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Possible Infection


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3 replies to this topic

#1 JCthe curt

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Posted 04 September 2006 - 12:07 PM

Hi Bleeping Computer, Think I might be infected but not sure. My AOL security has been blocking QHOST trojan for days, then this morning my internet explorer refused to open and programs have started to jam and icons not appear on my desktop. Consistantly the .exe files stops running. Most noticable thing is that when I leave my computer for a while and then try to open internet explorer (having redownloaded version 7 from Microsoft.com) instead I get a message from McAfee securitycenter (who I don't use anymore) saying they've blocked something and I should get Virusscan to work on my computer. Feels more like they've created the problem. May I please have some help. I think it was Buffalo Bill who helped me with a virus problem a few months ago. Best wishes.

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#2 Albert Frankenstein

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Posted 04 September 2006 - 12:16 PM

then try to open internet explorer (having redownloaded version 7 from Microsoft.com)

Well, perhaps an infection is a problem, but certainly version 7 can cause all kinds of buggy behavior from a computer as it is only a beta version at this point, and I have had personal experience with it, to the point of having to reinstall Windows.

Uninstall version 7. See if problems persist.
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#3 JCthe curt

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Posted 05 September 2006 - 12:19 PM

Dear Albert, greetings from London

Have uninstalled internet explorer 7 as suggested, but still things aren't right. Most virus programs jam at some point (adware, Virusscan, webrooter). When they do go through, they find nothing. Programs keep sticking. Any suggestions? Many thanks Jamie

#4 Albert Frankenstein

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Posted 05 September 2006 - 12:28 PM

Maybe it is time to check if your computer is free of malware. The best way to do this is to run a little program called HiJackThis. This program creates a log. Then you paste the log into the HiJackThis forum here at Bleeping Computer. An expert will help you get rid of the malware on your computer. It takes a little time, and it takes a little patience and you must be good at following instructions, as there will be some to follow. The following instructions will walk you through the process of creating a log:

FIRST
Read the Preparation Guide found HERE. It is very important that you follow ALL of the instructions found within. (There are many important steps in this guide that may clean your computer.)

NEXT
Post your system information along with a brief description of the problems you are having, and your HJT log in the HJT forum found HERE.

NOTE: Please, after you post your HJT log DO NOT make another post in the HJT forum until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post there will be 1 reply. The team member glancing over the replies might think someone is already helping you out and will not respond. So, just make your post and let it sit there until a team member responds. The volunteers who work that forum are very busy, so please be patient and wait. It can sometimes take a few days for a response. If after 5 days you still have gotten no response, then post a link to your HJT log HERE.

FINALLY
If, after finishing your work with the folks at the HJT forum you have issues with Windows related to the removal of the infection, then come to the other forums and let us help you get your computer back to normal.

You are in good hands! Good luck!
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!





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