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Possible Rootkit.HiddenFile or false positive?


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2 replies to this topic

#1 chigwells

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Posted 25 March 2017 - 08:42 AM

Hi All, I was running an on-demand scan with Comodo Cleaning Essentials > full scan, and it found two files -  Rootkit.HiddenFile in the recycle bin. I only use Comodo Cleaning Essentials as a check up, as I read elsewhere to treat its results with caution, but in this case I did attempt to clean the two possible rootkits, and Comodo crashed. Possible this is a false positive, but better safe than sorry!

 

Attached are three screenshots of CCE. I have read through your Preparation Guide, downloaded x64 FSRT, and the two logs are attached.

 

Many thanks in advance, Chigwells.

Attached Files



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#2 nasdaq

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Posted 26 March 2017 - 09:15 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Remove this program in bold via the Control Panel > Programs > Programs and Features.
Duplicate Cleaner Free 3.2.7 (HKLM-x32\...\Duplicate Cleaner Free) (Version: 3.2.7 - DigitalVolcano Software Ltd) <==== ATTENTION
===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.


Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
ShellIconOverlayIdentifiers: [SugarSyncBackedUp] -> {0C4A258A-3F3B-4FFF-80A7-9B3BEC139472} =>  -> No File
ShellIconOverlayIdentifiers: [SugarSyncPending] -> {62CCD8E3-9C21-41E1-B55E-1E26DFC68511} =>  -> No File
ShellIconOverlayIdentifiers: [SugarSyncRoot] -> {A759AFF6-5851-457D-A540-F4ECED148351} =>  -> No File
ShellIconOverlayIdentifiers: [SugarSyncShared] -> {1574C9EF-7D58-488F-B358-8B78C1538F51} =>  -> No File
GroupPolicy: Restriction <======= ATTENTION
GroupPolicy\User: Restriction <======= ATTENTION
GroupPolicyScripts: Restriction <======= ATTENTION
GroupPolicyScripts\User: Restriction <======= ATTENTION
GroupPolicyScripts-x32: Restriction <======= ATTENTION
HKU\S-1-5-21-1710146568-825776413-814711219-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://startpage.com/do/search
FF Plugin HKU\S-1-5-21-1710146568-825776413-814711219-1001: intel.com/AppUpx64 -> C:\Program Files (x86)\Intel\IntelAppStore\bin\npAppUp_x64.dll [No File]
CHR HKLM\...\Chrome\Extension: [flliilndjeohchalpbbcdekjklbdgfkk] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [flliilndjeohchalpbbcdekjklbdgfkk] - hxxps://clients2.google.com/service/update2/crx
S2 !SASCORE; "D:\SUPERAntiSpyware\SASCORE64.EXE" [X]
S0 eorclc; no ImagePath
S0 fhhfso; no ImagePath
S0 fxmecv; no ImagePath
S0 hqmpym; no ImagePath
S0 ofvpmj; no ImagePath
S0 qxuaja; no ImagePath
S0 raeehd; no ImagePath
R0 sjzgxw; no ImagePath
S0 ssuhop; no ImagePath
S0 wayuia; no ImagePath
S0 xtoxpl; no ImagePath
S0 ysyfer; no ImagePath
S3 45857662EB4E395A; \??\C:\Users\Mops\AppData\Local\Temp\D7E61B41-5371CBE7-1E949248-544C329A\913da7f84f.sys [X] <==== ATTENTION
S3 RSUSBSTOR; System32\Drivers\RtsUStor.sys [X]
S3 SzCCID; \SystemRoot\system32\DRIVERS\SzCCID.sys [X]
2071-02-09 02:33 - 2071-02-09 02:33 - 00000000 __SHD C:\00000000.0x0
Task: {4B30D429-C04E-4D8D-91D4-E71E227D1804} - \SafeZone scheduled Autoupdate 1458827757 -> No File <==== ATTENTION
Task: {4FB1D807-045C-43E1-9838-1B9A0CC8FB1E} - \SafeZone scheduled Autoupdate 1458723758 -> No File <==== ATTENTION
Task: {7E59764C-FC7C-4B0A-A4C8-5177753EB846} - \SD AntiBeacon -> No File <==== ATTENTION
Task: {E72CFF6D-868B-4259-AFD8-601304CC0756} - \StartPowerDVDService -> No File <==== ATTENTION
AlternateDataStreams: C:\WINDOWS\Logs:Defender.log [0]
AlternateDataStreams: C:\Users\Mops:OpusMetaInformation [74]
AlternateDataStreams: C:\ProgramData\sdpsenv.dat:naughtypirates [322]
C:\ProgramData\sdpsenv.dat

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

This folder is probably the culprit.
It's a System, Hidden, Folder. Look at the Date also.
2071-02-09 02:33 - 2071-02-09 02:33 - 00000000 __SHD C:\00000000.0x0


If after running this fix look at the Fixlog.txt and find out it ft was removed.

If if was not, Unhide the folder.
Unhide files/folders Windows.
How To:
http://windows.microsoft.com/en-ca/windows/show-hidden-files#show-hidden-files=windows-7
<<<>>>

Then Boot to Safe Mode and delete the folder in bold.
https://support.microsoft.com/en-ca/help/12376/windows-10-start-your-pc-in-safe-mode

C:\00000000.0x0

Restart the computer one more time when done.

===

Please let me know what problem persists with this computer.

#3 nasdaq

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Posted 01 April 2017 - 07:58 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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