When your computer spontaniously reboots, it is because it has encountered some sort of error. This error is reported in a blue screen. However, depending upon the settings of your computer you may not see the blue screen, or perhaps you see it for a split second and it disappears right before your computer reboots.
Go to:Start > right click on My Computer > Properties > Advanced tab > Startup and Recovery Settings
Uncheck Automatically Restart
and then OK
Now when you receive a blue screen the computer will pause on it and you will have to reboot manually.
The 'Blue Screen of Death' (or BSOD) is refered to by Microsoft as a Stop Message. They can occur for many reasons. In order to diagnose it's cause we need as much info as you can give about the stop message. Please write it down and post it back here the next time it happens. In particular, it helps to have the somewhat cryptic series of numbers about half way down the blue screen that have this sort of format:
0x0000008E (Followed by four other sets of numbers in parenthesis.)
It is also helpful to know the answers to these questions:
- What are you doing when this happens (are you on line, starting the computer, etc).
- Does it always happen at the same time?
- Is it always the same message, or is it a different set of numbers each time?
- Have you added any hardware or software lately?
- Are you experiencing any other buggy behavior from this computer (such as it runs slower than it used to, etc)?
Now as far as getting your data off of the hard drive, you could always remove the hard drive and install it in another computer as a 'slave' drive. The working computer should still boot up from the 'good' Master hard drive, and then you will be able to navigate (Start > My Computer
) to the slave drive and recover your data. More info on how to install a second drive can be found HERE
Edited by Albert Frankenstein, 05 September 2006 - 08:47 AM.