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Laptop restarts instead of shutting down during Turn off

Started by MichelBevan , Mar 21 2017 04:26 AM

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6 replies to this topic

#1 MichelBevan

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Posted 21 March 2017 - 04:26 AM

My Laptop restarts instead of shutting down during 'Turn off'

Since I bought my Laptop a few Months ago it has been fine. However, in the past few days, when I go to shut it down and turn everything off, it decides to restart just at the last moment when it looks to have turned itself off, exactly as if I had clicked 'restart' with the computer on. I have not messed with any options in past few days so I'm a little stumped.

Any ideas?

Specifications:

Core i5-6th Gen

Ram-8GB

HDD-1TB

Graphics-2GB

OS-Windows 10

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#2 ngochacan2001sg

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Posted 21 March 2017 - 06:42 AM

Same thing happens to my laptop HP.
Restart = Restart
Sleep = Restart
Shutdown = Restart
Only option is a hard shutdown using the power button. Not ideal

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#3 daitrongpham

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Posted 21 March 2017 - 07:05 AM

go to

DEVICE MANAGER

NETWORK ADAPTER

right click than PROPERTIES

tab ADVANCED

skroll to WAKE FROM SHUTDOWN

OK

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#4 Chibifoxkit

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Posted 21 March 2017 - 09:46 AM

Open your start menu and type in "Event Viewer" without quotes. Doing so will open up a Windows utility application known as Event Viewer, then go to Windows Logs -> System and review what's goin on to see if there are any commands that your computer is giving.

If you don't see anything of use here, try checking your battery/ power options by pressting the Windows key, (or pressing the start button) and type in Power Options. Now look at what plan your using and click on (or change the plan itself) "Change Plan Settings" And scroll down to "Power Options" or Power Buttons and lid and check to see if any of those are set to restart.

If this option too, proves vain, try Device Manager -> Network Adapter (then right click or double click) and go to the Advanced tab and uncheck the box that says wake from shutdown.

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#5 dc3

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Posted 22 March 2017 - 10:30 AM

Press the windows key and the X key to open the Windows Mobility Center menu.

When the menu opens select Control Panel.

In the Control Panel select Power Options, then select Choose what the power buttons do.

Click/tap on Change settings that are currently unavailable, then remove the check from the box for Turn on fast startup (recommended), click/tap on Save changes and restart the computer.

Family and loved ones will always be a priority in my daily life. You never know when one will leave you.

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#6 MichelBevan

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Posted 24 March 2017 - 10:51 AM

Hello dc3, thank you very very much for your fantastic instruction. After I done your full instruction it's looking awesome I just say wow! Thank you again!