
\??\C:\WINDOWS\system32\drivers\farflt.sys
\SystemRoot\system32\drivers\MBAMChameleon.sys
\??\C:\WINDOWS\system32\drivers\mbam.sys
\??\C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamKms.sys
\SystemRoot\System32\drivers\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\System32\drivers\WpdUpFltr.sys
\??\C:\WINDOWS\system32\drivers\mwac.sys
----------- End -----------
Done!
Scan started
Database versions:
  main:    v2017.03.29.01
  rootkit: v2017.03.11.01
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: 3FDF232C
GPT Protective MBR Partition information:
    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
GPT Partition information:
    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 4004978721
    GPT Header CurrentLba = 1 BackupLba 234441647
    GPT Header FirstUsableLba 34  LastUsableLba 234441614
    GPT Header Guid 2e121e11-e13d-472b-9df9-a2c13a66e087
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128
    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 4004978721
    Backup GPT header CurrentLba = 234441647 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 234441614
    Backup GPT header Guid 2e121e11-e13d-472b-9df9-a2c13a66e087
    Backup GPT header Contains 128 partition entries starting at LBA 234441615
    Backup GPT header Partition entry size = 128
    Partition 0 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID e6fea122-68bf-48fb-94b0-80a81fa4263f
    FirstLBA 2048  Last LBA 923647
    Attributes 1
    Partition Name                 Basic data partition
    Partition 1 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID 4679156b-1251-43aa-babd-67dc5ab0285d
    FirstLBA 923648  Last LBA 1128447
    Attributes 0
    Partition Name                 EFI system partition
    GPT Partition 1 is bootable
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID 27c3fe73-aa16-443d-836b-175890cbd172
    FirstLBA 1128448  Last LBA 1161215
    Attributes 0
    Partition Name         Microsoft reserved partition
    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID e43f0223-4322-4ab9-ba28-4fb44bd0cd51
    FirstLBA 1161216  Last LBA 234440703
    Attributes 0
    Partition Name                 Basic data partition
Disk Size: 120034123776 bytes
Sector size: 512 bytes
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xffff818d7c9ff060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffff818d7c905ae0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffff818d7c9ff060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
DevicePointer: 0xffff818d7b789060, DeviceName: \Device\00000032\, DriverName: \Driver\storahci\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 9DDAB70A
Partition information:
    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 468856832
    Partition is not bootable
    Partition file system is NTFS
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
Disk Size: 240057409536 bytes
Sector size: 512 bytes
Done!
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xffff818d7d7b9210, DeviceName: \Device\Harddisk2\DR6\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffff818d7d7b8040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffff818d7d7b9210, DeviceName: \Device\Harddisk2\DR6\, DriverName: \Driver\disk\
DevicePointer: 0xffff818d7d35b6c0, DeviceName: \Device\00000071\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xffff818d7d795060, DeviceName: \Device\Harddisk3\DR7\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffff818d7d7bcae0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffff818d7d795060, DeviceName: \Device\Harddisk3\DR7\, DriverName: \Driver\disk\
DevicePointer: 0xffff818d7d3ff060, DeviceName: \Device\00000072\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xffff818d7e250510, DeviceName: \Device\Harddisk4\DR8\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffff818d7d7bb040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffff818d7e250510, DeviceName: \Device\Harddisk4\DR8\, DriverName: \Driver\disk\
DevicePointer: 0xffff818d7d368b10, DeviceName: \Device\00000073\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 5, DevicePointer: 0xffff818d850dc060, DeviceName: \Device\Harddisk5\DR9\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffff818d7d7bd040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffff818d850dc060, DeviceName: \Device\Harddisk5\DR9\, DriverName: \Driver\disk\
DevicePointer: 0xffff818d7d35e540, DeviceName: \Device\00000074\, DriverName: \Driver\USBSTOR\
------------ End ----------
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\System\6d712bf5f07ce74d9e2d31a443dea9c2\System.ni.dll" is sparse (flags = 32768)
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Drawing\058e016628ca385ecca0589255c71bce\System.Drawing.ni.dll" is sparse (flags = 32768)
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\68f0c8b24547a1eeafc998eb2b2522e0\System.Windows.Forms.ni.dll" is sparse (flags = 32768)
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\561bcb2835dc3d4de610397aebd07edc\System.Core.ni.dll" is sparse (flags = 32768)
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Configuration\69bc7c6c084baf2d2ffd6871c726e266\System.Configuration.ni.dll" is sparse (flags = 32768)
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\cfff018936a7c6348cb7ea98d432343a\System.Xml.ni.dll" is sparse (flags = 32768)
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Serv759bfb78#\cdf154aba70e4b85cbf7e19b477c8fd9\System.ServiceProcess.ni.dll" is sparse (flags = 32768)
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml.Linq\644006124f267e54cf6760ac688fbf3e\System.Xml.Linq.ni.dll" is sparse (flags = 32768)
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runteb92aa12#\d5101c374cd436c6638bd68d3e681438\System.Runtime.Serialization.ni.dll" is sparse (flags = 32768)
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\SMDiagnostics\943d4750188e5fc4bc8ffafc650c682c\SMDiagnostics.ni.dll" is sparse (flags = 32768)
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Servd1dec626#\99171e979288f3f0f52c7fb7c789ecae\System.ServiceModel.Internals.ni.dll" is sparse (flags = 32768)
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\WindowsBase\b87bf6675b253eeea9d7a1af759d1d9b\WindowsBase.ni.dll" is sparse (flags = 32768)
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationCore\0e3670b79a0d3cf62dffca3403010d44\PresentationCore.ni.dll" is sparse (flags = 32768)
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatio5ae0f00f#\5fa817daff10898645f2a4f4514bee62\PresentationFramework.ni.dll" is sparse (flags = 32768)
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xaml\1b30fcb579bbaad955474f384a20d978\System.Xaml.ni.dll" is sparse (flags = 32768)
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Management\8332b61f3d1dd79a521761fcc22cc283\System.Management.ni.dll" is sparse (flags = 32768)
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\System.ServiceModel\4dc943422734eeb6a7a7ce0345166474\System.ServiceModel.ni.dll" is sparse (flags = 32768)
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatioaec034ca#\3c7b6f1459cd44f3f3f9b59e5121a867\PresentationFramework.Aero2.ni.dll" is sparse (flags = 32768)
File "C:\Windows\assembly\NativeImages_v4.0.30319_32\UIAutomationTypes\b02077014cbc9078ead7391e8ee5fbe6\UIAutomationTypes.ni.dll" is sparse (flags = 32768)
File "C:\Windows\System32\config\systemprofile\AppData\Local\DataSharing\Storage\DSTokenDB2.dat" is sparse (flags = 32768)
Scan finished
=======================================

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-1-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-r.mbam...
Removal finished

 

 

rkill log:

 

 

Rkill 2.8.4 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2017 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html
Program started at: 03/28/2017 08:24:34 PM in x64 mode.
Windows Version: Windows 10 Home
Checking for Windows services to stop:
 * No malware services found to stop.
Checking for processes to terminate:
 * No malware processes found to kill.
Checking Registry for malware related settings:
 * No issues found in the Registry.
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
Performing miscellaneous checks:
 * Windows Defender Disabled
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
Checking Windows Service Integrity:
 * gagp30kx [Missing Service]
 * IEEtwCollectorService [Missing Service]
 * IoQos [Missing Service]
 * nv_agp [Missing Service]
 * TimeBroker [Missing Service]
 * uagp35 [Missing Service]
 * uliagpkx [Missing Service]
 * WcsPlugInService [Missing Service]
 * wpcfltr [Missing Service]
 * WSService [Missing Service]
 * agp440 [Missing ImagePath]
 * AJRouter => %SystemRoot%\system32\svchost.exe -k LocalServiceNetworkRestricted [Incorrect ImagePath]
 * WpnService => %systemroot%\system32\svchost.exe -k netsvcs [Incorrect ImagePath]
 * vmicrdv => %SystemRoot%\System32\icsvcext.dll [Incorrect ServiceDLL]
 * vmicvss => %SystemRoot%\System32\icsvcext.dll [Incorrect ServiceDLL]
Searching for Missing Digital Signatures:
 * No issues found.
Checking HOSTS File:
 * HOSTS file entries found:
  127.0.0.1                   127.0.0.1 www.internetdownloadmanager.com
  127.0.0.1                   207.44.199.159 registeridm.com
  127.0.0.1                   localhost
  127.0.0.1                   activate.adobe.com
  127.0.0.1                   practivate.adobe.com
  127.0.0.1                   ereg.adobe.com
  127.0.0.1                   activate.wip3.adobe.com
  127.0.0.1                   3dns-3.adobe.com
  127.0.0.1                   3dns-2.adobe.com
  127.0.0.1                   adobe-dns.adobe.com
  127.0.0.1                   adobe-dns-2.adobe.com
  127.0.0.1                   adobe-dns-3.adobe.com
  127.0.0.1                   ereg.wip3.adobe.com
  127.0.0.1                   activate-sea.adobe.com
  127.0.0.1                   wwis-dubc1-vip60.adobe.com
  127.0.0.1                   activate-sjc0.adobe.com
  127.0.0.1                   adobeereg.com
  127.0.0.1                   adobe.activate.com
  127.0.0.1                   3dns-2.adobe.com #192.150.22.22
  127.0.0.1                   3dns-3.adobe.com #192.150.14.21
  20 out of 106 HOSTS entries shown.
  Please review HOSTS file for further entries.
Program finished at: 03/28/2017 08:24:53 PM
Execution time: 0 hours(s), 0 minute(s), and 18 seconds(s)

 

 

Thanks



#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,611 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:12:27 AM

Posted 28 March 2017 - 09:56 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database if one is required.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button.
  • A window will open which lists the logs of your scans.
  • Click on the Scan tab.
  • Double-click the most recent scan which will be at the top of the list....the log will appear.
  • Review the results...see note below
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.


-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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