I seem to be having an ongoing problem with my laptop and am hoping to get some help here. When I typed an approximation of the problem into Google, this site came up in the top 3, and as I had tried the first 2 before, thought there might be someone who might be able to help me here. I am 43 year old and worked in the construction industry for 26 years, so computers are mostly a mystery to me. I have run anti-virus/anti-malware software, but it doesn't find anything. So going to find the appropriate forum in which to post my question and hope someone can help me out.