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Strange boot up code stuck on screen - Windows 10


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#1 yokozuma

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Posted 24 March 2017 - 06:15 AM

PC crashed whilst shutting down with 'Memory management' blue screen, no big deal seen it before and is always fine after a restart.

This time after the ASUS screen this appears with a flashing cursor and is stuck...any ideas? Not come across anything like this before.

 

I've removed the RAM/put it back in/changed battery, still boots to the same.

 

Can get to boot mode and recovery, not sure about a re-install that keeps personal data as I have some files stored in the application folders in Program Files so I would guess they would be removed and the only files it would leave would be those in Documents/Users.

 

Thanks!

 

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Edited by yokozuma, 24 March 2017 - 06:16 AM.


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#2 usasma

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Posted 25 March 2017 - 06:02 AM

Slave the hard drive to another computer and see if you can backup the data that way.

 

Then start with these free, bootable diagnostics:  http://www.carrona.org/hwdiag.html

Please run ALL of the tests and let us know the results - we'll move on from there.

FYI - if this is a UEFI based system, please post back for some alternative tests.


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