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Posted 23 March 2017 - 01:43 PM
Posted 23 March 2017 - 02:37 PM
Suggest that you get your money back, if possible. Microsoft/Dell/HP/Toshiba/etc will never call and say that. There's no way they could know, anyway. Suggest you get a decent antivirus program and scan yourself. Better yet, install Malwarebytes (I believe it's available here in the download section). There are others there, too. Good luck.
Posted 23 March 2017 - 04:04 PM
I would cancel the transaction and also get a new card number issued. Did you let them on your PC to install anything? If so, I recommend creating a topic in the "Am I infected? What do I do?" section and get your PC cleaned.
OS - Ubuntu 14.04/16.04 & Windows 10
Custom Desktop PC / Lenovo Y580 / Sager NP8258 / Dell XPS 13 (9350)
Bachelor of Science in Computing Security from Drexel University
Posted 23 March 2017 - 05:15 PM
Posted 23 March 2017 - 05:24 PM
Posted 23 March 2017 - 06:23 PM
Edited by Crazy Cat, 23 March 2017 - 06:24 PM.
Two things are infinite: the universe and human stupidity; and I'm not sure about the universe. ― Albert Einstein ― Insanity is doing the same thing, over and over again, but expecting different results.
Posted 23 March 2017 - 06:56 PM
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