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Opened Win 10 today: no icons, access settings, calendar with clock, etc

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#1 redroset


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Posted 20 March 2017 - 11:42 PM

I downloaded Win10 when free. Minimal use of old XP Gateway laptop: news, some email composing, some shopping, card game. Really not much use.


Turned on today and all was different: most of icons gone in task bar (at bottom), window icon and circle (Cortana) there open only with right click to not usual list, settings opens to blank window. Nothing is as it was when turned off night before.


I don't know enough to know what to do. Have looked at reloading Win10 but says all files would be erased. I'm willing to try anything but don't know where to start.


Hope someone can give me suggestions.


Thanks, Linda


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#2 opera


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Posted 21 March 2017 - 01:05 AM

Have you tried a 'Restart' (not shutdown)

#3 dc3


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Posted 22 March 2017 - 09:58 AM

If you open the Start Menu can you see Settings?


If you can you could do a Reset which has the option to keep your files, but it will uninstall any third party program and updates.  If you can access the Settings let me know and I will post instructions for doing the Reset.


What is the make and model of this computer?


If this computer originally had XP installed on it the computer may not be compatible with Windows 10.

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