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Cant Access my External Hard Disk/Drive


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7 replies to this topic

#1 Aaaaaron

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Posted 24 March 2017 - 09:46 PM

I cant access my External HDD, Its been a while since and now I need to use it and I cant find a way to fix this, I'm thinking this got infected by some virus but I can't remember when and how.
I tried re-formating it but nothing happens, it just keep on failing and failing.
I tried many ways but I can't do it. I was hoping that someone could help me step by step here, I'm so clueless when it comes to things like these.
Here are some of the Screenshots I took on the things I tried to do.

23hvmnk.png

 

2rlz1wy.png



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#2 Aaaaaron

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Posted 25 March 2017 - 07:24 AM

I also tried using the command prompt with the corresponding codes : attrib -h -r -s /s /d E:\*.* and the commands for checking the disk : chkdsk E: /r and chkdsk E: /f
but still I can't get access on the external hard disk.

23upxlf.png

 

 

xpx89t.png


Edited by Aaaaaron, 25 March 2017 - 07:33 AM.


#3 JohnC_21

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Posted 25 March 2017 - 08:21 AM

The problem is E: is designated RAW but it should still be able to be formatted. Is there any data you need on the drive? You say you wish to format the drive.

 

If the data does not need to be recovered open a command prompt and type

 

diskpart    Opens the diskpart prompt

list disk

 

Post a screenshot.



#4 Aaaaaron

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Posted 25 March 2017 - 09:56 AM

The problem is E: is designated RAW but it should still be able to be formatted. Is there any data you need on the drive? You say you wish to format the drive.

 

If the data does not need to be recovered open a command prompt and type

 

diskpart    Opens the diskpart prompt

list disk

 

Post a screenshot.

I tried reformating my external hdd through cmd but got error

s6235y.png


Edited by Aaaaaron, 25 March 2017 - 10:12 AM.


#5 Aaaaaron

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Posted 25 March 2017 - 10:13 AM

The problem is E: is designated RAW but it should still be able to be formatted. Is there any data you need on the drive? You say you wish to format the drive.

 

If the data does not need to be recovered open a command prompt and type

 

diskpart    Opens the diskpart prompt

list disk

 

Post a screenshot.

Btw, here's the screenshot
16h94sj.png



#6 Aaaaaron

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Posted 25 March 2017 - 10:32 AM

I tried cleaning it by following all the steps thoroughly here >http://knowledge.seagate.com/articles/en_US/FAQ/005929en
but now after cleaning it seems like the external hard drive won't show up in my drive list in my computer anymore.



#7 JohnC_21

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Posted 25 March 2017 - 11:47 AM

That is because the drive has not been partitioned and formatted. From your diskpart image I am not sure why disk 0 and 1 both show as zero bytes free.

 

If you have cleaned the drive then I would download Partition Wizard and create a primary partition formatted NTFS in the unallocated space. It can be done with diskpart but it would be safer with Partition Wizard. All steps in Partition Wizard are virtual and do on complete until you click Apply.



#8 britechguy

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Posted 25 March 2017 - 12:02 PM

I'll second John's recommendation of Partition Wizard.  It is a lot more user-friendly (I'd never call this kind of work "intuitive") than the diskpart utility is and the visuals it gives really help (or at least they help me).


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